Millets - Hemel Hempstead Reviews 

Vicki was pleasant and assisted myself in obtaining the goods that I needed. My experience from walking through the door to exit was an enjoyable experience

Meg was not only knowledgeable, she was very friendly and helpful in assisting my son in selecting the kit he needed for the Gold Dof E expedition.

She was very patient in guiding him and offering advice on the appropriate clothing.

Meg certainly displayed the values and behaviours expected of a Millets employee.

Well done Meg

Great service from a happy knowledgeable colleague

Excellent service as always. staff very helpful and polite

Meg, the shop assistant, was really friendly and knowledgeable. Great service and advice as I tried on mamy different brands to get the right fit.

Excellent service again from Sam today. Last minute purchases for the Camino de Santiago de Compostela hike included a packable Peter Storm mustard waterproof and 100% cotton tops.

Very accommodating and enthusiastic staff, especially Sam who was particularly helpful on my visit. Will definitely continue my custom with them.

Great service from Sam. Polite, knowledgeable & very helpful. Excellent shopping experience. 👍🏼

Amazing experience at the Hemel Hempstead store. Steven was extremely helpful and knowledgeable. Will definitely use this store again.

I purchased an airbed for my son to stay over and staff were more than helpful helping me to choose which airbed was best. It stayed up all night and my son was pleased with it.

Sam was very helpful & knowledgeable. Great customer service

Martin and Sam from the Hemel Hempstead store went out of their way to look for and find a jacket which was originally out of stock, but came in on the delivery that day. Sam came up to me with the jacket as soon as I walked in. Brilliant service and a pleasure to have such can do attitude.

I bought a Technicals Tibet 65+ rucksack from your Hemel Hempstead branch of Millets around lunchtime today, Thursday 20th April 2023, I was overwhelmed with not only the professional manner of the 3 staff I met and who helped me, they made me smile ever so much, I was buzzing on my medical treatment so I was probably quite a shock, I was made to feel ever so welcome and put at ease, we chatted about things I like to do with the outdoors being an ex British soldier, I got great advice about what I have plans for as an artist who likes to combine my artistic talents to enjoying the great outdoors, I will most definitely be coming back to the store to see Ste and Sam who dealt with me at the till, staff like them are a real asset to a company such as Millets, I will also be recommending the store to my ex military friends and civilian friends alike, I can't thank you enough, yours thankfully David Slater.

Exceptional in store service from Paul and team, very helpful, friendly and patient, all ways like to try on shoes before I buy great little shop.

Staple store if any high street, so glad it’s still trading
Popped in to make a purchase and the staff member Steven was incredibly helpful, knowledgeable, professional and helped me make the perfect purchase
Steven is the true jewel in the crown of a fantastic Millets store
I will be back 😊👍👌🏻

Visited the Hemel branch and they had run out of the sleeping bag I wanted. Sam placed an order for me to be delivered to my home. To my delight it was delivered the next day (Saturday) so I’m delighted. Thank you!

Struggling with variations in the footwear manufacturers sizes I was in danger of setting off on holiday without a suitable pair of walking shoes.
In the Millets' store a size 10 in my chosen shoe was too big and they didn't have a 9 in stock, (no half sizes).
So ordered a size 9 on line from Blacks. When it arrived it was too small. Took the shoes back to Millets who sorted out an alternative shoe from their stock which fitted; same manufacturer, different model but all good and fit for purpose.
They also sorted out all the payment and refund issues there and then, so the following day I went on holiday with my new shoes and no lingering payment hassles.
A big thank you to Martin and his team at Millets Hemel Hempstead for the friendly service and for sorting this out so efficiently.

Young Sam always greets me when i walk into her shop. She always offers her help in finding the item or items i want. My favorite shop in Hemel.

Exceptional service as always from the staff in Hemel. Always informed about the offers and advice given on all products to a high standard

Sam and Joel always provide really great help. I bought a bunch of Berghaus water proofs for my team at work a few months back. Good advice on the brand and my price point. They still work great despite being worn daily.

Plus today I just needed to look after a pair of leather boots. Sam knew exactly the right product and voila I have clean soft leather boots again.

Thank you team Hemel!