Mountain Goat Tours Reviews 92

TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 61 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their extensive knowledge, friendly demeanor, and excellent driving skills, making tours enjoyable and safe. Many people highlight the well-planned itineraries, which offer a comprehensive overview of beautiful locations like the Lake District and Yorkshire Dales, often including unique spots inaccessible by larger vehicles. Reviewers frequently mention the engaging commentary and the ability of guides to adapt routes due to unforeseen circumstances, ensuring a smooth and memorable holiday experience. However, some customers occasionally noted that guides could be overly talkative or repetitive, and a few found the bus stop difficult to locate.

What people talk about most

Staff

Users describe positive interactions with staff, frequently highlighting their knowledge, professionalism,... See more

Location

People report positive experiences with location, highlighting the beauty and grandeur of the Lake District,... See more

Service

Reviewers mention positive feedback about service, highlighting the wonderful and excellent tours that were... See more

Holidays

Customers had positive experiences with holidays, with many reviewers reporting a good time and brilliant... See more

User experience

Reviewers highlight positive aspects of user experience, with many describing it as fantastic and even... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We did the mountain passes tour which included muncaster castle and the infamous hardknott and wrynose passes. Tony the driver was extremely informative and friendly. We went to the Falconry and Owl s... See more

Rated 5 out of 5 stars

Fantastic tours experience! We did the North York Moors Tour on one day, and the All Creatures Great and Small Tour the next, both with Trevor. Absolutely enjoyed the commentary and views, and it was... See more

Company replied

Rated 5 out of 5 stars

We went from Manchester to North Wales! The tour was very well organised, I appreciated the fact the tour gave very clear instructions on the departure point. Our guide, Mark, was very knowledgeable,... See more

Rated 5 out of 5 stars

My husband and I had a brilliant time on the All Creatures Great and Small tour. Mark our tour guide was brilliant, he is so knowledable about Yorkshire and we saw places we had never seen before. The... See more

Company replied


Company details

  1. Sightseeing Tour Agency
  2. Minibus taxi service
  3. Tour Agent
  4. Tour operator
  5. Travel agent

Written by the company

Established in 1972, Mountain Goat is a multi-award-winning tour company with over 50 years' experience showing visitors the best of the UK. Our friendly, knowledgeable driver-guides lead small group tours in luxury vehicles, offering scenic routes, authentic experiences, and genuine insight into local culture and history, while sharing stories along the way. We connect travellers with the beauty and heritage of some of the UK's most breath-taking and unforgettable places. With our small group tours, we encourage visitors to go beyond the picture-postcard places and connect travellers with the real destination - the hidden spots, local knowledge and the lesser-known stories.


Contact info

4.8

Excellent

TrustScore 5 out of 5

92 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent tour and covered a lot in one…

Excellent tour and covered a lot in one day with plenty of stops

16 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Angela, thank you for your 5* review. It's great to hear you had an excellent tour with us & enjoyed the stops on route. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Well worth the time & money!

Sites visited were great. Bus was clean & nice. Ben A. was GREAT! Very Knowledgeable & friendly.

17 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Cindy, thanks for your 5* review! I'm delighted to hear you had an enjoyable day with our driver-guide Ben. We hope to see you again soon. Best wishes, Mountain Goat

Rated 5 out of 5 stars

Excellent tour

Excellent tour, very good value for money too. Ben A was a great driver and tour guide, very informative, funny and took good care of us all. Would highly recommend if you only have a day/a short time to explore the Yorkshire Dales. Bolton Castle was the highlight for me in a day of multiple highlights!

16 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Zoe,

Thank you so much for your lovely review! We’re delighted to hear you had an excellent day exploring the Yorkshire Dales with us. Ben will be thrilled to know you enjoyed his informative and entertaining guiding style, and that he helped make the experience so memorable.

It’s great to hear Bolton Castle was such a highlight — it really is a special place among so many beautiful stops on the tour. Thank you again for your recommendation, and we hope to welcome you back for another tour in the future!

Rated 5 out of 5 stars

Ben A was super

Ben A was super! Had a good time. I suggest you dump the creamery and set up a lunch at a local pub instead.

16 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Kay,

Thank you for your feedback! We’re so pleased to hear you had a good time and that Ben helped make the day enjoyable. We’ll be sure to pass your kind comments on to him.

We also appreciate your suggestion regarding the creamery stop and lunch options. Guest feedback is incredibly valuable to us, and we’ll certainly take your comments into consideration as we continue to review and improve the tour experience. Thanks again for travelling with us!

Rated 5 out of 5 stars

Lovely 10 lakes excursion getting off…

Lovely 10 lakes excursion getting off the usual routes. Stevie our driver brought the place to life with both the history and his own experience from being brought up in the lakes

15 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Moray,

Thank you for your lovely review! We’re delighted to hear you enjoyed exploring the quieter routes and discovering the beauty of the Lakes away from the usual tourist spots.

Steve will be so pleased to hear your kind comments, his local knowledge and personal connection to the area really do help bring the landscape and history to life in a special way. We’re so glad you had such an enjoyable excursion and hope to welcome you back again in the future!

Rated 5 out of 5 stars

Fabulous tour

John is a fabulous guide! His commentary is helpful and entertaining. We enjoyed the day and the tour. We highly recommend John and Mountain Goat Tours!

15 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your wonderful review! We’re thrilled to hear you had such an enjoyable day on tour with John. His entertaining storytelling and informative commentary really do make the experience memorable, and we’ll be sure to pass along your lovely feedback to him.

We truly appreciate your recommendation of both John and Mountain Goat Tours, and we hope to welcome you back for another tour soon!

Rated 5 out of 5 stars

Tour was fantastic!

We had a wonderful day with Tony seeing the amazing scenery of the Lake District, crossing mountain passes and visiting Muncaster Castle.
Tony provided just the right amount of commentary to make the journey interesting and we were glad to leave all the challenging driving to him.

This tour will definitely be a highlight of our trip and Mountain Goat Tours made everything run smoothly. Would definitely recommend them.

15 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Karen,

Thank you for your fantastic review! We’re so pleased to hear that your day with Tony was such a memorable part of your trip. The Lake District scenery, mountain passes, and Muncaster Castle really do make for a special experience, and it’s wonderful to know you enjoyed every part of it.

Tony will be delighted to hear your kind comments about his guiding and commentary style, and we’re glad you could simply relax and enjoy the journey while he handled the roads!

Thank you as well for your recommendation and for choosing Mountain Goat Tours. We hope to see you again on another tour soon.

Rated 5 out of 5 stars

A great day in the Yorkshire Dales

We had an excellent tour guide in Graham. His depth of knowledge about the history and landscape of the Yorkshire Dales was readily apparent. Despite some unanticipated road closures, Graham was able to revise our itinerary and still provided a great day out. As he dropped us off, he quickly sketched out a tour of Hadrian’s Wall for us to do on our own.
The Yorkshire Dales themselves had spectacular scenery and sites, and we enjoyed meeting the other passengers on the tour with us.
Based on our experience, I would highly recommend Mountain Goat Tours Yorkshire Dales trip.

13 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Robert,

Thank you so much for your thoughtful review! We’re delighted to hear you had such a great day exploring the Yorkshire Dales with Graham. His passion for the history and landscapes of the area really shines through, and we’re so pleased you appreciated his knowledge and flexibility in adapting the itinerary around the unexpected road closures.

It’s wonderful to know that the scenery, sites, and even the company of your fellow passengers all helped make the day memorable. We also love hearing that Graham was able to help inspire the next stage of your travels with his Hadrian’s Wall recommendations!

Thank you again for your kind recommendation of Mountain Goat Tours — we truly appreciate it and hope to welcome you back again in the future.

Rated 5 out of 5 stars

Great tour of Yorkshire Dales and All Creatures Great and Small with Dave!

Our driver Dave was an incredible tour guide. His knowledge of Yorkshire Dales and the sites where the “All Creatures Great and Small” episodes were filmed was very helpful. Dave made it a most memorable and enjoyable day!

6 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your lovely review! We’re so pleased to hear you had such a memorable day exploring the Yorkshire Dales and the “All Creatures Great and Small” filming locations with Dave.

Dave will be delighted to know that his knowledge of the area and the series helped make the experience both enjoyable and informative. It’s always wonderful to hear when a tour leaves such a lasting impression. Thank you again for travelling with Mountain Goat Tours, and we hope to welcome you back soon.

Rated 5 out of 5 stars

Our tour guide John was great

Our tour guide John was great. We had an amazing time on the tour. So happy we went on this tour. Highly recommended.

11 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you so much for your kind review, Scott! We’re thrilled to hear you had an amazing time on the tour with John. He’ll be very pleased to know his guiding helped make the experience so enjoyable for you.

We truly appreciate your recommendation and are so glad you chose to tour with Mountain Goat Tours. We hope to welcome you back again in the future for another memorable day out!

Rated 5 out of 5 stars

Had a lovely day in Yorkshire Dales…

Had a lovely day in Yorkshire Dales with Mountain Goat Tours. John was the guide-driver and made the experience wonderful. He was very knowledgeable, kind and attentive. Even though it was a long day, it went very quickly. Will definitely book another tour.

4 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your lovely review, Veronica. It's great to hear you had such an enjoyable day exploring the Yorkshire Dales with us.

John will be delighted to know that his knowledge, kindness, and attentiveness helped make your experience so special. It’s always wonderful to hear that even a full day tour felt relaxed and enjoyable from start to finish.

We truly appreciate your kind words and are especially pleased to hear that you’d like to book another tour with us. We look forward to welcoming you back in the future.

Rated 5 out of 5 stars

Our 10 lakes tour was brilliant

Our 10 lakes tour was brilliant. Our driver Derek was amazing, he was so knowledgeable and kept us all entertained, he had a great sense of humour. We would definitely use mountain goat tours again.

7 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Noleen, Thank you for taking the time to share your experience with us. We’re so happy to hear you enjoyed our Ten Lakes Spectacular tour and that Derek helped make the day such a memorable one. His mix of local knowledge and humour certainly makes for a fun journey through the Lakes!

It means a lot to hear that you’d travel with Mountain Goat Tours again, and we’ll be sure to pass your lovely comments on to Derek. We hope to see you again for another tour before too long!

Rated 5 out of 5 stars

Fabulous tour

Fabulous tour! Such a lovely bunch of people to share the day with. Dave has such a wealth of knowledge and is an absolute credit to Mountain Goat, he made this tour without any question and despite the road closures was resolute in getting us to where we needed to be. Thanks Dave for a lovely day x

6 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Nic, Thank you so much for your lovely review. We’re delighted to hear you had such a fabulous day and enjoyed sharing the experience with your fellow travellers.

Dave will be so pleased to read your kind words. His knowledge, dedication, and calm approach — especially when dealing with unexpected road closures — really do make him a huge asset to the team. We’re thrilled he helped turn the day into such a memorable experience for you.

Thank you again for choosing Mountain Goat Tours, and we hope to welcome you back for another tour soon!

Rated 5 out of 5 stars

mountain passes brilliant

We did the mountain passes with our driver Andy
What can I say 10/10 from pick up to drop off Andy was full of great information and made the day brilliant
We wish we was staying in the Lake District longer as we would definitely have booked another trip with them
Also the food at the castle was lovely and the bird show is a must
Thanks for a great day Andy
Brett & Jo

4 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hey Brett & Jo,

We absolutely loved reading your review - thank you. It’s fantastic to hear that Andy made your Mountain Passes tour such a brilliant day from start to finish. He’ll be delighted to know his commentary and local knowledge helped make the experience a 10/10 for you both!

We’re also so pleased you enjoyed the castle visit, the food, and of course the bird show — it really is a highlight of the day.

It’s a shame you couldn’t stay longer, but we’d love to welcome you back to the Lake District again in the future.

Rated 5 out of 5 stars

John was knowledgeable and interesting

John was knowledgeable and interesting. The tour was well planned. I loved, among other things, the raptor birds at Bolton Castle.
I am amazed with his weather-control power…we had a beautiful day!

1 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your wonderful review! We’re so pleased to hear you enjoyed the tour and John’s knowledgeable and engaging commentary throughout the day.

The bird display at Bolton Castle is always a memorable experience, so it’s lovely to hear it was one of your highlights too! And we’ll definitely let John know that his “weather-control powers” didn’t go unnoticed — we’re very glad he managed to arrange such a beautiful day for your visit!

Thank you again for travelling with Mountain Goat Tours, and we hope to see you again on another tour in the future.

Rated 5 out of 5 stars

Absolutely worth it

The route itself was absolutely spectacular, but Tim truly made our day. Not only did he share so much knowledge about the area, but he also kept us laughing for almost 8 hours straight. We came home with huge smiles on our faces, and this is definitely a tour we won’t forget. Thank you, Tim!

3 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Marina,

Thank you so much for your lovely review. We’re thrilled to hear that you enjoyed the spectacular scenery, and even more delighted that Tim helped make the day so memorable for you.

A great mix of local knowledge, humour, and good company can really make a tour special, and it sounds like Tim delivered all three in style! Hearing that you went home smiling after eight hours of laughter is exactly what we hope for.

We’ll be sure to pass your kind words on to Tim — they’ll mean a lot to him.

Rated 5 out of 5 stars

We would highly recommend Mountain Goat…

We would highly recommend Mountain Goat tours. We have taken full day tours in the Lake District and Yorkshire Dalesand both were five star- superb: fabulous itineraries, marvellous drivers/ guides who shared their knowledge - generously and with humour and passion - for these stunningly beautiful parts of the UK. We have been travelling by train and bus and Mountain Goat tours made these, otherwise inaccessible, spots easily visited. Excellent value for money and truly perfect in every way. Highly recommended.

2 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Thank you for your incredibly kind review, Jill. It’s wonderful to hear that both your Lake District and Yorkshire Dales tours were such memorable experiences for you.

We’re especially pleased that our tours helped you reach and enjoy some of the more remote and beautiful places that can be difficult to access by public transport. Creating stress-free days filled with stunning scenery, fascinating stories, and plenty of laughter is exactly what we aim for, so your feedback truly means a great deal to us.

Your lovely comments about our driver-guides, itineraries, and value for money are hugely appreciated, and we’ll be sure to share them with the team. Thank you again for your recommendation, we’re delighted to have been part of your UK travels and hope to welcome you back for more tours in the future!

Rated 5 out of 5 stars

The experience was more than perfect

The experience was more than perfect. We went with Tim. He was very polite, knowledgeable, funny, cooperative, and purely a genuine person! The trip was filled with activities and information that we would’ve never got going on our own. I definitely recommend this. Specially with Tim!

2 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Abdelhadi,

Thank you so much for your fantastic review! We’re absolutely delighted to hear that your experience was “more than perfect” and that Tim helped make the day so special for you.

Tim will be thrilled to know his knowledge, humour, and genuine personality made such a positive impression. It’s wonderful to hear that the tour gave you experiences and insights you may not have discovered on your own — that’s exactly what we hope to provide for our guests.

Thank you again for choosing Mountain Goat Tours!

Rated 5 out of 5 stars

This is the second Mountain Goat tour…

This is the second Mountain Goat tour experience. We have been impressed with our tour guides, this time Tony.
He did an excellent job driving the narrow roads in the Lake District, while narrating the terrain, historical information and geological formations.
Greatly appreciated our many stops and vistas along the way.

1 May 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Melanie,

Thank you for travelling with us again and for sharing such a lovely review! It means a great deal to know that your second Mountain Goat experience lived up to expectations.

Tony will be so pleased to hear your kind comments. Navigating the narrow Lake District roads while sharing the area’s history, landscapes, and geology is no small task, and we’re delighted you enjoyed both the journey and the many scenic stops along the way.

We truly appreciate your continued support and hope we’ll have the pleasure of welcoming you on a third Mountain Goat soon.

Rated 5 out of 5 stars

Fantastic day out

My husband and I had a brilliant time on the All Creatures Great and Small tour. Mark our tour guide was brilliant, he is so knowledable about Yorkshire and we saw places we had never seen before. The caves where the butter was dropped into to keep it cold on its way across the moors to market was a surprise, the small hidden rock garden, cow houses never heard of them before and then the views on the moors were amazing. Mark was able take us on alternative routes due to the roads blocked in the area so our day was not spoilt following detour signs. We had a fun, entertaining and informative day out. Another great trip with Mountain Goat and it certainly won't be our last.

29 April 2026
Unprompted review
Mountain Goat Tours logo

Reply from Mountain Goat Tours

Hi Helen,

Thank you so much for your wonderful review! We’re delighted to hear that you and your husband had such a brilliant time on the All Creatures Great and Small tour with Mark.

It sounds like you discovered some truly fascinating hidden gems along the way. Mark’s knowledge and passion for Yorkshire really do help bring these places and stories to life, and we’re so pleased you enjoyed the mix of history, scenery, and local insight.

We’re also glad that, despite the road closures, Mark was able to adapt the route and keep the day running smoothly so you could continue enjoying the experience without disruption.

Thank you again for your lovely comments and for choosing Mountain Goat Tours once more.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look