MyBedFrames Reviews 

293
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptional sturdiness and beauty of the furniture pieces, noting that all ordered items arrive promptly and completely without any hassle. Buyers also warmly appreciate the incredibly knowledgeable support team and the remarkably smooth, straightforward ordering process from beginning to end. Some reviewers were not happy with order accuracy, occasionally experiencing specific issues such as missing small hardware components or receiving incorrect product colors. Despite these occasional fulfillment mistakes, shoppers consistently remain very satisfied with the fantastic overall value and exceptionally high quality provided by the business.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting the high quality, attractive... See more

Delivery service

Consumers find delivery service to be efficient and professional, often praising speedy arrivals and helpful... See more

Quality

Clients share positive opinions on quality, frequently describing the furniture as strong, attractive,... See more

Order

People report positive experiences with order, highlighting a seamless process from start to finish.... See more

Service

Customers expressed great satisfaction with the service, highlighting valuable phone advice, excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely first class service all the way. I spoke with Louie regarding the order and he was so helpful, knowledgeable and understanding. Delivery was speedy and communication good.Bed base is great,... See more

Company replied

Rated 5 out of 5 stars

I was MORE than pleased with the bed,it is very well made, it was straightforward to buy ( I wouldn't normally buy furniture on line) but I'm more than pleased I did. Strong, attractive, comfortable .... See more

Company replied

Rated 5 out of 5 stars

Ordered a divan bed from My Bed Frames we were notified straight away it was 10 days delivery. The divan turned up exactly on time and the delivery driver was very kind and helpful. Unfortunately it... See more

Company replied

Rated 5 out of 5 stars

Very pleased with our bed purchase. Communication re delivery was excellent and we received it without any hassles. The bed is lovely, and was a great price. We dod have a query about something and t... See more

Company replied


Company details

  1. Bed shop

Written by the company

We offer a huge selection of cheap bed frames, bedsteads, divan bases, mattresses and sofa bed mattresses, saving you up to 60% off the RRPs of many of the products in our range.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

293 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.7

All reviews

(293)

34 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Smooth ordering/delivery

We bought 6 dining room chairs from MyBedFrames. They do not just sell beds. The chairs were the best price for their model. The ordering process was smooth and the delivery arrangements were just as easy. The chair's are great. I had no need to contact them as everything went to plan.

19 November 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased that you will consider our company for future purchases.

Rated 5 out of 5 stars

Great product

Easy to find what I was looking for, the mattress for the sofa bed was a vast improvement on what we had before. If we ever need a replacement I know where to go.

24 November 2024
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased that you will consider our company for future purchases.

Rated 5 out of 5 stars

Replacement sofa bed mattress

I purchased a replacement sofa bed mattress. Very reasonably priced. Excellent communication. Delivery went smoothly even changed the date for me as original wasn’t suitable.
Really pleased with the mattress. Would definitely recommend & buy from them again.

19 November 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased that you will consider our company for future purchases.

Rated 5 out of 5 stars

2 seater sofa

I bought a 3 seater sofa for an upstairs room we use as an office, the sofa is light but sturdy and very easy to assemble.

16 December 2024
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased that you found the sofa bed sturdy and very easy to assemble.

Rated 5 out of 5 stars

Excellent Service and Reasonable Quality

I found a low devine bedframe from them online but had some questions. They replied to my email in a couple of hours. I placed my order afterwards and everything went smoothly. The workmanship was a bit below my old bed but the price was much better.

20 November 2024
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased that you found our prices to be much better and that everything went smoothly.

Rated 5 out of 5 stars

The sofa bed mattress we bought was…

The sofa bed mattress we bought was much better than the one that came with the sofa, thank you.

14 February 2025
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased you found our mattress much better than the one that came with your sofa bed.

Rated 5 out of 5 stars

Quality delivered quickly

We received our low divan bed a few months ago. Delivery was quick. The bed was easy to assemble and is very stable and nice looking.

20 November 2024
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased you found the bed easy to assemble and mice looking.

Rated 5 out of 5 stars

Great bed frame and service

Very straightforward process and after looking around, found it was the best price for the style of bed. Arrived very quickly and was easy to put together. Excellent as has sprung slats. Very pleased with experience overall.

5 February 2024
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased you found the overall experience good.

Rated 5 out of 5 stars

A wonderful wooden bed!

From simple online ordering the bed arrived, beautifully packaged and protected, in “flat pack” mode.
Very simple instructions had it put together in no time at all.
The quality and construction of the frame is brilliant and I’ve seen much more expensive beds NOT up to this quality.
Once we had sourced a suitable mattress, I’m 6’3” and my wife 5’4” our sleep has been wonderful. We live in an ancient cottage and the design is perfect. A lovely wooden bed!!

5 December 2024
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased you found the construction brilliant and that it was easy to assemble.

Rated 5 out of 5 stars

2 seat sofa

Ordering, delivery and product all good. Very happy with purchase. Is good quality item. Would purchase from this company again.

27 January 2025
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased that you would purchase from our company again.

Rated 5 out of 5 stars

Super service, quality stylish product

I ordered this item on 27th October 2024 and received it within the advertised delivery slot. The item arrived in perfect condition and exceeded my expectations overall. The delivery men were professional, considerate and courteous and the quality of the dresser is very good. It has a glamorous, stylish appearance. It was delivered intact so no assembly was required, other than to put the handles/knobs on. I'm satisfied with this purchase.

27 October 2024
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased you found the service and the product super.

Rated 5 out of 5 stars

TAPI Carpets. James of Beckton

James of Beckton visited me to give me a quote which I accepted. He was friendly and extremely professional, and took me through the choices for laminate flooring and carpet and offered advice about the whole process. I will definitely use Tapi in the future

16 January 2025
Unprompted review
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Reply from MyBedFrames

Thank you for your review.

Rated 5 out of 5 stars

Great experience from beginning to end

Great experience from beginning to end, Bed Frame is great , was put up by 2 people per instruction and all went well looks amazing, I'm very happy 😊

8 November 2024
Unprompted review
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Reply from MyBedFrames

Thankyou for such a lovely review, glad you are happy with your purchase!! thanks again for the 5 stars!

Rated 5 out of 5 stars

Very Happy With Our Purchase

We purchased the Inca Two Seater Sofa from MyBedFrames after seeing it in a local furniture shop at almost double the price! We are very happy with our purchase, delivered within a few days and easy to assemble. We definitely recommend using MyBedFrames

11 January 2025
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased you found our prices very competitive and will recommend our company.

Rated 5 out of 5 stars

Excellent Service from Nadia, small double ottoman base

We ordered a small double ottoman storage base in our choice of velvet fabric for our son's room.
There was an issue with the product that was sent to us, but it was dealt with swiftly and efficiently without any issue or question at all. Even though we were past the last date for a pre Christmas delivery to our area, they still got it sorted for us to be delivered for Christmas.

We were impressed with the service on phoning mybedframes before making our purchase, and it was this that gave us the confidence to go ahead and pay a little bit more than some other bed companies online, knowing that it was well worth it for the peace of mind with the sales team and the ability to phone and speak to someone straight away.

A HUGE thanks to Nadia personally, for amazing customer service. Nadia didn't hesitate to put me at ease and rectified the situation immediately.
A replacement was sent to us and we are extremely happy with the quality of the product.
The lift mechanism is very very strong and able to tolerate a deep and heavy new mattress.

It was hugely appreciated and a pleasure to deal with Nadia throughout the process.Thank you MyBedFrames, I would certainly recommend this company without hesitation.

11 December 2024
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased you found our service excellent and that you will recommend our company.

Rated 5 out of 5 stars

Myles corner sofa bed

Great service from start to finish , along with a follow up call to check all was good!
Delivered quickly by 2 guys that took care ,and the sofa bed is fabulous quality!
Chose this because I'd seen it in a shop , only it was far more expensive! You can change the chaise from right to left hand if you have a furniture move around !
Only suggestion is for the instructions to state that even though you can move the arms , they should state on instructions that their is a left hand arm & right !
Other than that it's all round fab

18 November 2024
Unprompted review
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Reply from MyBedFrames

Thank you for your review. We are pleased you found our prices very competitive and we will pass your comments regarding the instructions onto our suppliers.

Rated 5 out of 5 stars

Ordered two metal double bed frames in…

Ordered two metal double bed frames in December and these were delivered within days, almost by return which I wasn't expecting. One of the bedheads had a slight defect in it from the manufacuring process which meant the bolt holes would not align. I emailed the sales team and had an email response the same day saying a replacement bed head had been dispatched to me. Excellent after sales service and the beds look great.

30 December 2024
Unprompted review
MyBedFrames logo

Reply from MyBedFrames

Thank you for your review. We are pleased you found our after-sales excellent and that the beds look great.

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