Minecraft Reviews 

686
TrustScore 3 out of 5

3.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 56 reviews, most reviewers were somewhat happy with their experience overall. Many customers express a deep affection for the game, highlighting its creative aspects, enjoyable gameplay, and the ability to play with friends. They appreciate the continuous evolution through updates and the active community that contributes to its content. Reviewers often praise the Java edition for its content and modding community, and some find the game's website brilliantly designed. However, some people mentioned significant dissatisfaction with the user experience and the app, particularly regarding recent changes and technical issues. Many customers report problems with account migration, login requirements, and difficulties playing with friends across different devices or platforms. There are also complaints about the marketplace containing misleading content and the game's performance issues, such as lag on private servers.

What people talk about most

Product

Customers had ambiguous experiences with the product, with many expressing strong affection for the game,... See more

User experience

Users describe ambiguous interactions with the user experience, with many reviewers expressing great... See more

Application

Reviewers highlight negative aspects of the app, expressing significant frustration with its performance and... See more

Website

Consumers find the website experience to be largely negative, with many reporting issues such as reviews... See more

Staff

Clients share ambiguous opinions on staff, with some reviewers praising individuals, such as Mojang and the... See more

Reviews shaping this summary

Rated 3 out of 5 stars

i LOVE minecraft. i would give it 5 stars. but i want it to be FREE. not the trial version. the full version.

Rated 3 out of 5 stars

My friends are so into this Minecraft game but I don't like it much. Seems like minecraft has no final goal of the game. For me, it just waste of time when I have plenty.

Rated 3 out of 5 stars

Bedrock is 1 star Java is like 4 stars Bedrock is the cash cow for micro$lop. Marketplace is full of scams, they keep an eye shut to any shady scammy servers slurping kid's moneys out of you... See more

Rated 3 out of 5 stars

The game is amazing, don't get me wrong. This would be 5 stars if it wern't for the Minecoin gift card I got. I assumed it would work on Switch. Guess not. So, I was supposed to get 30$ worth of Minec... See more


3.0

Average

TrustScore 3 out of 5

686 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

3.0

All reviews

(686)

88 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Well I think Minecraft can be more…

Well I think Minecraft can be more famous when the game is free maybe some of us don't have money to play it but I really want to play like its 2024 Minecraft can be more popular and people can play it a lot when its free like imagine a kid wants to play Minecraft but its not free they get upset so that's why I rated it 1 star so I hope Minecraft can read this and make people very happy.

3 October 2024
Unprompted review
Rated 4 out of 5 stars

It's one of the most influential games…

It's one of the most influential games made with most kids playing it now a days. There ae some issues with y'all trying to make other games. Minecraft dungeons is fun to play but can get repetitive. It's worse with that new one that flopped recently. I think it was Legends. There are some frames rate issues on Java, but they can be easily fixed.

I'm sure everyone would appreciate if y'all actual looked at who won the mob vote. Yall should also add a bunch of free packs like actions and stuff, create mod, etc. "Make minecarts faster!!!!" -probably Camman18. Yall should really listen to your community. We all love it. Great game though. Thanks for reading!

27 September 2024
Unprompted review
Rated 2 out of 5 stars

You guys went ahead and logged me out…

You guys went ahead and logged me out Out of my Microsoft account because I didn’t have PlayStation plus now, I can’t play with my friends on on the hive or on the world because you guys updated Minecraft so now I have a Microsoft account so that I can play with my friends but now I can’t so thank you Minecraft and I hope you have a very good day

13 August 2024
Unprompted review
Rated 5 out of 5 stars

THE BEST GAME EVER

i have no idea why it is so fun there are so many fun servers to play on and only 30 dollars or something
it is soooooooooo fun thank u mojang for making such a fun game!!!!!!!

ps. dont play roblox its sucks

24 July 2024
Unprompted review
Rated 5 out of 5 stars

Minecraft is a fun game!

Minecraft is a fun game to play with your friends! You can build, kill, and much more, and you also have the option to go on public servers where you can play fun minigames like bedwars, skywars, and even skyblock, on servers like Hypixel and others :)

22 June 2024
Unprompted review
Rated 1 out of 5 stars

Really poor service

Migrated my account, I even have confirmation email I have migrated my account succesfully. Still not able to acces minecraft and customer service just accuses me from not migrating my account.

15 May 2024
Unprompted review
Rated 5 out of 5 stars

A fun experince :D

The best game ever. Its fun! you can pay $26 for a game worth $100M. You can survive nights! Play with friends. The content creators are cool too! If you are confused when starting the game, go on YouTube and search: "How to play Minecraft" Have fun playing!

13 June 2024
Unprompted review
Rated 5 out of 5 stars

Minecraft is the best game i played

Minecraft is the best game i played, i never played any other game before except Minecraft, Minecraft should be the top game in the whole, whole, whole, whole, whole, wholllllllle world, i would play it until i die, respect from me, no laggs, no nothing, it is insane. People, i dare you to play Minecraft right now!!!!!!!!!!!!!!

6 June 2024
Unprompted review
Rated 1 out of 5 stars

I paid 3x for the game for the worst customer care ever.

The game on Java i paid for 3 times now since the game first launched, and due to Mojang refusing to help with game breaking issues to the JAVA client, an email chain of over 12 responses that an AI robot could have done better with, I sadly have to rate their company a 1 star. I wont be playing again.

The tickets i submitted, they deliberately misread as soon as i mentioned that external fanbases make mods to improve the GPU and running of their game as my PC suddenly cannot support the original Minecraft. Pathetic reply to suggest Id broken the game because i 'mentioned' id tried other third party extensions, to SEE if the game ive PAID FOR THREE TIMES WOULD RUN.

Whoever Nick C and John W are, they need to take a hard look at why they are in customer service. I dont expect to send 12 emails, and they focus on the easy route out every time, not reading, listening or caring about my issues.

The culture of online downloads is disgraceful, the product can suddenly soft-lock you out. Sending me to bug report pages, FAQs that are computer generated and dont have more than a few lines of text, and a lack of understanding that I had my PC CHECKED by a PROFESSIONAL IT TEAM to make sure it wasnt the hardware or a software problem, says that something here isnt working and that Mojang are just happy to take your money and rip you off.

There's a reason the bedrock version is less buggy, more optimised and funnily HUGELY MORE EXPENSIVE.

im not buying your game a fourth time. have some respect for your OG clients.

3 April 2024
Unprompted review
Rated 3 out of 5 stars

Having 2 different versions was a mistake.

Not a bad game. Its more that there are two versions: Java & Bedrock. Unfortunately, this means the two will have differences. The 3 big one are:
1. The 2024 Aprils Fool's Update was JAVA EXCLUSIVE. The only way Bedrock got the update was through an add-on which was underwhelming compared to the Java trailer & gameplay.
2. Servers are COMPLETELY DIFFERENT. Where on Java you can join ANY server with an IP address, on Bedrock there is NO SUCH THING. You can't join any server, only a select few.
3. Modding capabilities don't exist for Bedrock.
Only add-ons, which are MASSIVELY underwhelming compared to Java's mods, which are free. You will occasionally have to PAY REAL MONEY for add-ons.

7 April 2024
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look