Amazing Customer Services. Support team always available and with 100 percent knowledge in hand. Prompt response, be it any information or query. Too good. As far as my experience is concerned, I... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
MotaWord is the world’s fastest, lowest cost, cloud-based, collaborative business translation platform.
Contact info
United States
- 6464701801
- info@motaword.com
- www.motaword.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 66% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Motaword
We use Motaword to translate documents…
We use Motaword to translate documents in our legal cases. The translations are very competent and VERY fast. Recently, I requested that a translation be expedited, and it was done and done well at no extra charge.

Reply from Motaword
I'm happy to share my experience
I'm happy to share my experience — working with MotaWord has been excellent. The team is consistently professional, responsive, and efficient, and I truly value the quality and accuracy of your work. It's clear that customer satisfaction is a priority for you.

Reply from Motaword
"Lightning-Fast Translations with Unmatched Support – MotaWord Delivers Every Time!"
I’ve worked with many translation services over the years, but MotaWord stands out as the best by far. No matter how big or dense your project is, their turnaround times are incredibly fast and reliable. The platform is also super easy to navigate, making the entire process smooth and stress-free—even for complex, multilingual assignments.
What really impressed me is their outstanding support team. On the rare occasion that a small mistake appears, someone like Hoang Phuong Thuy will personally spend hours correcting it, ensuring everything is perfect. Even better, they’ll send you an updated version via email within minutes—talk about dedication!
If you're looking for a dependable, efficient, and user-friendly translation service, I highly recommend MotaWord.

Reply from Motaword
customer service was really quick
customer service was really quick. I got my documents in 2 days.

Reply from Motaword
I wasn’t expecting such fast
I wasn’t expecting such fast, professional, and warm service. The translations were exactly what I needed, perfect in both grammar and meaning. It’s clear that they truly care about their work and put a lot of effort into it. I’ll definitely be returning for any future translation needs. Highly recommend with full confidence, thank you guys for everything!

Reply from Motaword
Was very easy to accomplish with the…
Was very easy to accomplish with the help of the chat they were, helpful, timely and efficient with the final document. Would use again if needed.

Reply from Motaword
Amazing service from Mark
Amazing service from Mark. I would highly recommend.

Reply from Motaword
Incredibly fast service
Incredibly fast service. Delivered in only 5 hours. No issues whatsoever.

Reply from Motaword
Great price and service
We found MotaWord while looking for affordable, quality Academic Credential Evaluation services. So far, we have completed six projects with MotaWord, and our experience has been great. They have one of the best prices in the market and excellent customer service. Their customer service team always responded within minutes, and any adjustments or amendments we needed were made almost instantaneously.

Reply from Motaword
Easy and fast service
Easy and fast service. helpful support. Evren did great job.

Reply from Motaword
The timelines and support is awesome!
It's a great company of professionals who care about customers. They are in touch 24/7. My documents were ready the next day, and in a couple of hours, they had completed all the edits I asked them to make. It was a truly amazing experience!

Reply from Motaword
Speed and precision
We validated other websites and we really liked the speed and, above all, that it is easy to use. Thank you Motaword for being very honest with everything related to translations, they are sensational!!!

Reply from Motaword
Within 24 hours my translation was…
Within 24 hours my translation was done. Awesome service.

Reply from Motaword
awesome customer service and responsible translation
I ordered a few times translation service here. The customer service team respond all my question so quickly and helps me a lot. Also, the translation is also accurate and timely. when I google translation service, it pops up so many different companies just like spam, I tried one company and no one reply my question. But Motaward saved me!

Reply from Motaword
Awful translation
I submitted a legal document to be translated.
$200 later and the document is translated incorrectly! The information wasn't even close, google translate did a better job!
Thankfully, I read both languages and was able to catch the errors and make the corrections. I reached out to the company. They wanted me to provide them where the errors were. AKA do their job for them. I will never recommend or use again.
No refund.

Reply from Motaword
I had an excellent experience with…
I had an excellent experience with Motaword. From the moment I contacted them, their professionalism and efficiency were evident. The team provided clear communication throughout the process, ensuring I understood every step involved in translating my documents. The translations were accurate and delivered promptly, meeting all the required certification standards. Their attention to detail and commitment to quality exceeded my expectations. I highly recommend MOTAWORD for anyone needing reliable and certified translation services!"

Reply from Motaword
Don’t think twice, go Motaword!
My experience with MotaWord was super amazing! They were very professional and fast on delivery the product. They made the whole process easy and straightforward. Their website gives you right on quotes which are super affordable and they have 24/7 customer support if you have a question. Top tier!
I am very satisfied with the services
I am very satisfied with the services. My project was promptly completed, and I received great customer support. My project was immigration related, and I had my document translated in less than 2 hours on a holiday. I appreciate it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







