Myprotein Reviews 

225
TrustScore 4 out of 5

4.0

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 136 reviews, reviewers had a great experience with this company. Customers frequently praise the exceptional product quality and wide variety, noting that items like proteins, snacks, and comfortable clothing consistently exceed expectations. People also truly appreciate the helpful regular promotions, fantastic flavors, and generally fast, reliable delivery times across purchases. However, some customers also noted frustrating technical issues regarding the ordering process and website usability during final checkout. Consumers additionally experienced occasional unexpected delays with delivery services, where packages arrived significantly later than originally scheduled dates. A few people mentioned that promotional items sometimes disappeared from baskets or orders faced other unexpected operational complications.

What people talk about most

Product

Customers consistently note positive experiences with product variety and quality, often praising the... See more

Quality

Reviewers mention positive feedback about quality, expressing great satisfaction with the high-standard... See more

Order

Reviewers highlight negative aspects of the order process, expressing considerable frustration with... See more

Delivery service

People report ambiguous experiences with delivery_service, as opinions are heavily divided. While many... See more

Website

Consumers find website experiences to be mixed. Some reviewers praise the ease of navigation, good product... See more

Reviews shaping this summary

Rated 4 out of 5 stars

You have significantly raised your prices compared to last year.. which is disappointing.

Company replied

Rated 4 out of 5 stars

I ordered almond butter but instead of crunchy I ordered smooth one. I noticed that after payment so I quickly wrote to customer service to ask if smooth butter could be changed with crunchy. The feed... See more

Company replied

Rated 4 out of 5 stars

I love your products, but please put size references for every model and what size the person on the photo is wearing, so we can better imagine and understand what to purchase.

Company replied

Rated 5 out of 5 stars

Here’s a polished version of your message: Thank You Note: I am truly grateful for this purchase. It has brought me great satisfaction, and I appreciate the quality and value it offers. Than... See more

Company replied


Company details


Contact info

  • Meridian House, Gadbrook Park, Gadbrook Way, CW9 7RA, Cheshire, United Kingdom

  • www.myprotein.bg

4.0

Great

TrustScore 4 out of 5

225 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.0

All reviews

(225)

159 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quality products

Quality products at a good price. Good service

22 December 2020
Myprotein logo

Reply from Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

I like your products

16 December 2020
Myprotein logo

Reply from Myprotein

Hi,

We are really happy to see read this feedback from you and thank you for this review.

If you will have anything that you will need any help with in the future, please do not hesitate to contact our customer service team through your online account and we will help you.

Have a lovely day.

Feedback team

Rated 5 out of 5 stars

Great health supplements.

I have been purchasing health supplements from Myprotein for the past several years.

I always focus on the quality when it comes to this, and Myprotein have not disappointed me.
I can say the prices they offer are also great for the quality products I get.

I buy proteins, vitamins, BCAA, minerals and so on, all from them.

The delivery is always faster than expected too!

Thank you and keep it going!

16 December 2020
Myprotein logo

Reply from Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 5 out of 5 stars

Excellent quality

Excellent quality, excellent service, excellent products, excellent taste and fast shipping.

8 December 2020
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Love the service

The service is perfect!

19 November 2020
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 4 out of 5 stars

Good value for your money

Good value, good products with the only exception that the high protein bars are absolutely disgusting. The rest of the bars are great but these ones are just horrible...

19 November 2020
Myprotein logo

Reply from Myprotein

Hi,

Thank you for taking the time to leave your review!

I am sorry to hear of this matter and I do want to get this looked into. Please contact us from your account for further investigation.

Have a nice day,

Feedback team

Rated 5 out of 5 stars

quick delivery

quick delivery, quality products

19 November 2020
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Brilliant products

Brilliant products! Fast delivery! I'm very satisfied!

19 November 2020
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Satisfied

Fast shipment, good quality products

22 October 2020
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Top products

Top quality. Very good

22 October 2020
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Very good company with very good…

Very good company with very good products

16 October 2020
Myprotein logo

Reply from Myprotein

Hi,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Show reviews in all languages. (225 reviews)

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