Moresoo HairReviews 

81
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 25 reviews, reviewers had a great experience with this company. Customers consistently praise the exceptional quality of the hair products, noting that they are proper human hair and maintain their integrity even after washing and styling. Many people are impressed with how well the extensions blend with their natural hair and appreciate the soft, beautiful feel of the hair toppers. Reviewers also highlight the durability of the products, mentioning that they hold together flawlessly without shedding or losing shine. However, some customers also noted significant shedding and thinning of the extensions, leading to disappointment with the product's longevity. A few other people also expressed concerns about the hair's quality, or that the color was incorrect compared to what was advertised.

What people talk about most

Product

Users describe positive interactions with product, with many reviewers expressing satisfaction with the... See more

Quality

Customers had positive experiences with quality, with many reviewers expressing satisfaction with the hair's... See more

Reviews shaping this summary

Rated 4 out of 5 stars

As a Hair Stylist the quality is fanatic! Customer support is top notch. I do wish they had a bigger color palette for the I-tips and Keratin tips but will definitely keep purchasing.

Company replied

Rated 5 out of 5 stars

I start my experience with this brand using my first ever tape in extensions and OMG what beautifull quality hair extensions, proper human hair 💯! I have bought them twice now and had the fitt... See more

Company replied

Rated 5 out of 5 stars

The fishnet topper is my daily go to. I’ve tried other pieces as well that were great before this was added to the assortment. Most items ship very quickly. Pre Orders arrive right within the windo... See more

Company replied

Rated 5 out of 5 stars

Moresoo hairtoppers have been amazing for for me as I’ve suffered with hair loss due to menopause. I’ve spent so much money on other sites that the hair has been very expensive and hair quality poor.... See more

Company replied


Company details

  1. Hair extensions supplier

Written by the company

Moresoo Hair is a factory of real human hair extensions, producing high quality human hair extension at lower prices. There are clip in hair extensions, tape in hair extensions, hair toppers and hair wefts and more!


Contact info

4.0

Great

TrustScore 4 out of 5

81 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 month

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4.0

All reviews

(81)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Awful China hair

Awful China hair! Don't be fooled by the good reviews. Whoever likes these has never had nice hair extensions. Don't waste your money. Glam and Donna Bella are way nicer!!

3 October 2023
Unprompted review
Rated 5 out of 5 stars

They have beautiful hair colors that…

They have beautiful hair colors that matched perfectly with my hair. Very real and easy to style. The customer service is exceptional. I made a mistake with an item that I did not mean to purchase, I messaged and got a quick and kind response. They helped me fix the order and shipped it to my house with no charge. Loved my experience and will definitely continue to buy from them!

6 November 2023
Unprompted review
Rated 1 out of 5 stars

AVOID

Advertised as 100% human hair but most definitely isn’t. Course dry horrible feeling hair, the worst tape extensions I’ve ever used and ive been wearing tapes for years! Avoid avoid avoid

30 October 2023
Unprompted review
Rated 5 out of 5 stars

The BEST affordable extensions on the market!

This brand has got to be one of the best affordable hair extension company, not only are they affordable, but the quality is amazing. If you take care of their extensions, they will last you such a long time. I’ve been a loyal customer for over 5 years and I have never had any complaints. Their customer service is top tier, they really do care about their customers and will always make effort to satisfy. Much love for Moresoo.

14 August 2023
Unprompted review
Rated 5 out of 5 stars

The customer service is outstanding

The customer service is outstanding. I was able to send back unmatched hair to a domestic address. I had never heard of a topper, but what a great idea!
I now have a total of four that I ourchased from Moresoo Hair. I had them cut into different hairstyles. I wear one long, one short, one in a braid and one in updo. I will continue to purchase from this company.

31 July 2023
Unprompted review
Rated 5 out of 5 stars

The extensions are great! Best Quality!

The extensions are great! I get the injected full cuticle and they are so soft with almost no shedding. I can reuse them several times before needing to replace them. The company is great to work with and very responsive to any issues. I ordered a hair topper and the color was way wrong. The company helped me to work out an exchange right away so I could get a replacement that matched the extension color correctly.

12 June 2023
Unprompted review
Rated 1 out of 5 stars

Jet Black is needing to be offered.

Jet Black is needing to be offered.
This item is off black which makes it look dark brown. The hair looks powdery like there is powder on it. It’s very dry not silky like other brands. There needs to be longer length options at least 22 inch- 26 inch..
The ends are overly thin and fragile.

There are white hair strands showing through.

14 April 2023
Unprompted review
Rated 1 out of 5 stars

Total crap

Total crap. I received the worst type of hair topper ever. I didn’t even bother trying to return it or complain to them.screw these morons
, these people are terrible

1 April 2023
Unprompted review
Rated 5 out of 5 stars

Quality of the hair is great

Quality of the hair is great. One of the best brands I’ve found for the price. I wear extensions every day so I need some that will last. These have lasted me the longest out of all the brands I’ve tried. Color was better than I expected. Not only was it as described on the website but such a beautiful champagne blonde. Shipping was very fast which I appreciate as I am very inpatient. Lol I would definitely recommend this brand to family/friends/clients.

20 March 2023
Unprompted review
Rated 5 out of 5 stars

BEST affordable extensions

I’ve been using Moresoo hair ever since I first got extensions, and let me tell you the hair has gotten better quality every time! Recently I got the wefts and there has been NO shedding and the hair is still in great quality. I am so happy with the results and will continue to buy from this company. Their customer service is also amazing and have been super helpful when it came to finding the right hair for me. The virgin weft hair is my favorite.

25 February 2023
Unprompted review
Rated 5 out of 5 stars

Great hair

Great hair! I have ordered hair from moresoo many times over the years and have always been very happy.

22 February 2023
Unprompted review
Rated 5 out of 5 stars

Great Product

Great extensions, the quality is very good for the price. I would recommend the product if you are looking for fuller hair.

26 December 2022
Unprompted review
Rated 5 out of 5 stars

I have been purchasing hair from this…

I have been purchasing hair from this company for 4 years. I have been buying the virgin remy hair lately and I love it. I have used tape ins, flat silk weft, and hand tied. I am currently wearing the invisible tape ins and they are amazing! Definitely invisible. It’s hard to buy hair extensions based on color through pics but I easily wash and tone them upon arrival and they match perfectly. Will be purchasing the new weft soon.

20 November 2022
Unprompted review

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