Amazing Customer Services. Support team always available and with 100 percent knowledge in hand. Prompt response, be it any information or query. Too good. As far as my experience is concerned, I... See more
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Review summary
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Reviews shaping this summary
This company is very legit. I have been working with them for about 4 years and until now, they never failed me. They offer good opportunity to freelancers all over the world. I recommend them.
Motaword is always prompt in getting a translation back to me and for an affordable price. Any time I have a question or there is a need for a change, they respond quickly and thoroughly. It is a plea... See more
Company replied
This service is absolutely top notch. I was hesitant at first but the online messenger assured everything would work out. My project was to translate cursive Spanish to English. 100% satisfied. I'... See more
Company replied
Company details
Written by the company
MotaWord is the world’s fastest, lowest cost, cloud-based, collaborative business translation platform.
Contact info
United States
- 6464701801
- info@motaword.com
- www.motaword.com
4.7
Excellent
165 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
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Worst service ever!!!
Bought their service to evaluate my degree and they did a very terrible job. I called customer support, a guy answered with a thick Turkish accent was very rude and mean wasn’t helpful at all. He told me to basically just pay again for another service. I don’t recommend this at all. Lost $200 and wasted my time. Called my bank and disputed the payment and got my money back haha!
1 September 2025
Unprompted review
Reply from Motaword
Thank you for taking the time to share your experience, and I’m truly sorry to hear how frustrating this was for you. That is never the kind of interaction we want our customers to have.
I’d like to clarify that while our team did complete the evaluation, the decline was unfortunately due to vendor restrictions from your school, not the quality of the work itself. I can completely understand how disappointing it must have been.
We truly value your feedback and hope that, under better circumstances, we’ll have the opportunity to serve you again and provide a smoother experience.
Quick and accurate translations
2 September 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
Fast and very reasonable
Fast, accurate, reasonable translation- so easy!
29 August 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
This service is absolutely top notch
This service is absolutely top notch. I was hesitant at first but the online messenger assured everything would work out. My project was to translate cursive Spanish to English. 100% satisfied. I've already used them for a second document and nailed it again.
26 August 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
Straightforward service as promised!
We submitted a document that needed translation for legal purposes. The process was simple. The onboarding portal was straightforward, and the project was completed correctly and within 24 hours as promised!
25 August 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
Excellent service
Excellent service, always on time and very reliable.
22 August 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
Easy to use and quick turn around.
Easy to use and quick turn around.
20 August 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
Quality Translation of Foreign Language Document
This translation was needed in order to obtain a new driver's license. It was so simple. Upload a picture and get an immediate quote. I had the translated document back so quickly. It was perfect. I am 80 years old but this was so easy.
15 August 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
Motaword - Prompt, Affordable and Responsive
Motaword is always prompt in getting a translation back to me and for an affordable price. Any time I have a question or there is a need for a change, they respond quickly and thoroughly. It is a pleasure using the services of Motaword and makes my life so much easier having them in my corner.
7 August 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
EXCELLENT work product and customer service!
Motaword has consistently gone out of their way to DELIVER each project that we have ordered through them (and we are up to 37 now) not only ON TIME, but EXACTLY as needed. I cannot highly recommend their services enough! We have, as a firm, moved over all of our translation work to them, and they are an invaluable part of our Immigration Practice Group's work product.
7 August 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
We use Motaword regularly
We use Motaword regularly to translate client documents for our immigration law firm, and they always deliver quickly and at a good price! If you ever need customer service, they are very responsive. Definitely recommend Motaword!
12 June 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
Great job
I had my diploma translated by Juguo Zhang and received it back in less than 12 hours. The translation was professionally done and even officially notarized. On top of that, the pricing was very reasonable. I’ll definitely use their service again in the future.
4 June 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
Great job! You have completed the task successfully. Your performance was excellent and you demonstrated strong skills and dedication. Keep up the good work!
Great job family!! You have completed the task successfully. Your performance was excellent and you demonstrated strong skills, research and dedication. Keep up the good work! I was only surprised how did you guys known everything about my education journey. Just kidding, that makes you a professional researcher and I am glad that I met the right institution.
30 May 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
The whole procedure was fast and…
The whole procedure was fast and accurate. Also the price I would say compared to others was not expensive. In total I was really satisfied with the service.
28 May 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
Offizielle tranlate
Good price, quickly and no way to outside or watch an translater .To do must waiting not for a long time at the paperwork.
12 May 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
Omer and his team were incredible
Omer and his team were incredible! I needed my documents with urgency and they accommodated me and were amazing with answering my questions. 10/10 guest service! Trust them completely.
12 May 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
Birth certificate translation
I requested a Birth certificate translation and I received it in lest than 8 hrs.
9 May 2025
Unprompted review
Reply from Motaword
Thank you so much for taking the time to share your experience with us! We truly appreciate your kind words and are thrilled to hear that you had a great experience.
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