Myprotein Reviews 

344
TrustScore 4 out of 5

4.0

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Review summary

Created with AI, based on recent reviews

Looking at 82 reviews, reviewers had a great experience with this company. Customers consistently praise the excellent quality of the fitness clothing, comfortable materials, and highly reliable daily supplements offered across the platform. People also express strong satisfaction with the wide range of attractive product options, appealing website layouts, and delightful promotional gifts included with their purchases. However, some people mentioned recurring concerns regarding rising product prices, artificial discount structures, and relatively expensive delivery fees compared to alternative marketplaces. Additionally, a few other consumers noted that specific orders experienced frustrating delivery delays, incomplete sets, missing items, or confusing shipping tracking details.

What people talk about most

Product

Customers consistently note positive experiences with product, highlighting great clothing quality,... See more

Quality

Reviewers highlight positive aspects of quality, expressing overall satisfaction with the clothing and... See more

Order

Consumers find order experiences to be frustrating and ambiguous. Reviewers report financial issues such as... See more

Price

Customers had ambiguous experiences with price. While some reviewers reported good deals and decent prices... See more

Delivery service

Clients share ambiguous opinions on delivery service, noting that shipping can be quite expensive and unclear... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Love the products and how many fits you offer, and the gifts and promotions. The only problem is always the stock, I hardly find things in my size & I don't like rushing myself into purchase just beca... See more

Company replied

Rated 4 out of 5 stars

Without discounts there are overpriced items... But there are almost everything instead of other shops that sell MyProtein brand.

Company replied

Rated 4 out of 5 stars

i like the materials, quality and all your supplements but you should sponsor me couse you have so many things i like but dont have enough money :(

Company replied


Company details


Contact info

4.0

Great

TrustScore 4 out of 5

344 reviews

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Asks customers to review

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4.0

All reviews

(344)

123 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Best Quality

16 October 2020
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review.

It's always such a pleasure to receive this feedback from our loyal customers.

Please don't hesitate to contact our Customer Services Department if you have any further questions or queries, we would be more than happy to assist.

Take care, and have a lovely day.

Kind Regards,
Sue

Rated 5 out of 5 stars

Fast delivery

Fast delivery, good prices. Czech

16 October 2020
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Great experience

The shipping was very fast and everything I got was in a perfect condition. I enjoy the products a lot and I feel like they help me with my nutrition.

16 October 2020
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

This eshop is excellent

This eshop is excellent. Fast shipping and lot of discounts. I ordered Whole Fuel Blend and the taste and composition is wonderfull. I had Vanilla flavor. I will order again soon! :)

7 October 2020
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Great support

I had no problem contacting Czech My Protein services when my protein bag arrived damaged, with less powder than it was supposed to.
They did not hesitate to refound and sent my money back.
You can definietly count on them if something happens with your order, which is super important in my opinion.

Super satisfied.

6 October 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

I am very satisfied with every order

I am very satisfied with every order. Everything is packed well and delivery time is just a few days to Slovakia.

2 October 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Perfect offering

Wide range of various products, good quality, reasonable prices, very quick delivery time, and user-friendly and simple e-shop offering.

1 October 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

I really like to buy proteins here

I really like to buy proteins here, they taste great, they work and always for a nice price. I am always very satisfied. I'm already looking forward to the next purchase. G.Ž.

1 October 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

the sales are amazing

the sales are amazing, the order came fast and the products are amazing, i will be ordering soon again 100%!

1 October 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Great company with premium quality…

Great company with premium quality supplements, love that new ideas as clear protein whey isolate

1 October 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 4 out of 5 stars

Great proteins, worse packaging

Great, tasty vegan proteins. Love it!
Only one thing I can criticize is the packaging of whole package. There were lots of useless filling including plastics. It could be better for sure (use used cardboards, papers etc.)

1 October 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Thank you for taking the time to leave your review!

I am so pleased to hear this, we strive to provide smooth buying experiences.

Myprotein, and THG as a whole, is committed to sustainability and is continuously taking steps to improve operations, including and not restricted to, reducing plastic usage by introducing fully recyclable shipping boxes and eliminating plastic tape. 95% of all parcels contain fully recyclable packaging, and we are already working on solutions for the remaining 5%. All board and paper used on cartons and shipping boxes is FSC certified from sustainable sources and our protective void fill is 99% air and 100% recyclable.

As we ship worldwide, we always want to ensure that all customers get the best quality products, and our current packaging serves a purpose to keep it at its best for as long as possible, reducing waste and maintaining high customer satisfaction standards.

Have a great day,
Matt

Rated 5 out of 5 stars

Great product

Great product, great price

1 October 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 4 out of 5 stars

improve your shipping methodes and…

improve your shipping methodes and shipping fees

1 October 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Thank you for taking the time to leave your review!

We strive to provide the best shipping costs and delivery timescales possible, if you have any issues please let us know.

Have a great day,

Matt

Rated 5 out of 5 stars

Great deals on quality supplements and good customer service

Great deals on quality supplements and very good customer service. Our whole family orders on this website and we are happy with the products and services.

18 August 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Hello Charlotte,

Thank you for your 5 star review.

We strive to always give everyone of our Myprotein customer the very best products at the very best prices.

Thank you again for shopping with us.

Have a nice day,
Feedback team

Rated 5 out of 5 stars

Satisfied

Satisfied with every order, fast delivery, well packed.

22 July 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Cheers for leaving your 5 star review!

This is what I love to hear regarding your buying experience.

Have a good day,
Matt

Rated 5 out of 5 stars

Quick delivery

Quick delivery, very good material, beautiful clothes

19 June 2020
Unprompted review
Myprotein logo

Reply from Myprotein

Hi Sylvie,

We are really happy to read this feedback from you and thank you for this review.

We always try to make all our customers happy and we are glad to see you are one of them.

If you will have anything that you will need help with in the future, please do not hesitate to contact our customer service team through your online account and we will help you.

Have a lovely day.

Petr

Myprotein

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