Munchery 

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See what reviewers are saying

Rated 5 out of 5 stars

Munchery provides consistently great meals when we are really busy and don't have time to prepare dinner. Their packaging is environmentally friendly, and they provide easy instructions. Almost all... See more

Company replied

Rated 5 out of 5 stars

We were gifted Munchery credits as a group gift for our upcoming baby to help make our lives easier after his birth. Nine months later and we're still enjoying the convenience of this service, and the... See more

Rated 5 out of 5 stars

Munchery meals (along with Munchery gift cards from friends who don't cook) helped sustain me through recovery from leg surgery and now a satisfying supper is just a few clicks away when a busy work s... See more

Rated 5 out of 5 stars

I love munchery! My husband & I have done enough cooking for a lifetime. Nothing is better than choosing a yummy meal, hearing Robyn or Ivan at the door, and sitting and enjoying good food while watch... See more

Company details

  1. Online Food Ordering Service
  2. Food products supplier

Information provided by various external sources

Munchery is a whole new way to get dinner on the table: we deliver our chef-crafted meals and cooking kits made using fresh, whole ingredients to your door at everyday prices.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Guys

Guys, your site is damn great as hell, but what do you really think about it. Can you please make it possible really and totally? I do not see it's working now, can you make something out of it or not? I do not realise what is happening there?

4 February 2020
Unprompted review
Rated 5 out of 5 stars

Munchery food is so good!

Munchery food is so good, if I could afford it, I'd order it every day!
Delivery options and prices are great!

12 January 2019
Unprompted review
Munchery logo

Reply from Munchery

Hi Ana! Thanks for reaching out. We place great emphasis over ensuring that the ingredients sourced for our meals are of the highest quality and prices will reflect accordingly. Membership is a great way to save 15% on our menu as well as earn monthly rewards!

We look forward to serving you soon!

Rated 5 out of 5 stars

Munchery is better than your usual food delivery service

I’ve been using Munchery since the beginning of 2014. I love their selections of healthy breakfast, lunch and dinner items. It’s allowed us to eat healthy if we can’t make it to the store due to or busy schedules.

11 January 2019
Unprompted review
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Reply from Munchery

Healthy, delicious, nutritious and convenience are key! It's our pleasure to be providing dinner to you and your family. Thank you for your loyalty - we love you!

Rated 5 out of 5 stars

Love Munchery

Love Munchery & I love the variety of food & that you include vegetarian, kits, desserts & beverages & sides! Love the diversity & will continue to be a loyal customer.

4 January 2019
Unprompted review
Rated 5 out of 5 stars

This is a great service!

This is a great service! I really like the food and am very happy with the portion size. Not skimpy at all. Delivery is flexible and I can order when ever I choose. There is no minimum required.

28 December 2018
Unprompted review
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Reply from Munchery

Thank you for taking the time to leave us this review, Francine. It's important to our team that you are receiving a nutritious dinner - one that will leave you feeling fully satisfied! We know life can be busy which is why we offer flexible delivery windows to fit your schedule. Thanks for using Munchery and we look forward to serving you again soon!

Rated 5 out of 5 stars

Consistently delicious!

Honestly, I am so grateful that Munchery exists! The food is consistently delicious! I have neither the time nor the interest in cooking and I got tired of the same offerings at our local prepared food gourmet counter (which is also getting pricey!) So I tried Munchery. There is always something that appeals to me on the menu. The fish is always perfectly cooked, in my opinion. Last night I ordered chicken tajine which was absolutely a hit with my four guests! So when I'm having people over, I order from them and have rarely been disappointed. And it always appears on time!

19 December 2018
Unprompted review
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Reply from Munchery

Hi Penny! Thank you so much for taking the time to share your feedback with us. Our team works very hard to provide you top-quality service and we strive ensure you are always satisfied after each meal and delivery experience - we live for this! Your feedback has been shared with our team. It's truly our pleasure to serve you, Penny! If you have any suggestions of meals you would like to see on the menu please feel free to reach out! We'd love to hear from you again.

Until next time!

Rated 4 out of 5 stars

best meal service we have tried

best meal service we have tried. lots of flexibility and very tasty.

8 December 2018
Unprompted review
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Reply from Munchery

We strive to ensure we're offering high quality and delicious meals to you in a seamless manner. Our priority is exceeding your expectations! Thank you for your feedback, Joshua.

Rated 3 out of 5 stars

We usually are very satisfied with…

We usually are very satisfied with Muncery, but our last order (2 meals) 1 meal was missing. Also the drivers continually have their hand out or wait for a tip. I pay that tip on line when I order meals. When I called Muncery about the missing meal, I suggested that the drivers be given a receipt showing they received the gratuity from the customer because I didn’t want the driver to think we are cheap & the drivers deserved to know. Perhaps, we will pay the tip in person, but it is easier to add it on line especially if we don’t have any change!!! Like I said we are usually very satisfied with the meals from Munchery - usually the food is delishious!

6 December 2018
Unprompted review
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Reply from Munchery

Thanks for leaving this review, Hedda! We very much appreciate the feedback! We're sorry to learn about the oversight with your recent order - certainly below our normal service level and we assure you this will be addressed by our Operations Manager! We are also very sorry for any discomfort the gratuity aspect has been for you. Our drivers are paid a very fair wage and tipping has always been completely optional, even on our site. We'll make sure to address this with the team accordingly. We look forward to serving you many more seamless orders to come!

Rated 5 out of 5 stars

Big fan

Big fan. I have been ordering Munchery meals for over a year. They are a Friday staple. I find that the food is generally excellently prepared, and the portions are quite ample. If there's been any issue, their Customer Service is very responsive.

6 December 2018
Unprompted review
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Reply from Munchery

Thanks for your feedback, Joan! We look forward to serving you Friday's!

Rated 4 out of 5 stars

A Great Help

Mumchery is reliable and often wonderful. Rarely only just fair. It is better than cooking for me. I'm a senior with mobility issues. I've really been grateful for the ease of ordering. Many choices. I often order for two days. the cheeses are good and just enough for one person. Thank you Muchery, you have made my recovery from hip surgery pleasant. Now I'm in the habit!
Also, i have given a gift of Munchery to four friends at various time when they needed help.

5 December 2018
Unprompted review
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Reply from Munchery

It's our pleasure to serve you, Joyce! Thank you for being a loyal member and thank you for sharing Munchery with your friends. We look forward to serving you soon.

Rated 5 out of 5 stars

Delicious Food

Delicious Food

The meals are delicious! Of course everyone has their own taste preferences so there's bound to be dishes that may not fit your palette, but overall pretty good. No cooking or mess

5 December 2018
Unprompted review
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Reply from Munchery

Thanks for your feedback, Samantha! Our chefs understand that everyone has a unique palette, that's why we offer such an eclectic menu and rotate entrees daily! Our chefs are constantly working on refining and evolving the meals on our menu - if you have any suggestions of meals you'd like to see on the menu, feel free to pass them along!

Rated 4 out of 5 stars

Excellent food

Excellent food, a few changes I would make to the subscription service but otherwise very happy.

5 December 2018
Unprompted review
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Reply from Munchery

That's for reaching out, Kelly. We're actively working to improve our customer's experience! We'd love to hear some of your suggestions. Please feel free to reach out to us via email at munchery.com/support

Rated 5 out of 5 stars

Like high quality restaurant at home

First, I hate to cook, second, I like quality food from good restaurants.
Munchery satisfy both my needs without having to go out
I have used them for 9 months now
As meals are not fully cooked or covered with sauce I can appreciate quality of their meats and sea food. Quantity not skimpy either.
..and I can just pop them into microwave and taste like came from expensive restaurant.

4 December 2018
Unprompted review
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Reply from Munchery

Hi Barry! Our goal is to ensure you are fully satisfied after each meal. Munchery places great emphasis over ensuring that the ingredients sourced for our meals are of the highest quality so that each dish is well-prepared, fresh and enjoyable. We expect each meal to exemplify the expert preparation our chefs are capable of and using high quality ingredients is always a top priority. We'll share your comments with our Culinary Director!

Rated 4 out of 5 stars

Gone With the Wind

Very few problems. Quality of food is usually very good. The main negative is that complaints aren't taken seriously. I've made a few recommendations that were completely ignored without an adequate explanation why. That's it.

4 December 2018
Unprompted review
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Reply from Munchery

Thank you for reaching out to us, Jim. We're actively working to set Munchery apart from other delivery services out there and your specific feedback is always shared with the appropriate team members and taken into consideration.

Our culinary team is committed to reading all reviews left by our customers so that they can make changes and improvements when necessary, and we encourage you to leave these specific reviews on our website after you've consumed a meal you may have found less than enjoyable.

Rest assured, your feedback is heard and we will review this with our team. Please don't hesitate to reach out to us at munchery.com/support to review any comments or complaints you have.

Rated 5 out of 5 stars

Never been disappointed !

4 December 2018
Unprompted review
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Reply from Munchery

Thanks, Judith! We're pleased to hear this and appreciate your feedback! We'll continue to serve you with our utmost delicious and high-quality meals! Yum!

Rated 5 out of 5 stars

The food is consistently good

The food is consistently good. The delivery is always within the window. The drivers are friendly and professional. I order on average 2 meals a week

4 December 2018
Unprompted review
Munchery logo

Reply from Munchery

We're happy to hear you've been enjoying your meals and that you've been receiving top-quality service. Our team of drivers are a really nice group of trained professionals. We'll be sure to pass you compliments along to our Driver Manager for their recognition. We look forward to serving you again soon!

Rated 4 out of 5 stars

Good selection of entrees

Good selection of entrees
Sodium is high in some but the
presentation and ease in preparing
is the best feature

29 November 2018
Unprompted review
Munchery logo

Reply from Munchery

Thank you so much for the feedback here. While there are some meals that have higher sodium content our Registered Dietitian is working to improve upon many of our customer favorites and developing new dishes that encompass a healthier approach. If you have any more questions or input please don’t hesitate to reach out to us at munchery.com/support

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