monobank Reviews 

99
TrustScore 3 out of 5

3.0

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Rated 1 out of 5 stars

Lawsuit for seized UD9000 sent by PayPal successfull and funds paid out. However had to sue and was not adequately reimbursed while Monobank received 20pc interest/ inflation in Ukraine. Communicati... See more

Rated 5 out of 5 stars

this is the best bank I've used so far, especially for individual entrepreneurship. no other bank in Ukraine can compare. great UI/UX of the app, transferring money is fast, everything I need is pro... See more

Rated 1 out of 5 stars

Further to my report on July 15 2023, legal action has been filed and a court case will be heard in October 2023 for unjustified seizure of a deposit transferred by my Ukrainian solo mother fromher Pa... See more

Rated 5 out of 5 stars

I have been using this bank for 3 years already. There are no problems with it, the support is always at the level, there are several accounts both in national currency and in $. Minimum commissions w... See more

Company details

  1. Bank
  2. Cryptocurrency Service
  3. Financial Institution

Information provided by various external sources

#monobank Отримайте найвигіднішу картку з кредитним лімітом до 100 000 грн


Contact info

3.0

Average

TrustScore 3 out of 5

99 reviews

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3.0

All reviews

(99)

14 reviews in the last 12 months

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Rated 5 out of 5 stars

Best bank for daily usage

Best bank for day-to-day usage. Good mobile app functionality, useful FOP (PE) personal account interface for the desktop, good support team, and a lot of useful and helpful innovations for the regular users, such as money Jar, cashback, 24/7 currencies exchange for FOP (PE) users, and much more.

21 June 2022
Unprompted review
Rated 1 out of 5 stars

Monobank, ignore those banking services

Few words in English. Please ignore this Bank and choose any others. They are stilling money, lies, disappointed customer services, no branches!

Yvazaemue dami i gospoda!
Esli yslushite o Monobank - proxodite mimo, vas libo razvedyt na dengi, libo dostanyt takim obrazom chto vi ix poshlete nax… v prjamom smusle slova!

Objsnjau chto proizoshlo…

Prozhivau na teritorii Anglii, reshil chytka pokidat denyshek na shet (swift na grivnu) s celjy nebolshogo savinga na bydyshee plys reshil vnesti deposit v valyte ($$$). Otkriv shet online, menja obslyzili privetlivo, objasniv chto neobxodimo sdelat chtobi moj deposit bul otkrut. Tak kak na mou mamu est ofecialno sostavlenna GENERALNAJA doverennost gde ykazano chto ona mozet kak vlazivat sredctva tak i ix snimat, voobshem vse finansovue dela, reshil zaranee prislat kopii na viber chtobi ybeditcja podxodit li ona.
Nekaja Kolesnik Ekaterina podtverzdaet chto ona podxodit, prosit menja vubrat mesto i vremja kogda mame ydobno podjexat i oformit v Kieve deposit.
Spystja pary dnej, mama sobravshus na vuezd (mame pochti 70 let i 200km exat v Kiev, zaplativshi deposit v Taksi) peresprosila menja vse li v sile i kyda tochno exat. Cvjazivays s Monobank, ytochnjau adres kyda exat i tyt na tebe, doverennost ne podxodit, mol nedoctatochno opisano kakie sredctva bydyt vnositcja v doverennosti tochno.
Koroche, Monobank zanjal ves moj den na banalnuu typuu perepisky i na den sledyshij predlogaet vnesti popravki v doverennost chtobi IM ZE DENGI PRIVEZTI bbbbb:)))) na chto ja bolshe nichego ne stal komenturovat i zakrul v online oformelnija deposita.

Na sledyyshij den pishyt iz monobank s voprosom, na kakoj adres karty dostavlyat, za chto vzjati buli 50griven (grivnja), ytochnjaja adres i zadavaja glypue voprosi (zajavka bila sdelana online na vudachy karti, v zayavke ya ukazal vse eti detali) i tak kak sms ot monobank byli slishkom nazoilivymi, a ya na rabote i postoyanno otvlekalsya na eti sms, menja vse dostalo i ja poprosil zakrit shet, vernyt 50 griven za kartu. 50 griven otkazali vozvrashjat, mol karta pechataetcia yze pozdno i nastojchivo prosili pomenjat mnenie i ostatcja s nimi, i tak neskolko raz.
Zaeb… mne ocherednoj den i mozg ja k sozaeniu poslal ix na 3 bykvi v picmennoj forme.
Ja mogy tolko predctavit skolko vremeni zajmet snjat svoi sredctva esli banalno ne mogyt reshit takie melochi. Skolko dnej nyzno pisat pisma i objsnjatcja, Slava Bogy ne oformil.
Kychja naroda sidjashie za kompom typo rabotaut na odny zarplaty s funkciej copy/paste i odnimi izvenenijami v moj adres!
Otvratitelnuj bank i zapytannuj customer service!
Solgali, ykrali meloch, zastavili emocialno poslat na 3 bykvi, - Chtobi sdelali vu dernyv cvou mamu, otloziv svoi dela, poterjav nervi i dengi na taksi i v ozidanii ix “bustrux copy/paste” otvetov?
Ukraine eshe daleko do stabilnoj bankovckoj sisteme, a takie kak Monobank portit obshuu kartinky o bankax v Ykraine vcelom!

Yvazaemuj founder:), nyzno nakazivat takix kak Ksenija za loznuu informaciu i bolshe brat ychastija v podobnux scenax. Vu slishkom navjashivuj bank. A etot otziv kak raz na 50 rublej chto vu y menja sperli. Ydachi

13 January 2022
Unprompted review
Rated 5 out of 5 stars

I love it

I love it! It is so convenient to have the bank on your phone. Fast and responsible Support team!

No intra-bank transfer fees are cool, and there are all sorts of bonuses like cashback.
The interface is easy to understand.

I am the only cardholder of this card.
I would suggest adding the desktop version later too

26 October 2021
Unprompted review

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