MyBuilder Reviews 55,589

TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 2,293 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and the professionalism of the staff, highlighting their helpfulness and efficiency. Many people find the user experience straightforward and appreciate the ease of finding suitable tradespeople for various jobs, often noting the quick responses and smooth process from posting a job to completion. However, some people were dissatisfied with the website's functionality, mentioning issues with updating addresses or encountering fake leads. A few other people also felt that the pricing could be inconsistent, with quotes varying dramatically, and some experienced unreliability from tradesmen who failed to show up for appointments.

What people talk about most

Service

People report positive experiences with service. Many customers praise the excellent workmanship,... See more

Staff

Users describe positive interactions with staff. Customers frequently praise the professionalism, politeness,... See more

Website

Clients share ambiguous opinions on the website. Many reviewers praise its ease of use, navigation, and the... See more

Price

Reviewers mention ambiguous feedback about price. Many customers found prices to be good, reasonable, and... See more

User experience

Reviewers highlight positive aspects of user experience, consistently praising the platform's ease of use and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Knowing the tradesmen have gone through some form of checks with my builder fills us with confidence we are likely to be put in touch with reliable trades. The amount of traders using my builder gives... See more

Rated 5 out of 5 stars

First time using ‘my builder’ to find someone to remove, dispose of fireplace and surrounds and plaster the wall. Intuitive to use. Reviews of suggested tradespeople was useful. Someone responded alm... See more

Rated 5 out of 5 stars

A good tool for any home owner to refer to, Helps look for builders to help you maintain your home, plenty of selection of departments to fit any job, big or small. You have nothing to loose and eve... See more

Rated 5 out of 5 stars

Put a job into MyBuilder. Was contacted through the App by a professional. He came to view, gave us a quote which was reasonable and we accepted. 2 days later the builder came to measure up and ordere... See more


Company details

  1. #134 of 200 best companies in Online marketplace
  2. #6 of 9 best companies in Internet marketing service
  3. #2 of 5 best companies in Review site

Written by the company

Hiring a tradesperson when you need one isn’t always easy. MyBuilder is the reliable way, helping you hire the right tradesperson for your job. Post your job for free to access tradespeople with the skills you need and get responses from those who want to do it. You choose who you want to chat with. Thanks to MyBuilder's feedback system, you can read reviews from previous customers, allowing you to make an informed choice about who to hire. Review profiles, work history and feedback before making a decision about who to chat with. Only tradespeople you have chosen can contact you.

MyBuilder.com

Written by the company

✓ Post a job for free
Post a job and MyBuilder alerts relevant tradespeople in your area. It’s easy and it's free.
✓ Tradespeople respond
Get responses from suitable tradespeople who are interested and available.
✓ Review and choose
Browse profiles, work history and feedback before choosing who to share your details with.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

56K reviews

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Rated 5 out of 5 stars

I wanted some outside garden furniture…

I wanted some outside garden furniture and shed painted.
So posted the job on MyBuilder.
I had a couple of replies, but one was excellent. Mia's quote was very reasonable, was able to do the job quickly and the work was excellent. Clean, tidy and respected my property. Very happy indeed.

25 April 2026
Rated 1 out of 5 stars

Reliable Plumbing Walsall is the worst ever

Reliable Plumbing Walsall is the most incompetent, inadequate, dishonest, outfit ever. Do not touch them . Mitch has no idea of plumbing and after 4 hours on his first visit, getting wrong parts etc, for a simple flush repair, he has now made the situation far worse with a toilet leaking into my kitchen! No self awareness just keeps repeating " I am a good plumber". He is terrible. He lies that he has a van, but does not ( very small car). He has caused me so much stress and expense. Avoid like the plague!

9 April 2026
Unprompted review
MyBuilder logo

Reply from MyBuilder

Hi Jacqueline,

Thank you for your review.

I'm truly sorry to hear about your negative experience.

While hiring through MyBuilder can significantly reduce the risk of issues, regrettably, there can still be rare occasions when things don't unfold as expected, and I'm sorry you experienced such an instance.

To address this matter, please contact us directly through mybuilder.com so we can assist you further and take any necessary action regarding the tradesperson's account with us.

You can reach us by using our Contact Us form here:

https://www.mybuilder.com/contact-us

Your feedback is crucial to us, and we look forward to hearing from you.

Kind Regards,
The MyBuilder Team.

Rated 5 out of 5 stars

My build is a really good site if your…

My build is a really good site if your looking for jobs to be done 👍 no matter how big or small they are I’ve used before they are all checked you can see there profile and who they are all checked & legit fair prices as well I used recently to have job done & he done 💯 job I would definitely rate & use these in the future 👍💯😁

23 April 2026
Rated 5 out of 5 stars

JJD Roofing, This is the second job I have had done

This is the second job I have had James from JJD roofing out, 1st time 4 years ago he replaced my leaking porch roof, now thanks to storm David my dorma roof needed replacing, he came gave a quote and once accepted he did the job quickly and efficiently for us, I would highly recommend JJD Roofing to anyone that needs roof repairs

23 April 2026
Unprompted review
Rated 5 out of 5 stars

Love using this site

Love using this site. Always a quick response from adding advertisement to completion. I have learned not to employ the first response unless the cost is what you are expecting, so get a few quotes first as they can vary quite dramatically.

23 April 2026
Rated 5 out of 5 stars

Roof repairs by JJ & Sons roofing Property Maintenance

We recently had work done on our Roof by JJ & Sons roofing.Our overall opinion is that this is an excellent Firm they were fast in responding to our emergency, very friendly and explained everything in detail with photographs to back it up. The work they did was excellent and I would recomend them to anyone.

22 April 2026
Unprompted review
Rated 5 out of 5 stars

Put a job into MyBuilder

Put a job into MyBuilder. Was contacted through the App by a professional. He came to view, gave us a quote which was reasonable and we accepted. 2 days later the builder came to measure up and ordered the materials. 2 days later his lads arrived, on time, completed the job and we are pleased. They were very polite and professional. Cleaned up before they left and did a really good job. 7 days after posting the job it has been completed to a high standard. We will definitely be using MyBuilder again

23 April 2026
Rated 5 out of 5 stars

Great

Simple and efficient, choice of trades, booked a great company who carried out my work to an excellent standard.

23 April 2026

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