Activate Collision Solutions  Reviews 

761
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Evaluating 44 reviews, reviewers overwhelmingly had a great experience with this company, consistently highlighting the exceptional level of service. Customers frequently praise the friendly staff and the outstanding quality of the vehicle repair work provided. People note that cars are returned looking brand new, while the entire process is handled smoothly and efficiently from start to finish. Some reviewers were not happy with communication issues, noting difficulties getting through, unhelpful responses, and unexpected delays during the repair process. A few customers also reported poor repair finishes, loose parts, and recurring mechanical problems after finally picking up their vehicles from the garage.

What people talk about most

Service

Reviewers mention positive feedback about service, noting that staff members are helpful, professional, and... See more

Staff

Customers had positive experiences with staff, frequently noting that the team was very helpful and... See more

Quality

Clients share positive opinions on quality, noting that vehicles are returned in excellent condition with... See more

Product

Reviewers highlight ambiguous aspects of product quality, as experiences vary significantly. While some... See more

Customer service

Consumers find customer service to be exceptionally positive, with reviewers praising the helpful staff who... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was such a pleasant experience.I am quite impressed at the quality of work as my car looks like brand new. I appreciate the concern of both the insurance company and the excellent work of the Car... See more

Company replied

Rated 5 out of 5 stars

It was great experience with this company. All damages was repeated very quick and in high quality. My company lables was even copied and replaced. I can't find any difference in colour. Just... See more

Company replied

Rated 5 out of 5 stars

I had my VAUXHALL repaired by Steer Dorchester Prestige. The repairs were completed on time, and my car was delivered to my home address in immaculate condition — it looked like brand new! The staff w... See more

Company replied

Rated 5 out of 5 stars

From the moment I dropped the car off to getting the car back with the aid of the lovely Geoffrey, the service Steer Prestige delivered was nothing but exemplary. Callum kept me updated of the pr... See more

Company replied


Company details

  1. Vehicle Repair

Written by the company

Motor Repair Network works on behalf of insurers to manage the repair process when a vehicle has been damaged in an accident or collision on the road.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

761 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.4

All reviews

(761)

43 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

They always updated me throughout the…

They always updated me throughout the repair process, the repair was carried out at a very high standard.

27 January 2025
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Neville,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

Clear communication

Clear communication. Polite and friendly staff

22 January 2025
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

Rated 5 out of 5 stars

Very smooth process and I was kept…

Very smooth process and I was kept informed from the transportation and every step of the way. Open communication from start to finish and nice to speak to staff invited in repairing vehicle for reassurance. Express Bodyworks Blakenhall provided excellent service all round.

22 January 2025
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon James,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Rated 5 out of 5 stars

Great service

Great communication. Promote service. Always updated on progress

23 January 2025
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

Very proficient and very professional…

Very proficient and very professional service. Highly recommend them!

21 January 2025
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Ken,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

Rated 5 out of 5 stars

Brilliant

Car looks and feels Brand new :)

18 January 2025
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Vishal,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 4 out of 5 stars

Work was done at home

Work was done at home. They promised a lifetime guarantee

14 January 2025
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

Rated 5 out of 5 stars

Excellent Customer Service

Excellent Customer Service
Timely updates
Work done was to high standard

13 January 2025
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

First rate job

Took less than a week from first seeing what needed to be done to the completed job. First rate job on repairing the damage to my paint work. The customer care was outstanding, delivering the replacement car to my place of work rather than home address and then returning my care in 3 days.

10 January 2025
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Iain,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Rated 5 out of 5 stars

Seamless and Stress free.

Kept me well informed throughout with updates, the process was easy and stress free.

9 January 2025
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Joshua,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

Rated 5 out of 5 stars

Fast service and great communication Witham branch

Had my car repaired (paint work and parts replacement) using insurance and I am very pleased with the outcome. The repairs took 2 weeks and I used the branch in Witham. The paintwork looks great and I hope that the less visible repairs are as good as well (cannot say yet as early days). The team kept me informed about the progress and some minor hiccups have been sorted. I am happy with the service received, thank you!

4 January 2025
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Rated 5 out of 5 stars

Very good job done looks lovely

Very good job done looks lovely

8 January 2025
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Sandy,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

Exceptional

Very friendly, helpful, knowledgeable and kept me up to date all throughout the process.

I felt reassured and I trust them to complete the work to the highest standard

Would highly recommend

7 January 2025
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Richard,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Rated 5 out of 5 stars

Quick efficient and not hassle with…

Quick efficient and not hassle with collecting or drop off x x x

19 December 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Paul,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

Rated 5 out of 5 stars

My blue car

Kept me updated on the repair, easy to get hold of, polite and helpful. The gentleman that brought it back returned it washed and cleaned inside and out. Which was an amazing surprise and gratefully received.

19 December 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Nicola,

We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.

Rated 5 out of 5 stars

Good comucation and excellent service…

Good comucation and excellent service and quality work

20 December 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Darren,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

I’m more than satisfied with the…

I’m more than satisfied with the service I received. Quick and efficient first class.

18 December 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Michelle,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

Googd experience all round

Good experience all round, could not fault anything, pleased with all

12 December 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Steve,

We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.

Rated 5 out of 5 stars

Friendly local service with experienced…

Friendly local service with experienced mechanics and services

12 December 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon Leslie,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

Rated 5 out of 5 stars

They sot you out

They sort you out

29 November 2024
Unprompted review
Activate Collision Solutions  logo

Reply from Activate Collision Solutions

Good Afternoon,

Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.

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