Moriarty Law Reviews 

544
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 368 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff members for being exceptionally polite, understanding, and patient when helping individuals navigate stressful financial circumstances and debt inquiries. Reviewers consistently appreciate the professional service provided and note how remarkably straightforward it is to establish affordable payment plans without experiencing any harsh judgment. However, some customers also noted experiencing frustratingly long waiting times on the phone before finally getting through to representatives to discuss their accounts. A small group of reviewers mentioned encountering rude agents who completely lacked empathy or proper understanding during these difficult calls.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their kindness, patience, and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that communication is consistently great and... See more

Service

Customers consistently note positive experiences with service, highlighting friendly, polite, and efficient... See more

Payment

Reviewers mention positive feedback about payment and express appreciation for the supportive staff.... See more

Customer communications

People report ambiguous experiences with contact, noting both daunting feelings when calling and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was dealing with Moriarty Law for long time. I had a lot of issues financially. Thank you so much to all litigation caseworkers working with my case. Especially for Abdul, very understanding and act... See more

Company replied

Rated 5 out of 5 stars

I just spoke with Luke from Moriarty Law regarding my debt with Scottish Power, which built up during a period where I was unaware I even had an outstanding debt. Luke was completely understanding a... See more

Company replied

Rated 5 out of 5 stars

After struggling to get through on line (for some reason my date of birth 01 10 1963 #) was not recognised by the system I called and spoke to Ryan. Ryan was the consummate professional who very kindl... See more

Company replied

Rated 5 out of 5 stars

Very supportive and understanding customer service by the staff member who answered my call no judgement made when i explained my current circumstances ..🙂 i'm very grateful and glad to have got m... See more

Company replied


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

544 reviews

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No recent history of asking for reviews

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Replied to 100% of negative reviews

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4.7

All reviews

(544)

362 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amman who I spoke with this morning was…

Amman who I spoke with this morning was so helpful and understanding. I hadn't checked my phone as I'd been in hospital. He listened and advised me. My card had been stolen a few weeks ago and I actually didn't realise if would be a problem, hence I missed a payment. All sorted thanks to Amman ✌️

19 June 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Nikki,

Thank you so much for taking the time to leave a review.

We are so pleased to hear that Amman was able to help you today, and we are sorry to hear that you have been in hospital.

Please do not hesitate to reach out to us again if you require any further assistance.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I have never dealt with Moriarty Law…

I have never dealt with Moriarty Law before but I was very impressed by Eve who handled my case brilliantly. She was clear, kind and calm as well as helping me with information and support and explaining next steps. Eve really stood out as extremely professional and a credit to the company.

18 June 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Lucia,

Thank you so much for your kind review.

We are so pleased to hear of your experience with Eve and so grateful to learn that you found her to be kind and professional.

We strive for a high level of customer service and are so glad to know that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

I had communication with Kamran on…

I had communication with Kamran on 17/06/26. I was really worried because my financial situation was critical like, "in the hands of bailiff" critical but after our dialogue I was relieved. He was very professional, dealt with me with courtesy and respect and he even suggested way that I can explore to assist with my financial issues.
A BIG THANK YOU...!!!

17 June 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Carl,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience of Kamran and so glad that he was able to find a suitable resolution for you.

Please do not hesitate to reach out to us again if you require any further help or support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Moriarty Law were sympathetic

Moriarty Law were sympathetic to my situation and have allowed me to split the payments

17 June 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Kaz,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your positive experience with us and we are so glad we were able to find a suitable resolution for you.

Please do not hesitate to reach out to us again if you require any further assistance.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Ian was amazing

I spoke to Ian who was a litigation specialist at this firm. From the offset he put me at ease regarding a legal financial issue I was going through. Handled my issue with grace and absolute empathy which he balanced with complete professionalism. I thank Ian for responding to all my questions promptly and for making a typically stressful call totally painless. Would highly recommend Moriarty Law.

5 June 2026
Unprompted review
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Reply from Moriarty Law

Hi Amar,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience of Ian and so glad that he was able to find a stress-free resolution for you.

We strive for a high-level of customer service and are so pleased to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Luke was amazing with me

Luke was amazing with me, he explained everything, answered all the questions I asked, calmed my anxiety of facing a ccj.

15 June 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Afua,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Luke and so pleased to hear that he was able to find resolution for you and ease your worry.

Please do not hesitate to reach out to us again if you require any further support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Excellent customer care and prompt…

Excellent customer care and prompt response to the query.

12 June 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Athula,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with us and so glad that Heena was able to help you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Abdul was very helpful

Abdul was very helpful. Thankyou so much Abdul.

11 June 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Shaheen,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your positive experience with Abdul, and so glad that he was able to help you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

KIND AND HELPFUL

WAS SO HELPFUL, KINDAND EXPLANED EVERYTHHING VERY CLEAR.
THANK YOU

9 June 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Nicola,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your positive experience with Charlotte and so glad that she was able to help.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Really happy with the service I…

Really happy with the service I received today and Charlotte was amazing with helping me resent my payment plan.

5 June 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Levenne,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience of Charlotte and so glad that she was able to provide the right help & support for you.

We strive for a high level of customer service so are pleased to know that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Great

Eve was amazing and very helpful

2 June 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Laura,

Thank you so much for your review.

We are so pleased to hear of your experience with Eve and so glad that she was able to help you yesterday.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Thank you very much

Thank you very much, you are so kind, respectful, you help me a lot.
Thank you very much.
You are the best. Now i am very happy because i talked with you.
Thankkk you

29 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you so much for sharing your experience of us.

We understand it can be daunting to call us, so we are glad to hear that you found are team to be kind and respectful.

Please do not hesitate to reach out to us again if you require any further assistance.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Chris's was very helpful and polite

Chris's was very helpful and polite

29 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Jakub,

Thank you so much for your review.

We are so grateful to learn of your experience with Chris.

We strive for a high level of customer service and are glad to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Chris was good on the phone

Chris was good on the phone. He was understanding and very helpfull. And kind . Thank you Chris for helping me.

28 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Manvir,

Thank you for taking the time to share your experience.

We are so pleased to know that you found Chris to be understanding and helpful.

Please do not hesitate to reach out to us again if you require any further support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Aimee was lovely

Aimee was lovely. She made the process pain free. Excellent service

28 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Steven,

Thank you so much for your review.

We are so pleased to hear of your experience with Aimee and so glad she was able to help.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Hannah was very professional and helpful

Hannah was really supportive on the call today. She made sure I am comfortable with the steps along the way ! Thank you 😊

28 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Hannah and so glad she was able to provide the right & support for you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Thank you Moriarty Law for helping me…

Thank you Moriarty Law for helping me in this difficult time.
I have been caring for my mother after my father passed for nearly 18 months she passed in February and found myself in financial difficulty!
I have a comfortable conversation with Mario he gave me great advice and helped me to start dealing with my dept and what to do in my situation!
thank you Moriarty Law

8 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Mario and so glad to hear that he was able to help you in this difficult time.

Please do not hesitate to reach out to us again if you require any further help and support.

Kindest Regards,
Moriarty Law

Rated 4 out of 5 stars

Probably about as good as you’ll get for a debt collector

I’ve spoken to several debt collection “law” firms recently such as this one and Moriarty Law are BY FAR the easiest I’ve had to deal with.
I’ve so far spoken to Ian and James on the phone and they have both been incredibly helpful.
Other similar firms (cough, TM Legal) could learn a lot from how Moriarty Law conduct themselves.
They’ve not been ‘perfect’ by any means, but ML have been relatively reasonable and professional every time I’ve had to contact them (not friendly per se, but measured, somewhat human and not unnecessarily confrontational, which is about as good as you’ll get in this sector)

27 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you so much for taking the time to leave a review.

We are grateful to learn of your experience with us and glad that Ian and James provided a respectful and professional approach.

Please be assured we value your feedback and are committed to continually improving our level of service.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Chris was very good

Chris was very good, friendly and polite. Gave me options so I can manny finance.
Manners on point and that made the whole experience comfortable and efficient.

27 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Natasha,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Chris and so glad that he was able to help you today.

We strive for a high level of customer service and are so pleased that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Aimee was brilliant…

Aimee was brilliant with me and tried to help me reduce my debt ASAP, I really suffer with anxiety and calling took so much to do but Aimee made me feel comfortable and like my debt was going to be resolved easily. I actually feel like I can breathe again.

26 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Caroline,

Thank you so much for taking the time to leave a review.

We are so pleased you picked up the phone to call us and so grateful to learn of your experience of Aimee and to know she provided the right help & support for you today.

Please do not hesitate to reach out to us again if you require any further support.

Kindest Regards,
Moriarty Law

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