Myflowertree Reviews 790

Big fraud and cheat company.
PLEASE DON'T BUY ANYTHING FROM THEM.
The order status is showing delivered but actually nothing delivered. For last 2 months struggling to get my money but every time they say we can refund only in your wallet, for last 15 days the money is still not refunded in wallet as well.

This is pure cheating and fraud for the money I have paid (1600 Rs) ,I received 10 dead roses.i will definitely appeal to the consumer court and get things justified.

From: You

Date: 19 February,2024-16:29

What's is Update of the My Order for the COMBO pack? What t is The status of the My Gift ? Order gift on the Valentine days?

Usually, we re-attempt delivery same day however due to huge Valentine week Rush the rider could not wait or re-attempt again.

We can re arrange the delivery or We can cancel the order and issue 100% refund in MFT wallet for future purchasing

What is Meaning for the This sentences ? Please explain the Briefly

From: You

Date: 14 February,2024-12:28

hello teams,

Rearrange the COMO pack with Proper Teddy+12 Rose Flower+ Dairy Milk as per Description in COMBO PACK.

send to My Update Address at Nanded to the Same on the Today.

Its delay from 2-3 Days from my order.
I am very disappointment of the Feedback and lack of Communication from Myflowertree teams.

Clarification from communication to user and complete the issue ASAP

From: You

Date: 14 February,2024-12:19

I want the to sent the delivery same addres on working days Monday to Friday time between 10 am to 5 PM

Please arrange today urgently

Waiting for my customer very aggressively.

We are aggressively waiting for your company feedback and Nanded person feedback.

We are using your site regularly. This times I face very bad phase and disappoint to service from your side

Please clear the issue today

From: You

Date: 14 February,2024-12:19

I want the to sent the delivery same addres on working days Monday to Friday time between 10 am to 5 PM

Please arrange today urgently

Waiting for my customer very aggressively.

We are aggressively waiting for your company feedback and Nanded person feedback.

We are using your site regularly. This times I face very bad phase and disappoint to service from your side

Please clear the issue today

From: MyFlowerTree

Date: 14 February,2024-12:15

Dear Customer,

Thank you for choosing MyFlowerTree

In regards to your recent order, we would like to inform that delivery was attempted by our team on ;, however the delivery was not completed due landmark issues/phone not reachable.

Usually, we re-attempt delivery same day however due to huge Valentine week Rush the rider could not wait or re-attempt again.

We can re arrange the delivery or We can cancel the order and issue 100% refund in MFT wallet for future purchasing

Your satisfaction is of highest importance to us and we thank you for highlighting the issue.

We assure you of our best services at all times. "

From: You

Date: 12 February,2024-11:07

dear sir,

we didn't get the any Combo Product from Your side. I didn't get the any email on the working day. I expect the combo product on the my delivery address today.

From: MyFlowerTree

Date: 12 February,2024-11:03

Dear Customer,

Thank you for choosing MyFlowerTree

In regards to your recent order, we would like to inform that delivery was attempted by our team on ;, however the delivery was not completed due landmark issues/phone not reachable.

Usually, we re-attempt delivery same day however due to huge Valentine week Rush the rider could not wait or re-attempt again.

We can re arrange the delivery or We can cancel the order and issue 100% refund in MFT wallet for future purchasing

Your satisfaction is of highest importance to us and we thank you for highlighting the issue.

We assure you of our best services at all times. "

From: MyFlowerTree

Date: 09 February,2024-22:00

Dear Secret,

Just thought to keep you posted that we are working on your complaint and it shall be resolved shortly.

We thank you for choosing India's Favorite Gifting Destination

Customer Service
MyFlowerTree.com

Fake delivery. Please never ever use this website. It is a complete scam.
I ordered a few things for my friend and the order was not at all complete. So I raised a complaint with the company and they closed the complaint without solving the issue. Such a very big scam company. It better to use other genuine company like the Ferns and Petals.
I am not doing this to promote any other companies. But this is a real anger from a dissatisfied customer.

It's afraid company. Order recieved and product not delivered still the online status is showing that the product is delivered.No way u can get refund.
Big cheat

Unfortunately I hadn't read the reviews on Trustpilot before placing the order - but all reviews here seem accurate: it's a highly fraudulent and scamming website. They accept orders, add various additional charges but don't deliver. Please do not waste your money on these guys. Despite providing a detailed address, with manned reception and 2 phone numbers, no attempt or contact was made for delivery. Evidently, a fraudster - needs to be reported!

Order ID: #1259015 was supposed to be delivered on 14th Feb evening, it was not delivered on 14th, they gave a fake excuse and told us that it would be delivered on 15th. Delivery was not done on the 15th too. Customer care is impossible to reach, they don't pick up phone calls. Mails are not responded to.

Order flowers for wife's birthday on 14th Feb, Charged 150 rupees due to Valentine's days rush, but did not deliver. Customer care number does not work. No way to cancel or contact the vendor. On 15th Feb they are delivering the flowers and the delivery guy says I wont get refund if I don't accept the flowers. Pathetic service. Thugs looting money.

I wish I could give stars in minus it's soo unprofessional and basically fraud website

On 14th I ordered roses cake and teddy and paid for it and it never got delivered

Fraud 100%. Do not buy from this company. They have absolutely no active source of communication with them and refuse to give you any sort of information about your purchase.

Order wasn’t delivered in the scheduled plot plus their number which their site claims to be valid till 11 pm stops working post 9 pm.

I have ordered flowers and gift with this website morning 12 o clock for my spouse birthday surprise ., this bleady company didn’t deliver the flowers n gift what I have ordered till night 10o clock .
Not even delivers the order.,
Don’t have customer care to support don’t have proper service
Suggest no one shouldn’t order anything from this website
Fraud company ., fraud owners #### to this company .,

I ordered a cake from Myflowertree. It was never delivered, and ofcourse they took the money. I called the customer care 4 times and they promised it would be delivered and other garbage.
I raised the cancellation and nothing happened. It is surprising that such companies and websites are allowed to exist. I am sure there are other such instances and the company is worth auditing and checking if it is NOT really a fraud.

Update:
Feb 19th 2024

Finally, after a lot of conversations, I got the refund.

Really useless sorry for this but Iam really not happy with this site...you guys failed to deliver my order....n I have paid for my orders n not received my orders..this site is just to stole the money

FRAUD SITE!!, I ordered cake and flower combo and the order was updated as delivered even when it was not delivered. It was a pure case of fake delivery. On contacting the call center, they asked me to raise a complain via the site and after 6 hours replied that your order has been delivered as per the status!!!!! The complain was raised under the fake delivery category and they came back saying it is delivered by checking the order status. Post that they did not reply.

Extremely poor service. The person received just a birthday note without the flowers. Never use this service again

Very bad service n product quality.
Received wrong product.

I have received the cake in it's worst condition. The cake is damaged and there are no writings on cake as mentioned. There were lot delivery issues , recieved it late. Also the delivery boy didn't come up we had to collect it. Total wastage of time.Very worst experience I have ever recieved by any of these services. Spoilt the entire mood by this poor customer service. Would rate 1 star for this experience. Expecting that our issue will be resolved at earliest by sending a replacement of cake.

Worst company, fools around customer.
Purchased a 1900/- bouquet to be delivered between 11 am to 1 pm, but it didn't get delivered by 7 pm also.
Some idiot pupets sitting on customer care, who will keep on repeating same lines, "Your order is under processing, and if you will ask what is meant by processing, they will say cant share info (lol!). When asked to share delivery guy's contact no., they said can't share against policy." They will keep on repeating same lines and you will hope for your order to get delivered and they will keep on giving new deadlines, before 1pm, 3 pm, 7pm and now they says before 9pm.
I am so frustrated and now as the full day is almost over, there is no excitement left to surprise my parents with flowers on their Anniversary.
Only frustration is there.

Gentle request to please do not fall in this trap, its waste of time, efforts and money. They should be punished for cheating on people, fooling them around and for being irresponsible.