Everything is spot on. It’s a shame the scooter doesn’t fit in to the back of my car without having to to put the seats down but the scooter is perfect in every other way as it fits my needs. Delivery... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Brilliant in regarding if I have any problems, Darren has always been very helpful and reliable if I'd have any problems. Just ordered my second scooter and very happy an will always keep coming back... See more
Just bought the fusion e power chair for my partner and this is gonna be a massive help in helping him get back out and about. Mobility connect were brilliant in making sure our needs were all met and... See more
From start to finish the whole process of getting my mobility scooter was easy. The sales staff member (Simon) and delivery staff (Cain) made it all a very enjoyable experience. Simon made it all very... See more
Company details
Written by the company
Mobility Connect Limited provide mobility scooter on finance. Free U.K. delivery. Next day delivery available
Mobility Products - Pay Monthly 0% APR - Free UK Nationwide Delivery
Written by the company
- We are committed to provide excellent service
- Mobility Connect Ltd is a nationwide supplier of mobility products on finance. We supply a wide range of mobility products to suit your individual needs and budget. All our mobility scooters are delivered as soon as the next day, ready to use, by our qualified engineers. You'll be given a full demonstration of your mobility scooter to make sure you are fully able to enjoy your new independence straight away.
Contact info
10 Woodgate Park, LA3 3PS, Morecambe, United Kingdom
- 0800 224 8149
- office@mobilityconnect.co.uk
- www.mobilityconnect.co.uk
4.3
Excellent
715 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 36% of negative reviews
Typically replies within 1 month
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely happy
Extremely happy. No complaints and this is our second scooter purchased through mobility connect. Highly recommend. The delivery driver cain was also very helpful on delivery. Excellent service.
18 February 2025
Unprompted review
Mobility scooter number 6
I have used Mobilty connect for many years now purchasing my mobility scooters. Last week with living local I picked up my new sport rider. Many thanks to Si, Louise and the team. At mobility connect they really listen to your needs and make sure you get the correct scooter for your needs. A 5*+ company
14 February 2025
Unprompted review
Good service
Very happy customer. Cain was extremely helpful and went above and beyond to make sure the scooter was right for me and again thanks for helping me with everything.
14 February 2025
Unprompted review
Happy customer
Happy customer, delivery was very quick and delivery driver explained everything perfectly. Everything was made to feel very easy.
13 February 2025
Unprompted review
Brilliant
Can't fault this company from everything in general from quick delivery to cheap prices. Delivery driver cain was also very helpful and polite on delivery. Will definitely recommend to friends and family and thanks again
12 February 2025
Unprompted review
Impeccable service
Service is very good and can't believe how quick my scooter was delivered. The delivery service is second to none and very helpful chap cain who delivered it with care and explained on how to use my new scooter. Can't recommend this company highly enough
4 February 2025
Unprompted review
Top service
Very efficient and very helpful. Delivery driver cain was very funny and arrived on time and also very helpful. Amazing and can’t praise you guys anymore. Very grateful and highly recommend
4 February 2025
Unprompted review
Can I send my scooter back it is very…
Can I send my scooter back it is very slow
Is says 4 miles but I need some thing a bit more faster
2 February 2025
Unprompted review
Pleasant guy
Very pleasant guy who delivered my scooter. Cain took his time in explaining everything to me and was very helpful. This is my second scooter through mobility connect and would always advise in anyone in need to use mobility connect. Highly recommend.
30 January 2025
Unprompted review
satisfied customer
Overall very satisfied customer. Cain was great on delivery and showed me perfectly on how to use my scooter. He also even let me out of my flat as my daughter locked me in before she went to school. So would just like to say thank you and would highly recommend
30 January 2025
Unprompted review
Awful service once they have been paid…
Awful service once they have been paid they dont care. Shocking they keep fobbing my mum off , will not come out to repair her scooter even though she is covered by warranty and trying to charge her £100 to even come out . laughed when she said would cancel the finance as they had already been paid steer well clear bunch of cowboys
20 January 2025
Unprompted review
Reply from Mobility Connect Ltd
Thank you for sharing your feedback. I apologize for any confusion caused. To clarify, the warranty for your mobility scooter is provided by a third-party insurance company.
We did accept your request for our team to assess the issues with the scooter, and during that process, we explained that there is an initial £99 call-out/assessment fee. This fee is fully refundable if your claim with the insurance company is successful.
I understand that there may have been some misunderstanding, and I’m sorry for that. However, this policy is in place to cover our costs in the event that the claim is unsuccessful, especially as certain warranty exclusions, such as for batteries, may apply.
If you wish for our team to continue with the claim then feel free to contact us at any point.
I would like to give the perfect review…
I would like to give the perfect review to this company and the man who delivered our scooter ,he was so helpful and polite, 10 stars to you and this company
23 January 2025
Unprompted review
Very happy and very satisifed customer
Very happy and very satisifed customer. This is my second scooter i have purchased through mobility connect. Highly recommend and cain explained to me perfectly on how to use it.
23 January 2025
Unprompted review
From the first phone call I knew I was…
From the first phone call I knew I was speaking to the right person(SIMON).the sscooter bought is exactly as described by Simon,who I might add was very professional,courteous and friendly.which also helped with my mental health.I can now get on with my hobby which is drawing and sketching....c'mon John.....thank you so much Simon.best to your family.god bless you all.
7 January 2025
Unprompted review
Amazing service
Always been a great company in offering any service. Just ordered my new bed and recently just had my scooter delivered in which i am truly over the moon with. Cain was great on delivery and showed me exactly on how to use the scooter and charge/etc. Would highly recommend.
7 January 2025
Unprompted review
A returning customer who is happy
they were caring for my needs and very respectful even though i was a returning customer and i would happily recommend mobility connect to anyone who needs a mobility scooter
17 December 2024
Unprompted review
Exceptional service and very polite young man
Very happy with service I have recieved, I was made to feel very comfortable when I had my scooter delivered and cain was excellent on explaining stuff in detail on how to use it. Would definitely recommend to friends and family and thanks again. Very satisfied customer 😀
18 December 2024
Unprompted review
Fantastic service
Brilliant service from the call staff and excellent delivery driver who made me feel at ease and made sure I was comfortable on my test run. Cain explained everything to me and really happy overall.
18 December 2024
Unprompted review
Scooter was delivered early which was…
Scooter was delivered early which was very good for service was fast and efficient very knowledgeable staff the gentleman that delivered my scooter explained everything and very polite.
18 December 2024
Unprompted review
I was contacted by a member of the…
I was contacted by a member of the sales team he expained my options selected the scooter i wanted and asked for solid tyres' I was given a delivery date put i was informed that he driver was ill so another date was selected scooter arrived on the day driver was very helpful
10 October 2024
Unprompted review
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