Everything went great. The only thing I would ask them to change is to add a credit card payment option, it would make everything easier and faster than PayPal.
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My Hookah Canada has great customer service. I ordered from the USA based website and did not find out until after placing my order that the shipping will come from Canada. After calling a few... See more
Search engine on WEB site was very good and delivery tracking was also very good. However mode of payment doesn’t give the option of using a credit card directly. Not everyone wants to use PayPal. Ove... See more
I ordered the Aladin Rocket shisha and the shisha itself is beautiful but I want to stress on the service provided. I was unable to blow out the stale smoke. I contacted chat support they immediately... See more
Company details
Written by the company
Welcome to Myhookah.ca - the greatest online shop for all types of hookahs, hookah accessories with affordable prices. If you are about to buy hookah online in Canada and yet skip paying shipping you are on the right place. Get the best smoking exper...
Contact info
United States
- www.myhookah.ca
4.6
Excellent
261 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 1 month
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Thank you for the great service
Thank you in ensuring I made the best purchase when one of my items was out of stock. Shipping was so quick. Thank you all again !
16 January 2023
Amazing customer service and products
Amazing customer service and products. That’s why I would continue to shop from My Hookah! This is a business that ensures customer satisfaction and not just one time purchases and I love this about them. Thank you!
10 January 2023
Good product and best support
Good variety, products and best support. When received a shipment an item was missing, but the customer support quickly resolved it and shipped the item for free!
17 January 2023
Great hookah 👍
14 January 2023
They had incredible customer service…
They had incredible customer service and quick shipping. Very friendly and knew what they were talking about
6 January 2023
Your site is super easy to use and…
Your site is super easy to use and order from, and for the most part, the prices are all reasonable. The only problem I have is with the costs of shipping. I understand that shipping costs have gone up for everyone, but I feel it should never cost more or the same as your purchase to ship it. Just my opinion, and as much as I'm annoyed by it, I still paid it.
25 December 2022
Will buy again!
The checkout and purchase process was very easy but the customer service is what sold me. The flavour I selected was sold out and I was contacted to ask what my other preference was I was amazed and grateful. I will definitely be purchasing again.
10 December 2022
Best price for what I was looking for.
Product was quality and I got a discount just for signing up to the newsletter. I guess shipping in Canada is a bit expensive, but item was fairly heavy too.
9 December 2022
Appreciated the xtra service
Appreciated the phone call helping me choose another color. Fast and efficient shipping
14 December 2022
Online order was shipped within an hour…
Online order was shipped within an hour of ordering! Arrived almost as quickly.
7 December 2022
Excellent Transaction
Awesome communication, very happy with my purchase and was an easy transaction very pleased ty!!!!!
13 December 2022
Amazing
Fantastic place to solve you hookah needs. The gentleman was knowledgeable and polite in assisting me with my choices. I will buy again from my hookah. Thanks again.
Lp
25 November 2022
Great service and fast delivery
6 December 2022
Arrived well packed with everything in…
Arrived well packed with everything in the box! Package was delayed a bit but we're getting around that christmas shopping time of the year so i didnt mind that.
2 December 2022
Amazing customer service
Thank you! 3rd time ordering an dalways pleased, all items packed with care, great customer service, will be back soon!!!
1 December 2022
When they were out of stock of a…
When they were out of stock of a product, they promptly messaged me and offered any replacement at no extra cost. Very good customer service. I will be coming back for any hookah needs :)
1 December 2022
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