Amazing company to deal with with exceptional staff.. the lovely Neive was so professional sorting out my order,keeping in touch with tracking numbers to assure me my products were "on the way" 5 sta... See more
Company replied
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Absolutely Amazing company who know how to look after their customers . Had a little issue with my delivery / product . Jimaima Cataki ( 10/10 customer service ) Emailed me back promptly and explain... See more
Company replied
Cant speak for others. I was skeptical reading 1star reviews about not receiving the items and delaying for weeks. Ordered yesterday and received today. Happy with the product and quality is good. Gla... See more
Company replied
Bought the rear taxi plate bracket from this company only fixed on for a few months coming from East Midlands airport completely snapped off and lost my taxi plate so my advice don’t buy this product... See more
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Company details
- #17 of 19 best companies in Vehicle Parts Market
Written by the company
MOGO UK has been providing Hackney Carriage and Private Hire Licensing Products as well as Personal Licences and other licensing equipment and consumables to Local Authorities and Taxi drivers for over 25 years and is one of the leading suppliers in the UK. MOGO UK is committed to providing both quality products and exceptional customer service to fully satisfy our customer's requirements. We conduct our business in an ethical manner enhancing a strong and close business relationship between ourselves, our customers and suppliers. We aim to meet or exceed customer requirements whilst continually improving the operation of our organisation at all levels. The MOGO ethos is to deliver quality products that provides a Licensing solution to Local Authorities and enhances the safety of the travelling public. Please also look at our new improved online shop which is aimed at providing a full list of fitting and display products and consumables specifically for Taxi drivers.
Contact info
9 Springlakes Trading Estate, Deadbrook Lane, GU12 4UH, Aldershot, United Kingdom
- 01509 219633
- sales@mogo.co.uk
- www.mogo.co.uk
4.0
Great
162 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 90% of negative reviews
Typically replies within 1 week
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Reply from Mogo
Thank you for your great review! We appreciate your support and will pass your feedback on to the team
Product came and package was damaged…
Product came and package was damaged and bashed
Although product inside was fine, we had to find an alternative bottle, take off label and replace on new bottle and dispense from one to another
Unfortunately this will be a delivery issue not supplier issue
17 February 2025
Reply from Mogo
Thank you for taking the time to leave a review. We’re really sorry to hear that your package arrived damaged and understand the frustration this may have caused. While delivery issues are unfortunately beyond our direct control, we are actively working with our delivery partners to minimize these kinds of issues in the future.
We always strive to provide a 5-star experience, so if there’s anything we can do to make this right, please don’t hesitate to reach out. If you feel that our service met your expectations aside from the delivery issue, we would greatly appreciate it if you would consider updating your review. We look forward to ensuring your next experience with us is nothing short of excellent!
Great quality and easy to install
3 February 2025
Reply from Mogo
Thank you for your wonderful review! We're delighted to hear that you found the quality great and the installation easy. If you ever need anything else, we’re always here to help. Enjoy your purchase!
It’s very bad company
It’s very bad company. My item is broken. He doesn’t want to send another one and refund me. Please don’t buy from this company shit.
29 January 2025
Reply from Mogo
Kaveh
We are deeply disappointed by the misleading and unnecessarily rude nature of your review. At MOGO, we take customer satisfaction seriously and always strive to resolve any issues in a fair and professional manner.
In your case, we offered a full resolution by providing you with the option to return the product for a refund or replacement, yet you have chosen to leave a review that is both disingenuous and damaging to our reputation. Our number plate holders are made from high-quality polycarbonate, designed to be incredibly strong and durable—we even have videos demonstrating them withstanding the weight of a car without breaking!
MOGO has long been a dedicated supplier to the taxi and private hire community, and we will not accept false claims that attempt to undermine our credibility. We will be submitting this review to Trustpilot for further review as it does not accurately reflect our service or the facts of this case.
We encourage customers to reach out directly so we can assist them properly rather than resorting to unfair and misleading public statements.
MOGO UK
Reply from Mogo
Thank you, Kevin! We’re delighted to hear that you found our service efficient and reliable. We appreciate your support and look forward to helping you again in the future! 🚖👍
Nice & easy to order on line with a…
Nice & easy to order on line with a swift delivery too
14 January 2025
Reply from Mogo
Thanks, Barry! We’re so pleased to hear that you found the ordering process easy and the delivery swift. We appreciate your feedback and look forward to assisting you again soon! 🚀😊
Not a good fit for Mercedes Vito
I bought this for a Mercedes Vito. The plate that fits behind the number plate is not wide enough to fit the vehicles factory holes to secure the number plate therefore sits off centre and unsecured at one side.
14 January 2025
Reply from Mogo
Thank you for your feedback. We're sorry to hear that the licence plate holder didn’t fit your Mercedes Vito as expected. Our plate holders are designed to be compatible with a wide range of vehicles, but we understand that some models may have unique fitting requirements.
We’d be happy to assist you in finding a suitable solution. Please feel free to reach out to our team at sales@mogo.co.uk so we can look into this further for you.
Best regards,
The MOGO Team
Reply from Mogo
Thank you so much, Masaud! We're thrilled to hear you’re happy with our service. Your feedback means a lot to us, and we look forward to assisting you again in the future.
Reply from Mogo
Thank you for your kind words, Shahzad! We’re glad you found our service quick and efficient. We also appreciate your suggestion about improving pictures and product information – we’re always looking to enhance our offerings. Please let us know if there’s anything else we can do for you!
Absolutely Amazing company who know how…
Absolutely Amazing company who know how to look after their customers . Had a little issue with my delivery / product . Jimaima Cataki ( 10/10 customer service ) Emailed me back promptly and explained everything clearly & everything was resolved in no time . Wouldn’t hesitate to order again and will recommend this company to all family and friends .
Thank you 😊
Joynal
12 December 2024
Unprompted review
Reply from Mogo
Wow, thank you, Joynal, for such a glowing review! We're delighted to know Jimaima could assist you so efficiently – we’ll be sure to share your wonderful feedback with her. It’s our priority to provide excellent service and ensure all issues are resolved promptly. We’re honoured to have your recommendation and look forward to serving you again soon!
easy web site you had what i wanted
8 November 2024
Reply from Mogo
Hi Joseph,
Thank you for your kind words! We're delighted to hear that you found our website easy to use and got exactly what you needed. If you need anything else in the future, we’re always here to help. Have a great day!
Reply from Mogo
We really appreciate your brilliant review! Ensuring safe, secure, and fast delivery is always our priority, so we’re thrilled you had a great experience. If there’s anything else we can do for you, just let us know. Thanks again!
Next day delivery 10/10.
Next day delivery 10/10.. quality Hackney license plate holder. Easy to fit and looks smart on the cab. Thank u Mogo
31 October 2024
Reply from Mogo
Thank you for the fantastic feedback! We're so pleased to hear that our Hackney licence plate holder met your expectations and that it looks great on your cab. We're always here for next-day delivery whenever you need us. Thanks for choosing MOGO, and safe travels!
Reply from Mogo
Hi Cher,
We are sorry to hear about your experience with our product. Our brackets are made to the highest standards using durable polycarbonate, trusted in the taxi trade for many years. It's disappointing that you left a one-star review instead of contacting our sales team, who would have been more than happy to assist you. We would like to learn more about how this occurred and address your concerns. Please contact us directly so we can resolve this matter for you.
Best regards,
The MOGO Team
Excellent. 100% recommend
Had a slight problem with one of the parts due to transportation but Mogo were very quick to replace the damaged part. Excellent service,100% recommend
17 October 2024
Reply from Mogo
Thank you, Kelvin, for your kind words!
We’re glad we could resolve the issue swiftly for you. It’s fantastic to hear you’re pleased with our service, and we’re grateful for your recommendation. If there’s anything else we can assist you with in the future, don’t hesitate to reach out. – The MOGO Team
Reply from Mogo
Thank you so much, Harvinder! We’re delighted that our customer service met your expectations. It’s feedback like yours that motivates us to keep delivering the best experience possible. We’re here for you whenever you need us! – The MOGO Team
Very good product and fast delivery
7 October 2024
Reply from Mogo
Thank you for the kind review.
Regards
The MOGO UK Team
Reply from Mogo
Thank you for the 5 star review Adrian, it means a lot to us all at MOGO and we are glad to hear your order was straight forward and easy to use.
Regards
The MOGO UK Team
Reply from Mogo
Hi S. Zaman,
Thank you so much for your 5-star review! We're thrilled to hear that you found our service quick and your order in excellent condition. Your positive feedback means a lot to us, and we're here whenever you need us again.
Best regards,
The MOGO UK Team
Friendly service and quick
24 September 2024
Reply from Mogo
Hi Csaba,
Thank you for the kind words and the 5-star review! We're delighted that you found our service friendly and efficient. We appreciate your support and look forward to serving you again soon.
Best regards,
The MOGO UK Team
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