It was such a pleasant experience.I am quite impressed at the quality of work as my car looks like brand new. I appreciate the concern of both the insurance company and the excellent work of the Car... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
It was great experience with this company. All damages was repeated very quick and in high quality. My company lables was even copied and replaced. I can't find any difference in colour. Just... See more
Company replied
I had my VAUXHALL repaired by Steer Dorchester Prestige. The repairs were completed on time, and my car was delivered to my home address in immaculate condition — it looked like brand new! The staff w... See more
Company replied
From the moment I dropped the car off to getting the car back with the aid of the lovely Geoffrey, the service Steer Prestige delivered was nothing but exemplary. Callum kept me updated of the pr... See more
Company replied
Company details
Written by the company
Motor Repair Network works on behalf of insurers to manage the repair process when a vehicle has been damaged in an accident or collision on the road.
Contact info
Dean Clough, HX3 5AX, Halifax, United Kingdom
- 0330 058 6931
- insurance@motorrepairnetwork.com
- www.motorrepairnetwork.com
4.4
Excellent
761 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
High quality service
Planning, execution,convince and delivery. For a very busy person like me, everything was planned around me which is great
21 November 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon Kazeem,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Reply from Activate Collision Solutions
Good Afternoon Sam,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Fast response
Fast response, swift into action quickly and a stressfree process……my vehicle was fixed in no time and returned to me
11 November 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon Abimbade,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
A Very Satisfied Customer.
Avid were quick to contact me and flexible as to when to pick the car up. The staff kept us informed about the progress of the repair and were unfailingly polite and helpful when I rang to arrange the car’s return. The quality of the repair is excellent and it had been valeted before return. They provide a lifetime guarantee. Very good process from beginning to end.
21 November 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon Peter,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Liam Mercedes repair
Liam was prompt, professional and friendly. He done an excellent repair and I am very happy with the work.
19 November 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon Wendy,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Reply from Activate Collision Solutions
Good Afternoon John,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Couldn’t ask for a better job
I’ll see a really good at what I’ve done. I finished my van very professionally had no problems. Had to take it back after two days just to get the bleed again but I don’t think that’s nothing to do with them. It’s just what happens, I guess. I would definitely recommend IRC they are good at what they do
7 November 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon Jerry,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Courtesy of staff
Courtesy of staff. I got impression that I was the only person who mattered to them. The work carried out was very professional. I would recommend them
10 November 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon Iain,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Reply from Activate Collision Solutions
Good Afternoon Helen,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
The repair centre as been unbeatable in…
The repair centre as been unbeatable in there work the final results are out of this would the most disappointing thing about the hole thing is the time it took to get the job done the repair centre had the car for over 15 months due to no fault of there own and the trouble we had before the repair centre got the car there repair centre kept us updated though out they are fantastic
7 November 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon Tracy,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Reply from Activate Collision Solutions
Good Afternoon Anjana,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
The repair was done very professionally…
The repair was done very professionally and by the estimated date. Overall, a very good experience.
1 November 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon Roeshdien,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Many thanks for sorting my car out to…
Many thanks for sorting my car out to an exceptional finish.
24 October 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon Corey,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Kept me notified all through the process
Kept me notified all through the process
23 October 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon David,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Excellent in every way
Excellent in every way
Fast service
Car looks like new
Friendly staff. Wonderful experience 😊
22 October 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon Lynne,
We’re delighted to hear that our repairer did such a great job for you. Thank you very much for your review.
Crash repair
5 star fantastic staff excellent job would recommend. Couldn't be more pleased
15 October 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon Sandie,
Thanks for sharing your feedback. We love to hear about the great job our team members are doing and will pass on your comments to the relevant team.
The best company soo far in north west…
The best company soo far in north west Manchester I mean it the guys done absolutely fantastic job everything is spot on im soo happy honestly. Guys don't hesitate it just go forward ring them up .
21 October 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon Ash,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Excellent customer service
Excellent customer service. Kept me updated at all times. Very professional.
Completed the work within agreed time frame.
4 October 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon Stephen,
We’re incredibly proud of the service our team deliver, and reviews like this really are the icing on the cake. Thank you very much for sharing your feedback – we really appreciate it.
Very happy with the experience I have…
Very happy with the experience I have had with this whole process. Communication, involvement with every part which was being done.
11 October 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon Jamie-lee,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
Picked my car up from home
Picked my car up from home, left me with a replacement vehicle which meant I could continue with my work. This was very convenient
My only complaint would be the amount of time and number of times I had to repeat information on the accident.
I much prefer speaking to a person rather than using an app
11 October 2024
Unprompted review
Reply from Activate Collision Solutions
Good Afternoon Amanda,
Thank you very much for your review. We’re delighted to hear that you’re happy with the quality of your repair and very much appreciate your feedback.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.