Moriarty Law Reviews 

544
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 368 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the incredibly supportive staff members for being exceptionally polite, understanding, and patient when helping individuals navigate stressful financial circumstances and debt inquiries. Reviewers consistently appreciate the professional service provided and note how remarkably straightforward it is to establish affordable payment plans without experiencing any harsh judgment. However, some customers also noted experiencing frustratingly long waiting times on the phone before finally getting through to representatives to discuss their accounts. A small group of reviewers mentioned encountering rude agents who completely lacked empathy or proper understanding during these difficult calls.

What people talk about most

Staff

Users describe positive interactions with staff, consistently highlighting their kindness, patience, and... See more

Customer service

Reviewers highlight positive aspects of customer service, noting that communication is consistently great and... See more

Service

Customers consistently note positive experiences with service, highlighting friendly, polite, and efficient... See more

Payment

Reviewers mention positive feedback about payment and express appreciation for the supportive staff.... See more

Customer communications

People report ambiguous experiences with contact, noting both daunting feelings when calling and reasonable... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was dealing with Moriarty Law for long time. I had a lot of issues financially. Thank you so much to all litigation caseworkers working with my case. Especially for Abdul, very understanding and act... See more

Company replied

Rated 5 out of 5 stars

I just spoke with Luke from Moriarty Law regarding my debt with Scottish Power, which built up during a period where I was unaware I even had an outstanding debt. Luke was completely understanding a... See more

Company replied

Rated 5 out of 5 stars

After struggling to get through on line (for some reason my date of birth 01 10 1963 #) was not recognised by the system I called and spoke to Ryan. Ryan was the consummate professional who very kindl... See more

Company replied

Rated 5 out of 5 stars

Very supportive and understanding customer service by the staff member who answered my call no judgement made when i explained my current circumstances ..🙂 i'm very grateful and glad to have got m... See more

Company replied


Company details


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4.7

Excellent

TrustScore 4.5 out of 5

544 reviews

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No recent history of asking for reviews

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4.7

All reviews

(544)

362 reviews in the last 12 months

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Rated 5 out of 5 stars

Helpful and professional

Luke was really helpful and professional on the phone and helped me find a solution with my account.

26 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Tom,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Luke and so glad that he was able to help & provide resolution for you today.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Mario was very polite and friendly and…

Mario was very polite and friendly and help me massively thanks mate

Jack Paige

26 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Jack,

Thank you so much for your review.

We are so pleased to hear of your experience with Mario and so glad he was able to help you today.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Luke was my adviser

Luke was my advisor and he was very patient and understanding. He directed me through the process I will be following, very clearly and concisely. My outstanding issue was resolved efficiently with a very professional manner, thank you.

23 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Neil,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Luke and so pleased to know that he provided the right help and support for you.

Please do not hesitate to reach out to us again if your require any further assistance.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Fantastic

Chris was fantastic he advised and helped with all my questions, great service thank you

20 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Denise,

Thank you so much for your review.

We are so grateful to learn of your experience with Chris and so pleased that he was able to help & provide resolution for you.

We strive for a high level of customer service and are so glad to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 4 out of 5 stars

The guy i spoke to (Chris) was very…

The guy i spoke to (Chris) was very professional and very accepting of the issue I had, he was very helpful and resolved my query promptly

18 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Kev,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Chris and so glad that he provided the right help and support for you.

Please do not hesitate to reach out to us again if you require any further assistance.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Spoke with Ian Hunter

Spoke with Ian Hunter, an empathetic professional member of staff at Moriarty Laws. Although I was distressed due to my poor health and the nature of the call but was impressed by his professionalism as he asked all the required and relevant questions whilst maintaining a respectful tone of voice throughout the conversation which is a rarity today.

15 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Roxanna,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Ian and so pleased to know he was able to provide the right help and support for you.

Please do not hesitate to reach out to us again if you require any further support.

Kindest Regards,
Moriarty Law

Rated 4 out of 5 stars

Very pleasant and understanding young…

Very pleasant and understanding young man.Did have a little trouble hearing him but good experience.

13 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Mandy,

Thank you so much for your review.

We are so pleased to hear of your experience with Chris, however, we apologise for any sound issues.

Please do not hesitate to reach out to us again if you require any further support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Highly & Always recommend talking. Excellent Customer Care

This morning, I spoke with Ian Hunter from Moriarty Law regarding my outstanding debt, which had built up during a tough period of ill health. Ian helped me a lot, which then stopped me burying my head in the sand.... Ian was completely understanding and sympathetic to my situation, and he helped me set up a manageable payment plan. Checking this was affordable to me, letting me know that if I ever have a month when I struggle, help is always there. I’m really happy with the support I received and relieved, too. People like Ian are needed in all workplaces. Someone who loves their job and works with passion and, more importantly, works with the individuals to ensure they're ok. I didn't feel like just another caller; I felt looked after, and my mind is free from worry. Thank you. Faye

12 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you so much for taking the time to leave a review.

We are so thankful to learn of your experience of Ian, and so glad to hear he provided the right help and support for you; and also pleased to hear that you feel relief from having spoken to us.

We strive for a high level of customer service and are so glad to know that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Fast and efficient resolution to an…

Fast and efficient resolution to an outstanding issue. Kind and friendly service with ongoing support.

12 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Keely,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Luke and so glad to hear he provided the right help & support for you today.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Chris was extremely helpful thank you…

Chris was extremely helpful thank you again for your assistance today .

12 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Gabbirell,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Chris and so glad he was able to help you today.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Helpful

Helpful, easy to talk too.

11 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Hannah,

Thank you so much for your review.

We are so pleased to hear of your positive experience with James and so glad he was able to help.

Kindest Regards,
Moriarty Law

Rated 1 out of 5 stars

Bloody cowboys

Sent me letters for a debt over 6 years old . Then these cowboys slapped a ccj on me which is illegal after that time the debt get written off . Most disgusting rude people on the phone . I got so what you got other bills you owe our client money and we want it paid now.
My health is not good but I bet they will hassle in your coffin

8 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Stuart,

Thank you for taking the time to leave a review.

We are sorry to hear of your concerns and also sorry to hear you are in ill-health.

Please be assured we are a legitimate company and a firm of solicitors authorised & regulated by the Solicitor’s Regulation Authority (SRA) and therefore adhere to all applicable legislation.

We also aim to provide the highest level of customer service and support to our client’s customers; If this hasn’t been the case, we would like to take this opportunity to fully investigate this for you.

We have been unable to locate your details, therefore please contact us on 0203 126 4544 or email admin@moriartylaw.co.uk quoting your reference number, full name, date of birth and full address so we can investigate this further for you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Chris was very helpful and informative…

Chris was very helpful and informative with the setting up of my payment plan.

9 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Karl,

Thank you so much for your review.

We are so grateful to learn of your experience with Chris and so pleased to know that you received the right help and support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Was worrying about making the call…

Was worrying about making the call however Az was lovely, patient and understanding of my situation. Problem resolved, Az was amazing, thanks

8 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you so much for taking the time to leave a review.

We are so pleased to hear of your experience with Az and so glad he was able to find a resolution for you.

Please do not hesitate to reach out to us again if you require any further support.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Abdul was so helpful and polite

Abdul was so helpful and polite . He sorted everything for me and without fuss

8 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hello,

Thank you for taking the time to leave a review.

We are so pleased to hear of your experience with Abdul and so glad he was able to find resolution for you.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Fair and friendly agent

Fair and friendly agent. Very understanding and we reached a solution quickly.

8 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi George,

Thank you so much for your review.

We are so pleased to hear of your experience with Aimee and so glad she was able to help & find resolution.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Today I was helped by Ian (I hope I got…

Today I was helped by Ian (I hope I got his name right) what a lovely human. Thank you for everything amazing customer service and empathy

8 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Linda,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Ian and so pleased to hear he provided the right help & support for you.

We strive for a high level of customer service and are so glad to hear that this was provided.

Kindest Regards,
Moriarty Law

Rated 5 out of 5 stars

Today I was greeted by Chris on the…

Today I was greeted by Chris on the phone.I had explained about my difficulty paying the debt I had let get so far and what I could do to about it. I had stressed out so much about this phone call but Chris helped it feel like an absolute breath of fresh air from start to finish. I now have a further 60 days and so much less stress. Thank you for the help it is greatly appreciated.

8 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Kane,

Thank you so much for taking the time to leave a review.

We are so grateful to learn of your experience with Chris and happy to hear you were provided the right help & support.

Kindest Regards,
Moriarty Law

Rated 2 out of 5 stars

Zero Empathy

Called them to inform them that my partner passed away in Feb, as they kept chasing. The agent couldn't have been any less empathetic on the phone. Sorted my query but a bit of personality or a thank you wouldn't have gone a miss, considering it's not my debt or problem to have to sort in the first place!

7 May 2026
Unprompted review
Moriarty Law logo

Reply from Moriarty Law

Hi Laura,

Thank you for taking the time to leave a review.

We are sorry to hear we haven’t been able to meet your expectations.

If you could respond with the reference number, we would really like to conduct our own investigations and listen to the call.

Please be assured it is never our intention to cause any upset; We value your feedback and are committed to continually improving our level of service.

Kindest Regards,
Moriarty Law

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