MyBedFrames Reviews 265

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent quality of the products, often highlighting the solid construction and appealing finishes of their purchases. Many people also commend the outstanding service, noting the ease of the ordering process and the prompt, efficient delivery. The value for money is frequently mentioned, with consumers appreciating the competitive pricing for such high-quality items. However, some customers experienced minor issues, such as missing parts or slight manufacturing defects that required adjustments. A few people also noted occasional delivery discrepancies, like items being sent to the wrong address, though these situations were generally resolved quickly and without hassle.

What people talk about most

Product

Clients share positive opinions on product quality and value. Many reviewers are pleasantly surprised by the... See more

Delivery service

People report positive experiences with delivery service. Customers consistently praise the speedy and prompt... See more

Quality

Users describe positive interactions with quality. Customers are consistently pleased with the good quality... See more

Service

Reviewers highlight positive aspects of service. Customers consistently praise the fantastic and excellent... See more

Price

Customers consistently note positive experiences with price. Many reviewers highlight the fantastic and great... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Beautiful solid oak ottoman bed ! Very heavy & sturdy ! I love it ! Excellent service & prompt delivery. A bit of feedback; the small black cloth handle supplied, isn’t sufficient or long e... See more

Company replied

Rated 5 out of 5 stars

The bed we ordered was just as we hoped, really good quality wood (scandi style bed frame), very solid and excellent finish / colour. No issues in assembling it, instructions clear and all fittings... See more

Company replied

Rated 5 out of 5 stars

Ordered the EDWARD BED FRAME Thursday evening and it was delivered on Monday! Unfortunately, the Finial knobs were missing from the packaging. I contacted MY BED FRAME and spoke to Nadia and after apo... See more

Company replied

Rated 5 out of 5 stars

I’ve waited until now as I believe it’s best to have some experience of the product before commenting on Trustpilot. It’s now 3 months since delivery and I can say there haven’t been any issues with t... See more

Company replied


Company details

  1. Bed shop

Written by the company

We offer a huge selection of cheap bed frames, bedsteads, divan bases, mattresses and sofa bed mattresses, saving you up to 60% off the RRPs of many of the products in our range.


Contact info

4.8

Excellent

TrustScore 5 out of 5

265 reviews

5-star
4-star
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1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Great bed frame and service

Very straightforward process and after looking around, found it was the best price for the style of bed. Arrived very quickly and was easy to put together. Excellent as has sprung slats. Very pleased with experience overall.

5 February 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased you found the overall experience good.

Rated 5 out of 5 stars

A wonderful wooden bed!

From simple online ordering the bed arrived, beautifully packaged and protected, in “flat pack” mode.
Very simple instructions had it put together in no time at all.
The quality and construction of the frame is brilliant and I’ve seen much more expensive beds NOT up to this quality.
Once we had sourced a suitable mattress, I’m 6’3” and my wife 5’4” our sleep has been wonderful. We live in an ancient cottage and the design is perfect. A lovely wooden bed!!

5 December 2024
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased you found the construction brilliant and that it was easy to assemble.

Rated 5 out of 5 stars

2 seat sofa

Ordering, delivery and product all good. Very happy with purchase. Is good quality item. Would purchase from this company again.

27 January 2025
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased that you would purchase from our company again.

Rated 5 out of 5 stars

Super service, quality stylish product

I ordered this item on 27th October 2024 and received it within the advertised delivery slot. The item arrived in perfect condition and exceeded my expectations overall. The delivery men were professional, considerate and courteous and the quality of the dresser is very good. It has a glamorous, stylish appearance. It was delivered intact so no assembly was required, other than to put the handles/knobs on. I'm satisfied with this purchase.

27 October 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased you found the service and the product super.

Rated 5 out of 5 stars

TAPI Carpets. James of Beckton

James of Beckton visited me to give me a quote which I accepted. He was friendly and extremely professional, and took me through the choices for laminate flooring and carpet and offered advice about the whole process. I will definitely use Tapi in the future

16 January 2025
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review.

Rated 5 out of 5 stars

Great experience from beginning to end

Great experience from beginning to end, Bed Frame is great , was put up by 2 people per instruction and all went well looks amazing, I'm very happy 😊

8 November 2024
Unprompted review
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Reply from MyBedFrames

Thankyou for such a lovely review, glad you are happy with your purchase!! thanks again for the 5 stars!

Rated 5 out of 5 stars

Very Happy With Our Purchase

We purchased the Inca Two Seater Sofa from MyBedFrames after seeing it in a local furniture shop at almost double the price! We are very happy with our purchase, delivered within a few days and easy to assemble. We definitely recommend using MyBedFrames

11 January 2025
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased you found our prices very competitive and will recommend our company.

Rated 5 out of 5 stars

Excellent Service from Nadia, small double ottoman base

We ordered a small double ottoman storage base in our choice of velvet fabric for our son's room.
There was an issue with the product that was sent to us, but it was dealt with swiftly and efficiently without any issue or question at all. Even though we were past the last date for a pre Christmas delivery to our area, they still got it sorted for us to be delivered for Christmas.

We were impressed with the service on phoning mybedframes before making our purchase, and it was this that gave us the confidence to go ahead and pay a little bit more than some other bed companies online, knowing that it was well worth it for the peace of mind with the sales team and the ability to phone and speak to someone straight away.

A HUGE thanks to Nadia personally, for amazing customer service. Nadia didn't hesitate to put me at ease and rectified the situation immediately.
A replacement was sent to us and we are extremely happy with the quality of the product.
The lift mechanism is very very strong and able to tolerate a deep and heavy new mattress.

It was hugely appreciated and a pleasure to deal with Nadia throughout the process.Thank you MyBedFrames, I would certainly recommend this company without hesitation.

11 December 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased you found our service excellent and that you will recommend our company.

Rated 5 out of 5 stars

Myles corner sofa bed

Great service from start to finish , along with a follow up call to check all was good!
Delivered quickly by 2 guys that took care ,and the sofa bed is fabulous quality!
Chose this because I'd seen it in a shop , only it was far more expensive! You can change the chaise from right to left hand if you have a furniture move around !
Only suggestion is for the instructions to state that even though you can move the arms , they should state on instructions that their is a left hand arm & right !
Other than that it's all round fab

18 November 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased you found our prices very competitive and we will pass your comments regarding the instructions onto our suppliers.

Rated 5 out of 5 stars

Ordered two metal double bed frames in…

Ordered two metal double bed frames in December and these were delivered within days, almost by return which I wasn't expecting. One of the bedheads had a slight defect in it from the manufacuring process which meant the bolt holes would not align. I emailed the sales team and had an email response the same day saying a replacement bed head had been dispatched to me. Excellent after sales service and the beds look great.

30 December 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased you found our after-sales excellent and that the beds look great.

Rated 5 out of 5 stars

BEDSTEADS

Great service, brilliant product, great price 🙌

30 November 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review.

Rated 5 out of 5 stars

Top Notch service

Top Notch service. Easy ordering. Good delivery time and excellent response time to queries. Made it so easy getting my item. Thank you, will definitely use you again!

17 December 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thankyou for such a lovely review, so glad you are happy with your item, thanks again for the 5 stars!

Rated 5 out of 5 stars

I was very pleased with the replacement…

I was very pleased with the replacement mattress for my old sofa bed....I now realise how poor the old once had become!
Good prompt delivery and helpful advice from staff made this a company I would deal with again ...when I next need to replace it ...!

31 July 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review.

Rated 5 out of 5 stars

All good and as advertised

Very prompt delivery. Everything as expected. Well packaged. Bed looks good.

30 October 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased you found the delivery very prompt and that the beds looks good in your room.

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