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Moto-Electrical Reviews 

202
•
TrustScore 4.5 out of 5

4.7

Auto parts shop
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Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the super fast delivery, often receiving orders the very next day, and appreciate the well-packaged products. Many highlight the excellent, helpful service and the easy-to-navigate website for placing orders. Reviewers are highly satisfied with item quality, noting they are exactly as advertised and work perfectly, getting their vehicles running again. However, some customers noted product functionality issues, such as receiving a flat battery or a non-working key barrel, with others mentioning poor quality. A few also experienced delivery problems, including being charged for return postage due to company error, items reported delivered but not received, or unexpected customs fees.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently highlighting fast and prompt delivery,... See more

Product

Consumers find products to be positive, with many reviewers praising the quality and functionality of items... See more

Order

Reviewers highlight positive aspects of order, often praising the easy and simple ordering process, with many... See more

Service

Users describe positive interactions with service, consistently praising the company for its top-class and... See more

Quality

People report positive experiences with product quality, with many reviewers highlighting good quality parts... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy To Use Website. Ordered & Paid Immediately Without Issue. Dispatched Same Day & Delivered The Next Day. Perfect Item Application. Installed Without Any Issues This Company Know How To Oper... See more

Company replied

Rated 5 out of 5 stars

Fast delivery of the regulator/rectifier and it worked a treat. A proper professional company. Would recommend using this company. Thanks. Got my bike going again after a lot of other delivered produc... See more

Company replied

Rated 5 out of 5 stars

I was in need of a set brushes and a brush plate for my rare Honda. I called and spoke to David who was super helpful over the phone. Once I had found the OEM part number they quickly matched the... See more

Company replied

Rated 5 out of 5 stars

From the Initial Telephone Conversation to placing the order for a LRU and the Prompt Delivery one day later by the Royal Mail this Team operated Superbly. If you wish I will do a Like on Facebook an... See more

Company replied

Company details

  1. #47 of 96 best companies in Auto parts shop

Written by the company

Moto-Electrical are the leading supplier of Electrical Engine components in the UK and Europe. Whilst bringing you brands like CRC, RMstator & Arrowhead at affordable prices. Offering Trade accounts and Discounted bulk buys.

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(202)

82 reviews in the last 12 months

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Rated 5 out of 5 stars

First rate product and service

First rate product, a range of choices and suggestions to replace a poor OEM part and rapid delivery. The replacement was actually cheaper than the OEM option. Been using these people for over 8 years

4 April 2024
Rated 5 out of 5 stars

Chloe was amazing!

Spoke with Chloe for advice. She was really helpful and extremely knowledgable. Helped me choose the right part for my old mower starter which I ordered and it arrived in one day! Fitted and working perfectly. Has given my old Honda a new lease of life thank you

19 March 2024
Unprompted review
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Reply from Moto-Electrical

Hi, Thank you for those kind words Peter! Glad to hear its up and running. Chloe

Rated 5 out of 5 stars

Had continuous starting problems with…

Had continuous starting problems with my Mx bike found an ignition stator coil for my 1989 RM took a bit of time changing part on stator screw seized needed drilling and tapping but once all refitted bike starts every time hopefully it will last as long as the last one did

3 March 2024
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