Moto-Electrical Reviews 

202
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, with many items arriving the very next day after ordering. People frequently highlight the excellent product quality, noting that items are exactly as advertised and work perfectly. Reviewers also appreciate the easy-to-use website and the overall superb service provided, often expressing their intent to use the company again. However, some people mentioned issues with product functionality or quality, including receiving a completely flat battery or a non-working key barrel, and generally finding some product quality to be poor.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Product

People report positive experiences with product, often highlighting its perfect application and... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency. Many reviewers... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as top-class and super... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the good quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy To Use Website. Ordered & Paid Immediately Without Issue. Dispatched Same Day & Delivered The Next Day. Perfect Item Application. Installed Without Any Issues This Company Know How To Oper... See more

Company replied

Rated 5 out of 5 stars

Fast delivery of the regulator/rectifier and it worked a treat. A proper professional company. Would recommend using this company. Thanks. Got my bike going again after a lot of other delivered produc... See more

Company replied

Rated 5 out of 5 stars

I was in need of a set brushes and a brush plate for my rare Honda. I called and spoke to David who was super helpful over the phone. Once I had found the OEM part number they quickly matched the... See more

Company replied

Rated 5 out of 5 stars

From the Initial Telephone Conversation to placing the order for a LRU and the Prompt Delivery one day later by the Royal Mail this Team operated Superbly. If you wish I will do a Like on Facebook an... See more

Company replied


Company details

  1. #48 of 96 best companies in Auto parts shop

Written by the company

Moto-Electrical are the leading supplier of Electrical Engine components in the UK and Europe. Whilst bringing you brands like CRC, RMstator & Arrowhead at affordable prices. Offering Trade accounts and Discounted bulk buys.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(202)

92 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They had what I needed in stock

They had what I needed in stock, ordered and shipped quick, arrived the next day, fitted and worked.

Perfect

11 May 2026
Moto-Electrical logo

Reply from Moto-Electrical

Hi Matt

Thanks for the 5 Stars! Glad we could help!

Rated 5 out of 5 stars

From the Initial Telephone Conversation…

From the Initial Telephone Conversation to placing the order for a LRU and the Prompt Delivery one day later by the Royal Mail this Team operated Superbly.
If you wish I will do a Like on Facebook and follow-up with a ‘Shout - Out’ plus photo of my Trusty Moto Guzzi V7 Classic Year 2008!

2 May 2026
Moto-Electrical logo

Reply from Moto-Electrical

Thanks for the 5 stars Chris it was a pleasure to help and get your Guzzi back on the road

Rated 5 out of 5 stars

Great service.

Delivery next day. No fuss easy purchase.

30 April 2026
Moto-Electrical logo

Reply from Moto-Electrical

Hi Elissa! Thanks for the stars it's always great when there's no fuss!

Rated 5 out of 5 stars

Great help and support.

Great help and support followed by really quick despatch and receipt. 100%++ overall.

30 April 2026
Moto-Electrical logo

Reply from Moto-Electrical

Hey John, That's what we like to hear! Glad we could help!

Rated 5 out of 5 stars

Quick and responsive

They stocked the part I needed at a sensible price, responded quickly to a query and despatched the item immediately.

13 April 2026
Moto-Electrical logo

Reply from Moto-Electrical

Thank you for the great review Clive!, Glad we could help!

Rated 5 out of 5 stars

Received the part next working day and…

Received the part next working day and staff were extremely helpful and phoned me to confirm my order before shipping! Absolutely brilliant and would use them again

13 April 2026
Moto-Electrical logo

Reply from Moto-Electrical

Thank you for the great review! Glad we could help

Rated 5 out of 5 stars

Super efficient service

Super efficient service. Good product, despatched within a couple of hours of placing the order, arrived next day.

7 April 2026
Moto-Electrical logo

Reply from Moto-Electrical

Thanks for the great review! Glad we could help!

Rated 5 out of 5 stars

Super service

I would definitely recommend purchasing from these guys. Their customer service are super supportive and quick to help. The product was exactly as advertised.
A real pleasure to but from.

31 March 2026
Moto-Electrical logo

Reply from Moto-Electrical

Hi Mandy Glad we got it sorted eventually for you!

Rated 5 out of 5 stars

All good

All good, and easy. Thanks

5 April 2026
Moto-Electrical logo

Reply from Moto-Electrical

Hi Carlos!

Thanks for the great Review, Glad it was easy for you!

Rated 5 out of 5 stars

Honda goldwing 2007 alternator

Honda goldwing 2007 alternator was received quickly and well packaged. Everything looks as it should be, time will tell if the alternator lives up to the excellent reputation of Moto Electrical.

2 April 2026
Moto-Electrical logo

Reply from Moto-Electrical

Thank you for the kind words! That's what we strive for

Rated 5 out of 5 stars

Very good company.

A good company to deal with. Prompt delivery.

3 March 2026
Moto-Electrical logo

Reply from Moto-Electrical

Hi John Thank you for your review glad we could help

Rated 5 out of 5 stars

Found the item I wanted by a Google…

Found the item I wanted by a Google search as had not purchased from this seller before.
The item I wanted was at a very good price I bought it about midday and it arrived the next morning.
So all in all a first class service great item at a great price and delivered in a flash..
Happy to recomend..

9 March 2026
Moto-Electrical logo

Reply from Moto-Electrical

Hey Andrew thank you for the 5 Stars Glad we could help!

Rated 5 out of 5 stars

Excellent Delivery Service

This was excellent service for what was a small order, received it very quickly!! I would definitely buy from them again...

27 February 2026
Moto-Electrical logo

Reply from Moto-Electrical

Thanks Phil! Glad we could help!

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