Arben did a really good job removing the carpet and replacing it with the flooring. I was really impressed by his detailed explanation and his professional service. He did a good job and finished... See more
Company replied

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Created with AI, based on recent reviews
Welcome to Mr Sander®, where exceptional craftsmanship meets unparalleled customer service. Our journey began over 30 years ago, and since then, we've transformed over 25,000 wooden floors into stunning pieces of art. We specialize in sanding, restoration, repair, and replacement of wooden floors, bringing life back to spaces both residential and commercial. What sets Mr Sander® apart is our dedication to quality and detail. Our team comprises highly skilled professionals who are passionate about wooden floors. We understand the value of preserving the natural beauty and integrity of wood, and we use state-of-the-art equipment and techniques to achieve flawless results. Our services are not just about aesthetics; they're about creating lasting impressions and adding value to your property. From iconic locations like Selfridges and Harrods to the cozy living room in your home, our expertise in wooden floor restoration is trusted and revered. At Mr Sander®, we believe in a customer-first approach. We offer complimentary consultations, providing personalized advice and solutions tailored to your specific needs. Our commitment to customer satisfaction is reflected in our hundreds of 5-star reviews and a growing base of loyal clients. Experience the Mr Sander® difference. Visit our website to see our work, read customer testimonials, and schedule your consultation today. Let us help you rediscover the beauty of your wooden floors.
St Martins House 1 Lyric Square , W6 0NB, London , United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 66% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
James has done an amazing job - unbelievable

Reply from Mr Sander®
I got 3 quotes to have the floorboards resanded in my Victorian terraced house. Mr Sander was in the middle, more towards the competitive end. I chose them because they came across as really friendly, helpful and accommodating.
Someone came in to quote a few days after my enquiry and they were able to start work only about 2 weeks later.
Vitor and Ismael did a really good job - very careful and conscientious. I'm very pleased with the result. The floor looks much better than it's ever looked before. I'd definitely recommend them.

Reply from Mr Sander®
Davey worked at our house the past week. Work was completed to a high standard and on time but more importantly he was a great person to have around the house and would recommend him to anyone

Reply from Mr Sander®
Alex, Alan and the team were brilliant from start to finish! We had 3 upstairs rooms with original 85 year old floorboards that look brand new. They were sanded, gap filled and stained perfectly to our liking. Booking was extremely easy, the team’s knowledge was top notch and I will be using them again in the future for my downstairs floors! Couldn’t recommend them more!

Reply from Mr Sander®
Kieran has done a brilliant job of sanding and staining our floors. He was really professional, friendly and he gave us loads of great advice and guidance. The whole process was easy and Kieran was also making sure we were getting what we wanted throughout. He also gave advice on how to look after the floors after he was done. Many thanks to Kieran and the rest of the Mr Sander team.

Reply from Mr Sander®
Excellent job done sanding and lacquering my engineered wood flooring! Very impressed. Efficient company. Communicative, good technology use. Reasonably priced and almost no wait to get going. Really knew their stuff. Would recommend.

Reply from Mr Sander®
Efficient, passionate about their work and above all effortless.Harrison and Vinnie were a great team made the whole process of re conditioning the ground floor of my house simple.

Reply from Mr Sander®
I recomend Davey from mr SANDER. I have had my floor for 20 years, and now it is restored and as new again. Davey worked hard to achieve a great finish.

Reply from Mr Sander®
Kieran has done a wonderful job of sanding our floors, they’re as good as new. He was very professional, knowledgeable, very tidy and efficient. The whole process from start to finish was easy, everyone we spoke to were friendly and very helpful. Special thanks to Kieran and The Mr Sander team.

Reply from Mr Sander®
Kieran did a fantastic job from start to finish, thoroughly recommended

Reply from Mr Sander®
Alberto is exceptional at what he does and incredibly professional. Did an excellent job for us and we would highly recommend him. Wished he could do even more than the sanding and painting, he is a real expert.

Reply from Mr Sander®
We couldn’t be happier with the job Alex did sanding our reclaimed oak parquet floor on our narrowboat. It was no small task — the boards were full of character (and a fair few quirks!), but he brought them back to life beautifully. The finish is smooth, glowing, and shows off every bit of that lovely old wood grain.
He was professional, friendly, and clearly takes real pride in his craft. Everything was done neatly, on time, and with a great eye for detail. It’s such a treat walking into the boat now — the floor genuinely transforms the space.
If you’ve got a unique project or an old floor that deserves some love, I’d absolutely recommend Alex. A real craftsman and a pleasure to have around.

Reply from Mr Sander®
The team from Mr Sander came to us last week to renovate the ground floor of our house after a new kitchen installation. The repair work by Ivan and Andre and the sanding, staining and varnishing by Davey were all excellent and we are very pleased with the result. Thank you .

Reply from Mr Sander®
Beautiful work and craftsmanship - I am so pleased with my new floors! I Aliber was brilliant to work with - really good at communicating and checking that I was happy. Would highly recommend.

Reply from Mr Sander®
Bobi and Valentin from Mr Sander in Aylesbury came over to sand and restore my very old floor boards (possibly 250 years old). They did an astonishing job. Completely transformed them, I can't believe how well they have turned out. I can't recommend them enough. Also lovely chaps who are incredibly polite and conscientious.

Reply from Mr Sander®
This was the second time we asked Aliber to sand a floor. He'd done a great job on our living room floor, but this was the hallway - it was very stained and worn from years of use. But it looks every bit as good as the living room. Both floors in fact look far better than when we first had them sanded when we moved in, over 20 years ago. Aliber is polite, friendly, punctual and very neat and tidy. We recommend him without hesitation.

Reply from Mr Sander®
Arben transformed the stairs to look very clean and fresh! He was friendly, considerate and tidy, and completed all the work with minimal disruption. Appreciated he went the extra mile to finish the stairs. Good customer service.

Reply from Mr Sander®
Kieran worked on our living & dining room floors, they look fantastic, he also gave us lots of good advice regarding maintenance of our new floors. We are hoping to have him back to do another job in a few months time. Kieran is knowledgeable in his job & a really nice person.

Reply from Mr Sander®
What a fantastic experience! I had the engineered wood floor in my new flat sanded and lacquered by Alberto, as the existing floor was very worn. Quote was arranged rapidly and Alberto then managed to fit my job in within a couple of weeks, before my furniture arrived, which was a fantastic help. He was exceptionally careful at the corners and edges so that I need to touch up only a couple of spots on the skirting boards. He explained how to wash and take care of the wood floor so that it lasts longer, when to get it sanded and lacquered again and even advised me how I could sand and re-oil my kitchen worktop myself. I’m delighted with the outcome and will certainly be going back to Mr Sander and Alberto when my floor needs attention again.

Reply from Mr Sander®
Alberto was excellent. From the first visit he was polite, thoughtful and knowledgeable. When it came to doing the work his communication about options and what would happen when was clear and allowed us to make decisions and carry on with life while the work went on. Alberto is skilled, diligent, trustworthy and likeable. We would absolutely recommend and plan to contact him for any similar future work.

Reply from Mr Sander®
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.