Millets - Uckfield Reviews 

Very knowledgeable and helpful staff, as always. Clean and tidy store. Good selection of clothes and accessories

Phoenix was superb. Extremely knowledgeable and genuinely wanting to help. A real credit to Millets@

Great company with well knowledgeable staff, we where served by an employee named phoenix who gave extremely useful tips and was so lovely.

Popped over to millets uckfield as this was the closest store who could repair our sendero 4 tent pole. Simon and Ben were extremely helpful in fixing the pole so quickly and efficiently! Thanks again!

Very much appreciated all of the help provided by Andy and Phoenix at Uckfield Millets yesterday.
My daughter needed a new rucksack for her DofE course and both staff enabled us to find the right one for her expeditions.
Andy and Phoenix were patient and caring with their guidance, very knowledgeable and made the experience a real treat for my daughter! Thank you.

I was short on time and had forgotten my glasses! Pam was absolutely brilliant, I told her what I needed: walking boots, walking trousers, over trousers and pac-a-mac coat and she whisked me around the store like a person shopper. I tried things on and Pam kept handing me different items to try. I was all done and dusted in no time at all. I am very happy customer, ready for the Easter hiking weekend now. Thank you so much.

Another staff member to mention is Simon, who retied my boot laces to accommodate my arch support so that it wasn’t tight on top, a very knowledgeable chap. Delighted with the service in this store. I’ll definitely be back.

A very good service, very informative and very helpful in getting my Son kitted out with his camping gear for his Duke of Edinburgh Award Scheme. Will certainly use again and recommend them to other people too.

Josh was very helpful, ensuring the fit of my new walking boots was perfect.

Brilliant service. One of your colleagues (sorry, didn't get your name but you were on crutches and waiting a knee op), was so helpful. He took time to talk, listened and gave such good advice on how to buy the right type of shoes/boots. From getting the right size, how to lace the boot as needed for the stance of my feet but also, the reason why I've been wearing my boots out at the back of my heels so quickly over the years! It all just made sense. Thank you again for your help - a big asset to the company (and good luck with the knee op too).

We were very impressed with the knowledge the gentleman gave us ( sorry didn’t get his name but he was on crutches) my husband wanted a pair of walking boots, he took the time to ask various questions and gave us some great advice also how to lace the boots for the best comfort. We are not local but would make the trip again if we need anymore walking boots. He is an asset to your company.
Also made our dog very welcome too.

Great very helpful people

My son needed walking boots for his upcoming DofE and Simon was incredibly helpful and knowledgeable. He spent time with us asking questions, observing my sons natural stance and the way he walks (leading my son to refer to him as a detective!). He gave us advice on how to wear the boots well, do them up for best comfort and how to look after them. An extremely positive experience. Thank you

Went into the store during the week to look for a pair of walking shoes having put off buying for a while as I find it difficult to know what to buy having foot troubles. The staff were very welcoming and Simon came over to ask if I needed help. I explained my problems and he went out of his way to help me find a pair of shoes that were comfortable. He explained what I needed to look for and what to avoid. He showed me a better way to lace shoes in order for them to be comfortable. He didn't present me with a really expensive pair of shoes( which was my concern with all the help I was getting!) but a pair that fitted so well. My daughter and I were very impressed with his knowledge and his willingness to help. Thank you

Had visited the Uckfield store but they didn't have the boots in stock. They very kindly brought out other options in the brand to check for sizes. The staff were cheerful, helpful and very courteous, thank you so much, it was because of this service that we had the confidence to order them online.

Ordered the boots, which were delivered 2 days earlier than expected. Another great service from Millets.

I visited the Uckfield store on 28th February.
Issac was extremely knowledgeable and helpful. Nothing was too much trouble.

We bought some walking poles to assist my wife’s mobility. The gentleman who served us was very helpful and gave good advice to enable us to make an informed decision about what to buy.

(This purchase was on 21/2/26 but your app wouldn’t allow me to enter a date)

The service from Simon today was excellent! He gave brilliant advice, even when that meant that we didn’t need to buy something from you. We bought boots and he fitted them expertly and gave great advice. We’ll definitely be back!

I needed to buy thermals for a family member and Andy helped me find the correct ones, which my family member was very pleased with. Thank you Andy!

We’ve always found the team in Millets Uckfield to be friendly and helpful, and on our recent visit Andy was no exception. There was no need for us to travel far, with his help we found what we were looking for locally.

Ben was knowledgeable about the hiking boots & helped advise on the best ones for going to snowy Sweden. He helped with finding the best socks as well.