Alberto has now sanded & varnished 4 rooms in our house over the space of a year, and all of them have come out brilliantly. He communicates well and stays late if needed to finish. When we di... See more
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Arben did a really good job removing the carpet and replacing it with the flooring. I was really impressed by his detailed explanation and his professional service. He did a good job and finished... See more
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We have just had our oak floorboards sanded by Nick. The results are quite staggering! We knew it would make the room look better but didn’t realise quite how transformative it would be! Nick was fr... See more
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Where do I begin? From start to finish Arben was exceptional. Our particular job start off small but ended up becoming quite complex. No issue was too small for Arben who was excellent at identifyin... See more
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Company details
- Floor sanding and polishing service
- Floor refinishing service
- Flooring contractor
- Wood floor installation service
- Wood floor refinishing service
Written by the company
Welcome to Mr Sander®, where exceptional craftsmanship meets unparalleled customer service. Our journey began over 30 years ago, and since then, we've transformed over 25,000 wooden floors into stunning pieces of art. We specialize in sanding, restoration, repair, and replacement of wooden floors, bringing life back to spaces both residential and commercial. What sets Mr Sander® apart is our dedication to quality and detail. Our team comprises highly skilled professionals who are passionate about wooden floors. We understand the value of preserving the natural beauty and integrity of wood, and we use state-of-the-art equipment and techniques to achieve flawless results. Our services are not just about aesthetics; they're about creating lasting impressions and adding value to your property. From iconic locations like Selfridges and Harrods to the cozy living room in your home, our expertise in wooden floor restoration is trusted and revered. At Mr Sander®, we believe in a customer-first approach. We offer complimentary consultations, providing personalized advice and solutions tailored to your specific needs. Our commitment to customer satisfaction is reflected in our hundreds of 5-star reviews and a growing base of loyal clients. Experience the Mr Sander® difference. Visit our website to see our work, read customer testimonials, and schedule your consultation today. Let us help you rediscover the beauty of your wooden floors.
Contact info
St Martins House 1 Lyric Square , W6 0NB, London , United Kingdom
- London: 020 7381 94088 Nationwide: 0800 955 8585
- office@mrsander.co.uk
- www.mrsander.co.uk
4.7
Excellent
400 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 57% of negative reviews
Typically replies within 48 hours
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See how their reviews and ratings are sourced, scored, and moderated.
Highly recommend
A friend recommended Mr Sander to me, and I’m so glad she did. Everyone I dealt with was friendly and professional. I contacted many companies to sand my floor and Mr Sander had the most competitive price and last minute availability. The quality of the work is brilliant, special thanks to Behny and his team for his advice and craftsmanship!
17 March 2026
Unprompted review
Reply from Mr Sander®
Georgina — thank you, this is such a lovely review.
It’s genuinely nice to hear a friend’s recommendation led to a great experience, and that you felt looked after by everyone along the way. We know last-minute availability can be hard to find, so I’m glad we could fit you in and still deliver a finish you’re really happy with.
Behny and the team will be chuffed to read this — thanks again for trusting us with your home.
Warm regards,
The Team at Mr Sander®
Lovely people to deal with and top quality work to details
I’m extremely happy with the sanding work done by Oli and his team brought by Mr sander They managed to remove some terrible marks that were making my floor look horrible, and the difference is unbelievable. The finish is now smooth, clean, and looks like new. Oli and his team were professional, efficient, and paid great attention to detail throughout the job. I couldn’t be more satisfied and would highly recommend them to anyone looking for top-quality sanding work.
You guys have such teams of professionals and easy to deal with he left cards on how to look after it also I was given a new bone kit cleaner for free to amazing experience
13 March 2026
Unprompted review
Reply from Mr Sander®
Marie — thank you so much for taking the time to write this. It’s a really lovely review.
We know how frustrating it is when bad marks make a floor look “horrible” no matter what you do, so hearing you’re genuinely blown away by the difference means a lot. I’m delighted Oli and the team got it back to smooth, clean, and “like new” — and that they made the whole experience easy and professional.
Also, I’m glad the aftercare cards and the Bona cleaning kit were a nice touch. We want you to feel supported long after the job is done.
Warm regards,
The Team at Mr Sander®
Amazing work done by Ismael and Jao…
Amazing work done by Ismael and Jao Vito. Booking with Oscar at Mr Sander was seamless and he managed to fit my work in very short notice. He gave me reviews of the gentleman upfront that gave me choice and confidence of what to expect. My floors were completed in two days with a high lacquered finish. I’m so impressed. These guys make hard work look easy and keep to a high standard. Thank you!
16 March 2026
Unprompted review
Reply from Mr Sander®
Rekha — thank you so much for this lovely review.
We know it’s not easy arranging work at short notice, so it’s great to hear Oscar made booking seamless and helped you feel confident by sharing the team’s reviews upfront. And we’re genuinely delighted you’re so impressed with the two-day turnaround and that high-lacquer finish — Ismael and Jao Vito will be chuffed to hear you felt the standard was so strong and the work looked effortless.
Thank you again for trusting Mr Sander®.
Warm regards,
The Team at Mr Sander®
Playroom floor refresh
Mr. Sander's technician Marco did a fantastic job sanding our playroom floor which was previously painted. He was incredibly efficient and the finish is high-quality—the room looks brand new! Very happy with the result.
14 March 2026
Unprompted review
Reply from Mr Sander®
Jon — thank you, this is such a lovely review.
A playroom floor gets so much daily use, and a painted surface can be a real challenge to bring back properly, so we’re genuinely glad Marco made it feel easy and left you with a finish you’re proud of. Hearing the room now looks brand new is the best feedback we could ask for.
Warm regards,
The Team at Mr Sander®
Very smooth and easy process
Very smooth and easy process. Tom in office very flexible regarding timings and pleasant.
Decided to go ahead as Yolti (Marco) clearly very knowledgeable when visited my home to provide a quote.
Also on Sanding day on time, pleasant and worked diligently to restore my hall floor. Would definitely recommend MrSander compared to other companies I received quotes from.
15 March 2026
Unprompted review
Reply from Mr Sander®
Gurmeet — thank you for such a thoughtful review.
We’re really pleased the whole journey felt smooth and easy. It’s great to hear Tom made booking straightforward and flexible, and that Yolti (Marco) gave you real confidence with his knowledge during the quote visit. And on the day itself, we’re glad the team arrived on time, worked diligently, and brought your hall floor back to life.
Thank you as well for recommending Mr Sander® over the other quotes you received — we truly appreciate your trust.
Warm regards,
The Team at Mr Sander®
Aliber was excellent from the first…
Aliber was excellent from the first contact, to the final coat. Couldn't be happier with our wood floors.
14 March 2026
Unprompted review
Reply from Mr Sander®
Tim — thank you so much.
We’re really pleased Aliber looked after you from the first chat right through to the final coat — and even happier to hear you love the floors. Thanks again for choosing Mr Sander®.
Warm regards,
The Team at Mr Sander®
Not happy
We employed Mr Sander to come and fix our damaged floor. The operative who came did a dreadful job. When I companied to Mr Sander asking then to review the pictures I sent them they just forwarded everything on to the operative which is exactly what I asked them not to do. After a number of strong and difficult phone calls they did send another person to fix the problems, but it took 3 months. The person they sent was not a Mr Sander employee. They claim to have 31 years experience but as the first operative told me I think they are a franchise operation (they call them trusted partners).
23 September 2025
Unprompted review
Reply from Mr Sander®
Dear Andrew,
We are sorry that you still feel disappointed about this experience.
After your concerns were raised, we reviewed the matter and arranged for a different team to return and carry out further remedial work over a number of visits, at our own cost, to bring the floor to the standard you expected. Our intention throughout was to resolve the matter properly and leave things on a positive note.
We also acknowledge that one aspect of the communication during the complaint process could have been handled better, and for that we apologise.
While we do not agree with all of the characterisation in your review, we did make every effort to address the issues raised and go beyond the original scope in order to achieve a good outcome for you.
We remain committed to treating customers fairly and doing our best to resolve concerns when they arise.
Warm regards,
The Team at Mr Sander®
Incredible job
Incredible job! Everything was handled smoothly and quickly. Very professional—I highly recommend.
10 March 2026
Unprompted review
Reply from Mr Sander®
Thank you very much, Denis, for your kind words and recommendation. We’re delighted to hear everything was handled smoothly and quickly, and that you found the service professional throughout.
It was a pleasure to help, and we truly appreciate you taking the time to share your feedback.
Warm regards,
The Team at Mr Sander®
Fantastic, flawless service
From the get-go, these chaps gave me a good feeling. Professional, experienced, they walked me through all my options and how it all works. On the day of the work, everything was organised, smooth, and beautifully done. I can't recommend them enough, looking forward to doing the rest of the house with you again!
9 March 2026
Unprompted review
Reply from Mr Sander®
Krish — thank you so much for this.
We’re really glad you felt confident with us from the start, and that walking you through the options made everything feel clear and straightforward. It’s lovely to hear the day itself was smooth, well organised, and finished beautifully.
We genuinely appreciate the recommendation — and we’ll be ready whenever you’d like to do the rest of the house.
Warm regards,
The Team at Mr Sander®
Josh did a superb job on my kitchen…
Josh did a superb job on my kitchen floor, fixing a horrible stain. He was extremely helpful and professional, I would not hesitate to use him again if needed
6 March 2026
Unprompted review
Reply from Mr Sander®
Thank you so much for your review.
We know how stubborn (and frustrating) a bad kitchen stain can be, so it’s really reassuring to hear Josh was able to fix it properly and leave you feeling confident in the result. I’m also pleased he came across as helpful and professional throughout — that matters just as much as the finish.
Thank you again for choosing Mr Sander® — we’ll be here anytime you need us.
Warm regards,
The Team at Mr Sander®
Everything was perfect from first…
Everything was perfect from first enquiry to completion of the floor. We cannot praise the work done by the fitters highly enough. The completed parquet floor exceeds our expectations thank you so much for a job well done. Philip Pratt and David Kirkland
26 February 2026
Unprompted review
Reply from Mr Sander®
Philip and David — thank you so much for such a generous review.
We know a parquet floor is a big decision (and a big investment in your home), so it genuinely means a lot to hear that everything felt “perfect” from the very first enquiry right through to completion. I’m especially pleased the team delivered a finish that’s exceeded your expectations — that’s exactly what we aim for.
Thank you again for trusting Mr Sander® with your home.
Warm regards,
The Team at Mr Sander®
Engineered wood flooring scratches
Josh did a really good job removing some deep scratches in engineered wood flooring. I was really impressed with his detailed explanation of what he was going to do beforehand and professional service.
2 March 2026
Unprompted review
Reply from Mr Sander®
GP — thank you for this.
Deep scratches on engineered wood are the sort of thing your eye goes to every time you walk past, so I’m really pleased Josh managed to sort it for you. And it’s great to hear he took the time to explain the plan properly beforehand — when you understand what’s being done (and what’s realistic), the whole process feels a lot more comfortable.
Thanks again for having us in.
Warm regards,
The Team at Mr Sander®
You won’t be disappointed
Alberto has restored our oak floor and it looks great wish we had done it earlier. Mr Sander has been very easy to deal with the service was prompt and value for money I’m one very happy customer.
28 February 2026
Unprompted review
Reply from Mr Sander®
Lisa — thank you so much for this. It’s such a good feeling to read.
That “wish we’d done it earlier” moment is exactly what so many people say once they see their oak floor brought back properly — it can make the whole home feel fresher overnight. I’m really pleased Alberto delivered a finish you love, and that dealing with us felt straightforward, quick, and fair.
Thank you again for choosing Mr Sander® — enjoy the floor!
Warm regards,
The Team at Mr Sander®
What a fantastic experience with Mr…
What a fantastic experience with Mr Sander. Not only did Aliber do a brilliant job on all my wooden floors, turning them into their gorgeous natural state after years under dark stain, but he was an absolute pleasure to have around. He was very polite, respectful and experienced. Would give 100/100 if I could.
9 February 2026
Unprompted review
Reply from Mr Sander®
Oliver, thank you so much for such a generous review.
We completely understand how daunting it can feel to lift years of dark stain — you’re never quite sure what will be underneath — so it’s wonderful to hear how pleased you are seeing your floors back in their beautiful, natural state. I’m also really glad Aliber made the whole experience feel easy and comfortable; having someone in your home who is polite, respectful, and clearly experienced matters just as much as the final finish.
Thank you again for trusting Mr Sander — your “100/100” genuinely made our day.
Warm regards,
The Team at Mr Sander®
Excellent, highly recommend
I highly recommend Mr Sander to bring your floors and home back to life! We are so pleased with the overall experience and outcome. Our kitchen and hallway floors floors were tired and stained. The entire area is completely transformed! Thank you so much!!!
25 February 2026
Unprompted review
Reply from Mr Sander®
Hanna, thank you so much for such a thoughtful review.
We completely understand how frustrating it can feel when kitchen and hallway floors start to look tired and stained — those are the spaces you live in every day, so it really affects how your home feels. We’re genuinely delighted to hear how transformed everything looks now, and even more pleased that the whole experience felt positive from start to finish.
Thank you again for trusting us with your home — it means a lot.
Warm regards,
The Team at Mr Sander
Marco was an absolute pro delivering a top class service, and great guy
The Speed at which Tom came back with a guide price and date options for a technician to come and inspect our floor was very quick and clear.
Marco arrived on time and explained the job simply so I could understand and was considerably cheaper than other quotations. He also got the job done quickly, with no mess and to a very high standard. I couldn't recommend the team highly enough.
23 February 2026
Unprompted review
Reply from Mr Sander®
Thank you, Dan — we really appreciate you taking the time to share such a detailed review.
It’s great to hear Tom was quick and clear with the guide price and date options, and that Marco then delivered exactly what you needed on the day — punctual, straightforward in his explanation, efficient, and with a clean, high-standard finish. We’re also pleased we were able to offer strong value compared to other quotes, without compromising on quality.
Thank you again for the recommendation — we’ll make sure Tom and Marco both see your kind words.
Warm regards,
The Team at Mr Sander®
smooth efficient booking
smooth efficient booking, friendly staff and expert work with great results on our kitchen worktops
23 February 2026
Unprompted review
Reply from Mr Sander®
Thank you, Alison — we really appreciate you coming back to share this.
It’s lovely to hear the booking process was smooth and efficient, and that the team were friendly throughout. Most importantly, we’re delighted you’re so pleased with the results on your kitchen worktops.
Warm regards,
The Team at Mr Sander®
Davey and the team were amazing
Davey and the team were amazing! We’re so happy with our new floor, it’s like a whole new house. Thanks Davey!
23 February 2026
Unprompted review
Reply from Mr Sander®
Thank you so much, Andrew — we’re genuinely grateful you took the time to leave this.
We’re absolutely delighted you’re so happy with the new floor, and it’s lovely to hear it’s made your home feel like a whole new house. Davey and the team will be really pleased to hear your kind words — we’ll make sure they see this.
Warm regards,
The Team at Mr Sander®
Probably the best workmen out there
Probably the best workmen out there! Alex and farther Alan are master craftsman and really did a fantastic job on our wooden block floors. After 20 years of neglect the level of care and attention they gave was second to none. Five different grades of sanding using top quality equipment with primer and two coats of laquor and a sealant have tramsformed our living rooms and hallway to high quality finish and very modern finish. Honestly I cannot recommend these guys highly enough they can be left to get on with the job. Seriously well worth the money. You don't get the level of experience and craftsmanship these days. They take the time to replace blocks and custom cut and fit old or water damaged blocks where needed. Again I cannot recommend them highly enough and I'm a tough customer !
10 February 2026
Unprompted review
Reply from Mr Sander®
Thank you so much, Upkar — we’re truly grateful you took the time to write such a generous review.
It’s lovely to hear how happy you are with the transformation, especially after so many years of wear. Alex and Alan will be really touched by your words — the care you described, from the detailed sanding stages to patiently replacing and custom-fitting damaged blocks, is exactly the pride they bring to their work.
Thank you as well for your trust and for recommending the team so highly. We’re delighted you’re enjoying your floors again.
Warm regards,
The Team at Mr Sander®
Highly recommended
I would sincerely like to thank Mr Sander for introducing Behnam. He and his colleague, worked with great care, skill, and professionalism. My floor was in very bad condition, with many gaps honestly, I didn’t think it could be fixed! Behnam did an amazing job repairing and sanding my damaged floors. I honestly didn’t think my floors could look this good new again, but the results exceeded my expectations.
Highly recommended!
Massy
10 February 2026
Unprompted review
Reply from Mr Sander®
Hi Massy,
Thank you so much for this — it really means a lot.
We know exactly what you mean about those gaps and the overall condition… when a floor’s been through it, it can feel like it’s beyond saving. So hearing that you went from *“I didn’t think it could be fixed”* to being genuinely happy with how it looks again is exactly why we do what we do.
Behnam and his colleague put real pride into their work, and I’ll make sure they see your message — it’ll genuinely make their day.
If you’d like, just message us anytime and we’ll share a few simple tips to help keep the finish looking its best for years.
Warm regards,
The Team at Mr Sander®
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