Moto-Electrical Reviews 

202
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the fast and efficient delivery service, with many items arriving the very next day after ordering. People frequently highlight the excellent product quality, noting that items are exactly as advertised and work perfectly. Reviewers also appreciate the easy-to-use website and the overall superb service provided, often expressing their intent to use the company again. However, some people mentioned issues with product functionality or quality, including receiving a completely flat battery or a non-working key barrel, and generally finding some product quality to be poor.

What people talk about most

Delivery service

Clients share positive opinions on delivery service, with many reviewers consistently praising the fast and... See more

Product

People report positive experiences with product, often highlighting its perfect application and... See more

Order

Consumers find the ordering process to be positive, highlighting its ease and efficiency. Many reviewers... See more

Service

Reviewers consistently express satisfaction with the service, highlighting it as top-class and super... See more

Quality

Customers consistently note positive experiences with quality, with many reviewers praising the good quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Easy To Use Website. Ordered & Paid Immediately Without Issue. Dispatched Same Day & Delivered The Next Day. Perfect Item Application. Installed Without Any Issues This Company Know How To Oper... See more

Company replied

Rated 5 out of 5 stars

Fast delivery of the regulator/rectifier and it worked a treat. A proper professional company. Would recommend using this company. Thanks. Got my bike going again after a lot of other delivered produc... See more

Company replied

Rated 5 out of 5 stars

I was in need of a set brushes and a brush plate for my rare Honda. I called and spoke to David who was super helpful over the phone. Once I had found the OEM part number they quickly matched the... See more

Company replied

Rated 5 out of 5 stars

From the Initial Telephone Conversation to placing the order for a LRU and the Prompt Delivery one day later by the Royal Mail this Team operated Superbly. If you wish I will do a Like on Facebook an... See more

Company replied


Company details

  1. #48 of 96 best companies in Auto parts shop

Written by the company

Moto-Electrical are the leading supplier of Electrical Engine components in the UK and Europe. Whilst bringing you brands like CRC, RMstator & Arrowhead at affordable prices. Offering Trade accounts and Discounted bulk buys.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

202 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 50% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(202)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Several phone calls to establish I was ordering the correct part were dealt with very efficiently and with a sense of humour. Will not hesitate buying from these guys in the future.

18 February 2026
Moto-Electrical logo

Reply from Moto-Electrical

Hi Trevor thanks for the kind words, Glad we could get everything sorted for you! can't beat a good laugh every now and then!

Rated 5 out of 5 stars

Super fast delivery , excellent service

Super fast delivery , really well packaged , the stator was the perfect fit and my 1998 GSXR now works perfectly, great company to deal with , thank you

13 January 2026
Moto-Electrical logo

Reply from Moto-Electrical

Hey Sean, Great to hear it is all working well! Thanks for the great review!

Rated 5 out of 5 stars

Quick and easy transaction

Quick and easy transaction parts arrived on time and in good condition.
Will use again in the future.

12 January 2026
Moto-Electrical logo

Reply from Moto-Electrical

Hey Alan! Thank you for your Review Glad we could help get things sorted for you

Rated 5 out of 5 stars

Great Service

Ordered a starter drive Wednesday afternoon and it arrived with me the following morning. Great service thank you.

22 January 2026
Unprompted review
Moto-Electrical logo

Reply from Moto-Electrical

Hey there Thank you for the great review! Glad we could help get things sorted for you!

Rated 5 out of 5 stars

Great product

Great product. Excactley the same as mine.
Great communication and fast delivery.

12 January 2026
Moto-Electrical logo

Reply from Moto-Electrical

Thanks for the review that's exactly what we aim for!

Rated 1 out of 5 stars

The key barrel did not work

The key barrel did not work. Can I return it.

9 January 2026
Moto-Electrical logo

Reply from Moto-Electrical

Hello Roger I am sorry to hear that the barrel did not work

If you wish to return the item please make Contact with us via Email at sales@motoelectrical.co.uk with your order number and we will get this resolved for you

If you wish to call us to speak to someone please call on 01953 603 420

Rated 5 out of 5 stars

Can not fault this company

Can not fault this company. Good value and prompt delivery

6 January 2026
Moto-Electrical logo

Reply from Moto-Electrical

Hello! Thank you for your kind words, This is what we strive for!

Rated 5 out of 5 stars

Great service and quick delivery.

Stocked the exact part I needed with next day delivery, amazing service.

22 December 2025
Moto-Electrical logo

Reply from Moto-Electrical

Hey Warren!

Thanks for the great review glad we could help! Hope you had a lovely Christmas and New Year

Rated 5 out of 5 stars

Great Service

Arrived within a couple of days of ordering. Site was easy to navigate and all communications were good.

12 December 2025
Moto-Electrical logo

Reply from Moto-Electrical

Hey Tasha! Thank you for the Review, Glad we could help hope you have a lovely Christmas and a happy New year!

Rated 5 out of 5 stars

Highly Recommended

Shopped with Moto-Electrical several times and they have always delivered.

28 November 2025
Moto-Electrical logo

Reply from Moto-Electrical

Hi Paul Many thanks for your kind words, Glad we could get things sorted for you!

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