Recently had our bathroom redone by Emil, we are very happy with the outcome and he has done a good job! Very polite and tidied up after himself and highly recommended. Thank you again for making our... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Very pleased with my new en-suite which is a total transformation! The initial home visit with Simon covered everything I wanted and he did a few different layout designs which was great to see. Our d... See more
Company replied
We recently had our bathroom converted to a wet room for my disabled wife. The service we received was second to none. The bathroom fitter Steve was excellent as was his workmanship. He explained ever... See more
Company replied
We needed our bathroom converting to a shower room, ideally before the end of the year and Passmore were able to offer us a date within a few weeks. The whole process has been seamless with customer... See more
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Company details
- #39 of 109 best companies in Bathroom Renovator
- #44 of 116 best companies in Interior designer
- #2 of 8 best companies in Remodeller
Written by the company
Taking care of everything from design and supply, right through to installation our bespoke bathroom-by-design division can help you make your dream bathroom, shower room, en-suite or cloakroom a reality.
9 Reasons To Choose Us.
Written by the company
- More Than 50 Years' Experience.
- We’ve spent decades delighting customers delivering more than 800 home improvement projects each year.
- Full Design, Supply & Installation Service.
- Our fully managed service removes the stress of co-ordinating different trades’ people to get your home improvement project finished on time and on budget
- Complete Peace Of Mind.
- You’ll have a lead fitter who will carry out all aspects of your home improvement. And they’ll keep you in the loop every step of the way.
- 1,000's Of Happy Customers.
- We’re rated 5 stars on independent review site TrustPilot. And our showroom is home to hundreds of thank you cards, testimonials and letters of appreciation.
- Reputable, Reliable, Accredited.
- We are accredited by all the major trade associations including the Federation of Master Builders and NICEIC. We are also government endorsed by Trust Mark and a Which? Trusted Trader.
- Expert Workforce
- With a team of senior designers, experienced surveyors, and multi-skilled fitters we can deliver consistent quality and give you a great service.
- Open, Honest & Transparent.
- There are no hidden costs with us. We have detailed payment structures which are agreed at point of order, and we won’t raise your final invoice until practical completion of your job.
- 100% Guarantee.
- We’re so confident everything will be perfect we offer a 3-year insurance backed installation guarantee, which is further support by manufacturer warranties.
- Conscientious, Courteous & Tidy.
- We want your home improvement project to be as stress-free as possible. Our fitters will tidy up at the end of every day and dispose of all rubbish.
Contact info
6 Hales Road, LS12 4PL, Wortley, Leeds, United Kingdom
- 0113 201 5030
- info@more-bathrooms.co.uk
- www.more-bathrooms.co.uk
4.8
Excellent
429 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
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Excellent service
Excellent service. Both fitters (Darren and Lewis) were friendly, professional, skilled and very hard working. They really took care of everything and delivered a great end result. Would highly recommend the service to others.
13 November 2024
Unprompted review
Reply from More Bathrooms
Dear James, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your two bathrooms. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. The team and especially Darren and Lewis will be absolutely delighted.
Lovely lad who did our bathroom this…
Lovely lad who did our bathroom this Wednesday thank you.
13 November 2024
Unprompted review
Reply from More Bathrooms
Dear Jimmy,
Thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new level access shower. We are absolutely thrilled with your feedback. Thank you and enjoy your new Level access shower.
Thrilled with our new wetroom from…
Thrilled with our new wetroom from Passmores - customer service excellent throughout from Angela and Joe doing the design and project mgt to Andy the fitter who’s standard of work, attention to detail and conscientious approach throughout was exceptional - thank you!
15 November 2024
Unprompted review
Reply from More Bathrooms
Dear Mark, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your bathroom. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. Angela, Joe and Andy will be absolutely delighted with you review.
Excellent service brilliant job
I originally ordered a new toiler from the manufacturer but they informed me they could not fit it to the existing pipework. I
contacred Passmores who came and inspected the existing toilet and said that fitting my new toilet would not be a problem. They provided me with a fitting date and completed the work with no mess no fuss. Excellent service and brilliant job.
14 November 2024
Unprompted review
Reply from More Bathrooms
Dear Melvyn, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your Wash dry toilet. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review.
A seamless service
Everyone at Passmore’s , from Andy the designer to Chris the fitter, was a pleasure to deal with. They ensured the whole process was as stress- free as possible and the new bathroom is beyond our expectations.
1 November 2024
Reply from More Bathrooms
Thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new Bathroom. We are absolutely thrilled with your feedback. Thank you and enjoy your new bathroom
Fantastic company with superbly skilled…
Fantastic company with superbly skilled staff. Would definitely use them again.
18 October 2024
Reply from More Bathrooms
Dear Fiona, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. Angela and Martin will be thrilled with your feedback.
Very pleased with end result
We chose More Bathrooms as we wanted a company to do everything start to finish. We were replacing a bath with a walk in shower and decided we might as well do the whole bathroom.
Michelle gave us ideas we hadn’t thought of but also incorporated everything we had asked for in the initial design.
Our fitter Mark was wonderful, we went to stay with friends whilst the work was being carried out and returned for the positioning of grab rails and accessories. Every where was clean and tidy and although Mark encountered some problems along the way he had overcome them and done a superb job.
I wouldn’t hesitate to recommend to family and friends in the future.
7 November 2024
Unprompted review
Reply from More Bathrooms
Dear Wendy, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new walk in shower and bathroom. Priding ourselves on our fully project managed service our expert workforce of senior designers, experienced surveyors and meticulous multi-skilled fitters ensures we deliver consistent quality while providing a first class customer service, with complete peace of mind provided throughout the renovation experience. Michelle and Mark will be absolutely delighted with your feedback and review. Thank you ever so much again.
Renewing my bathroom
Good plumber electrics were good,but I had to get in touch with the office due to the fact i wasted a full day due to electrician not coming had I known he not coming on that day I would have not cancelled my hospital appointment. I wasted another day due to the fact the guy who was supposed to collect my old bathroom didn't appear so another wasted day and once again I had to get in touch with the office to reschedule.once that situation was resolved everything was great
21 October 2024
Reply from More Bathrooms
Dear John, thank you ever so much for taking the time to review our company and level of service received via the installation process of your new bathroom. Priding ourselves on our fully project managed service our expert workforce of senior designers, experienced surveyors and meticulous multi-skilled fitters ensures a first class customer service. I apologise about the days that tradesmen didn't show up but I am happy everything was resolved and that your happy with the works. Thank you ever so much again.
Room for improvement
The chap who did the work was excellent but there was no way to know how much we were spending in the showroom, no tiers of pricing on anything so a lot of smoke and mirrors around cost.
The sales person chose the items in the bathroom except flooring and tiles which was a bit weird. We had to amend some things afterwards.
Also, very poor communication within the firm itself and a lack of understanding that we both work and are not just here all the time available and waiting for bathroom people to come round.
It’s now over 2 months since the work was done and we still have snagging issues. Given the overall cost, it needs to be right.
Not the best experience but the subcontracted workman who did the job was great.
18 October 2024
Reply from More Bathrooms
Dear Peter & Rosemary, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your bathroom. An honest account of your experience with us and a few elements highlighted that we are going to investigate further, particularly on communication and showroom standards. Thank you again for your review, it is always good and of the upmost importance that we are made aware when process or service standards are not delivered so we can look to put provisions in place and understand reasons for. Thank you ever so much again.
Excellent Emil
We had our small bathroom renovated by Emil who was polite, respectful and very hardworking. He would update us with his progress on a daily basis and let us know what would be the next step, also if there were any problems he would give us a heads. The quality and standards of his work was excellent and would recommend him to anyone.
18 October 2024
Unprompted review
Reply from More Bathrooms
Thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new Bathroom. We are absolutely thrilled with your feedback. Thank you and enjoy your new bathroom
New Bathroom
Paul the fitter was great. Although the job involved more than what we initially thought he kept us in the loop everyday.
We would highly recommend this company as they took charge of everything from the beginning to the completion.
18 October 2024
Unprompted review
Reply from More Bathrooms
Dear Kenneth & Karen, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your bathroom. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. The team and especially Paul Thorley the fitter will be absolutely delighted.
If only all trades people were like Andy
Our bathroom fitter (Andy) was the most punctual, tidy and conscientious trades person I’ve ever come across. He took his time to ensure our bathroom was finished to a meticulously high standard and I wouldn’t hesitate to recommend him and Passmore to anyone.
15 October 2024
Unprompted review
Reply from More Bathrooms
Dear Robin, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your bathroom. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. The team and especially Andy Dennison the fitter will be absolutely delighted.
First Class bathroom installation!
We have just had our bathroom refitted to make it more accessible for my elderly Mum. The whole process from the first meeting to the completed installation has been straight forward, professional, well planned and the attention to detail by the installer was second to none.
Nothing was too much trouble. Every stage of the process was clear and well communicated and we were treated as valued customers.
I would not hesitate in recommending this company. Thanks for a great job done.
11 October 2024
Unprompted review
Reply from More Bathrooms
Dear Caroline Wood, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your Mum's new bathroom. Ensuring complete peace of mind comes as standard our expert workforce of senior designers, experienced surveyors and meticulous multi-skilled fitters pride themselves on delivering consistent quality while providing a great service. Garry, Joe and Louis will be absolutely thrilled with your feedback and review! Thank you ever so much again.
Great experience from start to finish
Great experience from start to finish.
I wanted a quality bathroom without organising everything myself and more bathrooms took it all on.
Design was great, ideas I would never have considered for our small bathroom making it feel bigger and luxurious.
Lots of checks and a detailed survey to make sure there were no surprises.
It started a few days late but we were kept informed.
Lewis was our fitter and he was fabulous. Nothing fazed him. He sorted previous poor plumbing, he worked hard, clean and tidy as well.
There was a miss on planning second fix with the electrician but Lewis got that sorted and the electricians were equally diligent and pleasant in their work.
Leak testing done before leaving.
Very happy with our new bathroom and would definitely recommend more bathrooms. Price is not as much as I thought it would be and seeing the process and end result, well worth it for a good design, quality fixtures and workmanship and no hassle for me.
20 September 2024
Reply from More Bathrooms
Dear Greg & Julie, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Priding ourselves on the full end to end renovation experience our expert workforce of senior designers, experience surveyors and meticulous multi-skilled fitters all work in a conscientious and courteous manner to ensure complete peace of mind at every single stage and deliver a first class, hassle free and stress free renovation experience. Garry, Joe and especially Lewis will be absolutely delighted with your feedback and comments. Thank you ever so much again.
Brilliant fitters
We have just had an ensuite and small bathroom designed & fitted. The design process was good although a couple of small things in the design did not translate into the final product. However I cannot fault the 2 fitters - Ben & Aaron. Super professional, thorough and considerate. Feel really fortunate to have had them. Nothing was too much trouble for them. The 2 bathrooms look great. I think the whole experience of doing it all through this company was efficient and reassuring in terms of any snags or aftercare.
4 October 2024
Unprompted review
Reply from More Bathrooms
Dear Tessa Kingston, thank you ever so much for taking the time to review our company and level of service received via the installation process of your new bathrooms. Priding ourselves on our fully project managed service our expert workforce of senior designers, experienced surveyors and meticulous multi-skilled fitters ensures we deliver consistent quality while providing a first class customer service, with complete peace of mind provided throughout the renovation experience. Ben & Aaron will be absolutely delighted with your feedback and review. Thank you ever so much again.
Reply from More Bathrooms
Thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new Bathroom. We are absolutely thrilled with your feedback. Thank you and enjoy your new bathroom
Excellent
Michael has made a brilliant job of our bathroom. His work is of an excellent standard and he is a polite and considerate worker.
We are delighted at the work that he has done.
3 October 2024
Unprompted review
Reply from More Bathrooms
Dear Julie Wright, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new Bathroom. We are absolutely thrilled with your feedback. Thank you and enjoy your new bathroom
A carefully managed project
A carefully managed, step by step approach to 2 beautiful bathrooms. Not without small speed bumps but solutions sorted as we progressed.
Jaroslaw our fitter was simply spectacular with his attention to detail. He was here most days for the best part of two months.
19 September 2024
Unprompted review
Reply from More Bathrooms
Dear Lynne, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your 2 new bathrooms. Priding ourselves on the service we deliver our expert workforce of senior designers, experienced surveyors and multi-skilled fitters ensure complete peace of mind through-out your renovations, keeping you in the loop every step of the way while communicating through-out. Jaroslaw will be absolutely thrilled with your feedback and review. Thank you ever so much again!
A nice bathroom - at last 😊
We needed a complete new bathroom and decided on More Bathrooms from the Harrogate showroom. I knew what I wanted and Andy drew up the plans. I chose the tiles from the somewhat limited selection in the showroom but we were quite happy with our choices. You can shop elsewhere for tiles if they don't have what you want. We agreed a start date on a Monday but the work didn't start until the Wednesday. The fitter made a good start and changed the layout slightly for the better but with time off, sick leave, injury, plus a bank holiday the work continued into a third week! Ben, the third fitter came and finished the job over 2 days, he worked hard and it looks great, just what we wanted. Our toilet flush needed adjusting a few days later when another guy fitted the curtain rod. So from start to finish it took over THREE weeks for a small bathroom which was not what we were told to expect and we were very inconvenienced for washing and showers.
Fortunately we had a separate toilet!
12 August 2024
Unprompted review
Reply from More Bathrooms
Dear Carol Cain, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of your new bathroom. Simon, your feedback regarding the planning and programming of the works is a concern and something we will look into, to determine cause for delay and lack of communication, which we feel given the nature of our jobs in absolute paramount. Thank you ever so much again for the honest review and feedback.
Excellent service from start to finish
Excellent service from Passmores from our initial enquiry to completion of the work. My elderly aunt needed a bath removing and walk in shower fitted. She received assistance from everyone to ensure she got exactly what she needed and was updated at every stage of the process. The fitter Liam did an excellent job installing the shower and was brilliant when my aunt had a bad fall on the first morning, he helped her and then called an ambulance. During her stay in hospital he regularly kept us updated on his progress. She is so pleased with the final result and regrets not having it done sooner. We would definitely recommend the company to others.
4 September 2024
Unprompted review
Reply from More Bathrooms
Dear Julie, thank you ever so much for taking the time to review our company and level of service received from design concept through to installation completion of Gillians bathroom. With nearly 60 years' worth of experience we've spent decades delighting customers, with our expert workforce of senior designers, experienced surveyors and multi-skilled fitters offering complete peace of mind throughout your renovation experience, working in a courteous and conscientious manner throughout. Thank you ever so much again for the 5* review. The team and Louis Maven the fitter will be absolutely delighted.
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