Myprotein Reviews 

344
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality of the fitness clothing, comfortable materials, and highly reliable daily supplements offered across the platform. People also express strong satisfaction with the wide range of attractive product options, appealing website layouts, and delightful promotional gifts included with their purchases. However, some people mentioned recurring concerns regarding rising product prices, artificial discount structures, and relatively expensive delivery fees compared to alternative marketplaces. Additionally, a few other consumers noted that specific orders experienced frustrating delivery delays, incomplete sets, missing items, or confusing shipping tracking details.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting great clothing quality,... See more

Quality

Reviewers highlight positive aspects of quality, expressing overall satisfaction with the clothing and... See more

Order

Consumers find order experiences to be frustrating and ambiguous. Reviewers report financial issues such as... See more

Price

Customers had ambiguous experiences with price. While some reviewers reported good deals and decent prices... See more

Delivery service

Clients share ambiguous opinions on delivery service, noting that shipping can be quite expensive and unclear... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the products and how many fits you offer, and the gifts and promotions. The only problem is always the stock, I hardly find things in my size & I don't like rushing myself into purchase just beca... See more

Company replied

Rated 4 out of 5 stars

Without discounts there are overpriced items... But there are almost everything instead of other shops that sell MyProtein brand.

Company replied

Rated 4 out of 5 stars

i like the materials, quality and all your supplements but you should sponsor me couse you have so many things i like but dont have enough money :(

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

344 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

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4.0

All reviews

(344)

123 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hi Александр,

We are really happy to see read this feedback from you and thank you for this review.

If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.

Have a lovely day.

Feedback team

Rated 5 out of 5 stars

Everythig fits perfect

11 February 2021
Myprotein logo

Reply from Myprotein

Hi Anet,

We are really happy to see read this feedback from you and thank you for this review.

If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.

Have a lovely day.

Feedback team

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hi Robert,

We are really happy to see read this feedback from you and thank you for this review.

If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.

Have a lovely day.

Feedback team

Rated 5 out of 5 stars

The best protein!

9 February 2021
Myprotein logo

Reply from Myprotein

Hi Šárka,

We are really happy to see read this feedback from you and thank you for this review.

If you will have anything that you will need any help within the future, please do not hesitate to contact our customer service team through your online account and we will help you.

Have a lovely day.

Feedback team

Rated 5 out of 5 stars

Great expirerience and question

Great expirerience with this brand. But I have one question about product Omega 3 plus (czech market). From which fisches is this oil? Thank you. Gabriela Hájková

26 January 2021
Unprompted review
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Please contact us via social media or live chat and an adviser will be able to assist regarding your question.

Have a good day,
Matt

Rated 5 out of 5 stars

All fine

All fine, quick delivery.

24 January 2021
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Everything good

21 January 2021
Myprotein logo

Reply from Myprotein

Hi Michal,

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Feedback team

Rated 4 out of 5 stars

Great products, bit expensive delivery

Good products, delivery fee is bit expensive (I do not really need the goods to be delivered the next day, I do not mind waiting for a week, however no such option provided).

19 January 2021
Myprotein logo

Reply from Myprotein

Hi Martin,

Thank you for taking the time to leave us your 5-star review.
We are always doing our best to get you the best delivery price while making sure are customers receive the best delivery service.

Please make sure you are registered to receive our newsletter to ensure you are the first to hear about all of the new exciting products that we have for you along with the best discounts to use on your future orders.

Thanks Jeanette

Rated 4 out of 5 stars

To slow delivery 😔

19 January 2021
Myprotein logo

Reply from Myprotein

Hi Lukas,

Thank you for taking the time to leave us your 4-star review.
We are working hard every day to speed up the delivery to you.

Please make sure you are registered to receive our newsletter to ensure you are the first to hear about all of the new exciting products that we have for you along with the best discounts to use on your future orders.

Thanks Jeanette

Rated 5 out of 5 stars

really great products

I bought leggings, sport bra, nut butter and cookie, and I am really satisfied with quality and taste too, perfect ingredients, material is comfortable. I can just recommend

9 December 2020
Myprotein logo

Reply from Myprotein

Hi Lenka,

thank you for your feedback we really appreciate your time and opinion!
If there is anything we can help with, feel free to contact our customer service team through your online account. We hope to see you again!

Have a wonderful day,
Myprotein Customer Service

Rated 5 out of 5 stars

Excellent service at all

Thank you, guys. Great job at Myprotein. Fast delivery, tasty flavors, excellent quality and cool prices. See you soon again.

8 December 2020
Myprotein logo

Reply from Myprotein

Hi Alexandr,

Thank you for your feedback we really appreciate your time and opinion!
If there is anything we can help with, feel free to contact our customer service team through your online account. We hope to see you again!

Have a wonderful day,
Myprotein Customer Service

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hi Miroslava,

Thank you for your feedback we really appreciate your time and opinion!
If there is anything we can help with, feel free to contact our customer service team through your online account. We hope to see you again!

Have a wonderful day,
Myprotein Customer Service

Rated 5 out of 5 stars

Great products!

8 December 2020
Myprotein logo

Reply from Myprotein

Hi Stanislav,

Thank you for your feedback we really appreciate your time and opinion!
If there is anything we can help with, feel free to contact our customer service team through your online account. We hope to see you again!

Have a wonderful day,
Myprotein Customer Service

Rated 3 out of 5 stars

Bad size of bra and crop top

Because, your sizes of dresses is not rhe right. Almost all of my dress is not very well and i must right now have the problem with send this pack again back.

8 December 2020
Myprotein logo

Reply from Myprotein

Dear Dominika,

Thank you for taking the time to leave your feedback!
We are sorry to hear about this and would like to resolve it for you. Please contact us through your account so that we have access to your account details.

Have a wonderful day,
Myprotein customer Service

Rated 5 out of 5 stars

Good job MyProtein.

Good quality products as always, extremely fast delivery. Happy with the purchase.

8 December 2020
Myprotein logo

Reply from Myprotein

Hi Krystof

Thank you for your feedback we really appreciate your time and opinion!
If there is anything we can help with, feel free to contact our customer service team through your online account. We hope to see you again!

Have a wonderful day,
Myprotein Customer Service

Rated 5 out of 5 stars

Perfect 👍🌺

19 November 2020
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 4 out of 5 stars

Good quality and delivery speed

Been buying from MyProtein for several years. Products are mostly an excellent quality, also rank high at Labdoor.com for purity and label values accuracy. Enjoy the discounts too.

Although sometimes they have discounts ill-communicated. For example, the current one said "35% off the entire order" while it only counted for selected products.

9 November 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review.

I am pleased to hear that you are happy with our products and services and look forward to your next order.

Sue

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good price, good product :)

22 October 2020
Myprotein logo

Reply from Myprotein

Dobrý den Matěji,

Moc Vám děkujeme za Vaši zpětnou vazbu a hodnocení.

Velmi si vážíme našich zákazníků a cokoliv budete v budoucnu potřebovat obraťte se na náš a určitě Vám pomůžeme.

Jsme rádi, že u nás nakupujete.

Přejeme Vám krásný den,

Petr

Myprotein tým

Rated 5 out of 5 stars

good products

good products, excelent delivery

16 October 2020
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 3 out of 5 stars

Second time when I order it something…

Second time when I order it something Its delay...first time 5 days..this time again...products Are good but timing Is not :(

16 October 2020
Myprotein logo

Reply from Myprotein

Hello Tomas,

Thank you for taking the time to leave your review.

I can see this order is now showing as delivered to you successfully. I do apologise for this taking longer than you'd have expected on this occasion.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Kayleigh

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