Millets - Tenby Reviews 

319
TrustScore 5 out of 5

4.9

10 High Street, SA70 7EU Tenby, GB


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Rated 5 out of 5 stars

Visited this store today after seeing offers in the window, initially we were looking at beach dryrobes... The young ladies were ever so helpful and friendly asked could they help, said I was just... See more

Company replied

Rated 5 out of 5 stars

Apart from buying for the cooler shopping bags my cat has liked it in this hot weather with a little towel or blanket on top of it

Company replied

Rated 4 out of 5 stars

Popped in (22/5) to get some advice about a rucksack, disappointed with the fact that 3 young female member of staff on the till all having a gossip and too busy to help me and my wife. It was only wh... See more

Company replied

Rated 5 out of 5 stars

Thank you Martha for your time and patience selecting my walking shoes today. Also thanks for your great recommendation when I asked for a good coffee shop in town - Motleys was fantastic. So pleased... See more

Company replied


Company details

  1. #67 of 92 best companies in Outdoor clothing and equipment shop
  2. #66 of 122 best companies in Activewear shop
  3. #36 of 57 best companies in Bags and luggage shop
  4. #62 of 79 best companies in Camping Shop

About Millets - Tenby

Written by the company

Order Queries

If you’re waiting for an order, make sure you check your email where you’ll find your despatch note as soon as your order leaves the warehouse.

If you’re experiencing any issues with an order you have received or placed, we’re here to help you. You can contact us by phone 0161 393 7060 or on email at customercare@millets.co.uk where our customer service team will assist you.

Contact us via Customer Care

Contact info

4.9

Excellent

TrustScore 5 out of 5

319 reviews

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4.9

All reviews

(319)

5,481 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Friendly and efficient staff.

Friendly and efficient staff. Very helpful and polite young lady serving at the Tenby store.

18 December 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Good staff

The staff were really engaging, friendly and very helpful.

Thanks

6 December 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Rated 5 out of 5 stars

We were warmly greeted and then left to…

We were warmly greeted and then left to browse. Both my husband and I made separate transactions and Linda couldn’t have been more friendly and helpful. Great service

4 December 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Outstanding Customer Service

Purchased walking shoes and after one wear they leaked. Took them back to Tenby store and Stuart was so helpful. Exchanged for new pair no quibble no fuss just helpful and polite.

24 November 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

The staff in your Tenby shop very nice…

The staff in your Tenby shop very nice very helpful and I got what I needed and more everything I wanted for my sons I got there and then sorted thankyou millet in Tenby

29 November 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Hi,

Thank you for giving us 5 stars.

It's really helpful seeing our colleagues get a mention too so thanks for that.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Thank you

26 November 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Hi,

Thank you so much for giving us 5 stars.

We're keen to keep delivering excellence for you and our other customers so we hope you choose to shop with us again in the near future.

Best wishes,
Millets Customer Care Team

Rated 4 out of 5 stars

Tenby Store

Martha , the assistant who served me was very helpful and ensured that I was fully satisfied with my purchase 👍🏼

16 November 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Good afternoon,

Thank you for the amazing review!

I am delighted to hear that you are happy with our service.

We hope that you continue to shop with us.

Regards,
Anthony,
JD Sports Online Review Team

Rated 5 out of 5 stars

Tenby Millets

Martha at the Tenby Millets was knowledgeable and helpful.

7 November 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Thank you Martin

Welcomed into shop by Martin, who went on to provide brilliant advice in a very helpful and knowledgeable manner. Pleasure to have dealt with him, much more than just a transaction, something that most stores struggle to provide today.

2 November 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Hi,

We're pleased you were able to get the help and support needed. Thank you so much for rating it with 5 stars here on Trustpilot and hope to see you back shopping with us again soon.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Big thank you to Martin in the Tenby…

Big thank you to Martin in the Tenby store. Excellent service always a friendly welcome. Thank you very much for advice on sizes. One very happy little boy.

2 November 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Great service from in store staff

Great service from in store staff, positive and friendly.

21 October 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thanks for the top marks.

We're happy to see our colleagues left a good impression. We hope you choose to shop with us again soon.

Thanks again for reviewing us,
Millets Customer Care Team

Rated 5 out of 5 stars

Great experience!

Our pet dog dragged me in the store as it was pets allowed.
Our dog received a lovely welcome. Got some good deals on the products.
Great employees. Amazing customer service.
Store is well kept and well stocked.
Very clean and tidy considering the footfall in a crowded tourist spot.
Cannot recommend them enough.

14 October 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Hi,

Thanks for choosing to shop with us but more importantly, thanks for the 5* review. It's great to see your experience earned us top marks.

Thanks again for your time,
Millets Customer Care Team

Rated 5 out of 5 stars

Lovely lady today in Tenby store

Lovely lady today in Tenby store. (New starter) very polite and great customer service, purchased a fleece and went back for a T shirt.

Great positive interaction.

9 October 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thanks for the review.

We're grateful you felt it worthy of 5 stars.

Thanks again for shopping with us.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

Grace on tills

Grace was really pleasant on the tills, super smiley, even under her mask and approachable!

26 September 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Many thanks for taking the time to review us.

It makes us smile when we see 5 stars selected so thank you very much for that.

Take care,
Millets Customer Care Team

Rated 5 out of 5 stars

Very pleased with the service and the…

Very pleased with the service and the garment that I bought, thank you.

3 September 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Hello,

Thank you so much for selecting 5 stars in your review, we really appreciate the acknowledgement and we hope that all your future experiences with us are just as good.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

I was served by Linda

I was served by Linda. We talked about cash being king... Bought some nice tops... Very friendly and helpful... Good times.... Thank you Linda.

19 September 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Millets Tenby

Millets Tenby - fabulous team.

Today my husband and I visited Millets in Tenby. We wanted some lined winter trousers that hadn't come in yet but Martin looked carefully through stock to check and advised us how to buy them online. We also purchased some tee shirts and wanted a hat but it was more expensive than we would pay at our local branch of go outdoors using our paid for membership. Throughout all of this the team were helpful and friendly. Linda took our tee shirts from us to free our hands as I have a walking stick and we had two dogs to manage. Then Stu jumped in and said to save us a 100 mile round trip to our local store he would price match the hat and even though he couldn’t give us membership price it would save us the cost of doggy day care, fuel and parking and best part of a day. Hard to describe the way the three of them worked together as one super assistant. Thanks guys it’s lovely to see a caring, happy, welcoming team at work. Wendy and Paul from Anglesey

18 September 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Thanks for giving us 5 stars.

We're happy that you're happy and we appreciate you taking the time to leave us a review.

Best wishes,
Millets Customer Care Team

Rated 5 out of 5 stars

As good as it gets

Went in pouring rain and all staff were very friendly and helpful. Allowed to try various items including one that needed unpacking, no problem. Did buy a cheaper item than most because it suited my needs best but no problem and checkout just as good taking things for repackaging with a smile.

17 September 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

Hi,

Many thanks for taking some time to give us a 5 star review.

We really hope that all your future experiences with us are just as good.

Thanks again,
Millets Customer Care Team

Rated 5 out of 5 stars

Very friendly & helpful staff

Very friendly & helpful staff. Almost closing time but didn’t feel rushed at all.

10 September 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

Rated 5 out of 5 stars

Great company with great staff

Excellent service in this store, used this store many times since opening and the staff are always so helpful, nothing is too much trouble for them and when they didn't have my hiking boot size they ordered my size online and had it delivered to my home address, absolutely fabulous

2 September 2023
Unprompted review
Millets - Tenby logo

Reply from Millets - Tenby

HI,

Thank you for giving us a 5 star review.

We really hope that each and every experience you have with us is as good as this one.

Kind regards,
Millets Customer Care Team

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