Myprotein Reviews 

413
TrustScore 4 out of 5

4.1

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Review summary

Created with AI, based on recent reviews

Considering 174 reviews, reviewers had a truly great overall experience with this company. Customers frequently praise the high quality of the products, noting that the protein supplements and clothing items offer great taste and comfort. Consumers also mention that the official website is clear and easy to navigate, making the overall ordering process very quick and smooth. However, some reviewers were not happy with delivery problems, frequently noting delayed shipments, missing items, or packages lost by the courier service. A few other people also felt that address information can sometimes cause issues or that available shipping options are a bit limited.

What people talk about most

Product

Reviewers mention positive feedback about product quality, taste, and reasonable prices. Consumers appreciate... See more

Quality

Customers consistently note positive experiences with quality, highlighting premium protein supplements,... See more

Delivery service

People report ambiguous experiences with delivery_service, as opinions on shipping times and options vary... See more

Order

Customers had ambiguous experiences with order processes, showing a mix of satisfaction and frustration. Many... See more

User experience

Users describe ambiguous interactions with user experience. While many reviewers praise the platform as fast,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Good product and flavour: Impact whey protein natural flavours are good for my taste, not too sweet. Pricy, but in sale weeks its ok. Search function could be better, but purchase and delivery... See more

Company replied

Rated 4 out of 5 stars

As a lacto-vegetarian, it would be good to see what I can safely buy. It took a long time to figure out which of the ingredients were suitable for me.

Company replied

Rated 5 out of 5 stars

Fast delivery. Good price to quality ratio. I have bought the same product earlier as well, it has lasted 2 years. So good quality for an average fitness person. Maybe not good for professionals.

Company replied

Rated 5 out of 5 stars

Myprotein sells excellent quality protein products with good taste and high protein level. I am very satisfied with fast shipping - although on MyDays it can be a bit slower than usual.

Company replied


Company details


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4.1

Great

TrustScore 4 out of 5

413 reviews

5-star
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1-star

Asks customers to review

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4.1

All reviews

(413)

260 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

fraudulent bank card data collection

Shows google pay and writes during the payment process that you will "pay right now" then it ends up saving your bank card in it's own database with all the details and did not use google pay at all.

Update: the comment what the myprotein support left here is missleading ,I logged into their application and I saw that:
- they still store my bank card details
- he replied a template message,literally copied over some not even fitting text for my problem
- I had previously opened a thread in their application where I complained,he didnt reply to that but opened an other one and most probably didn't even take his time to read that message

So I assume his message here is clearly for the bypassing users,not for me at all. Good luck for everyone with their support team..

4 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking time to leave your review.

I apologise you have faced issues with this order, I have now looked into this for you and contacted through your account to resolve this issue.

Please log into your account to view this message.

Thanks,

Sam

Rated 3 out of 5 stars

The listed products on the website is…

The listed products on the website is hard to identify. Could ve better if it was more cstegorized

4 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 4 out of 5 stars

MyProtein provides high quality…

MyProtein provides high quality product, this is why I am a regular customer.
I had some unpleasant experience before with the shipping company which is in contract with MyProtein in Hungary, receiving the order weeks later, so changing the shipment contractor may need reconsideration.

2 June 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 5 out of 5 stars

Good product

Easy ordering, Clear website, Good promotions, Quick delivery. Great service!
I've been using this product for years. Good quality.

19 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 3 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards, Natalia

Rated 5 out of 5 stars

Great promotions

Great promotions, fast delivery!

25 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal customers.

Your feedback helps us to maintain and improve our services, and the team will be very pleased to hear your kind comments.

If you have any questions or queries, please do not hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind regards,
Natalia

Rated 1 out of 5 stars

I couldn't finish the payment

I couldn't finish the payment. I didn't get the code. I have already tried 4 times.

22 May 2026
Myprotein logo

Reply from Myprotein

Hi,


Thank you for taking the time to leave a review.


We are sorry to hear of this issue and do want to get this resolved. Can you please respond to the message that has now been sent to you via your TrustPilot account?


We look forward to getting this resolved.


Kind Regards, Natalia

Rated 5 out of 5 stars

Got a great discount nice products

Got a great discount nice products

21 February 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 3 out of 5 stars

i like the product photos very nice…

i like the product photos very nice quality, but would be great tk include some plus size modells for each clothes so bigger people can kinda see what it would look like on a bigger person. also when you press the back arrow on a page and it goes back to the category it jumps to the top of the page always so you have to scroll a lot all the time

14 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 5 out of 5 stars
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 3 out of 5 stars

Your cost is too high i think

Your cost is too high i think. I would order more if your prices offered better value for money

14 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for taking the time to leave your review, we value and appreciate your comments.

We are always striving to improve and better your shopping experience and we wouldn't be able to do this without your valuable feedback.

Please don't hesitate to contact us should you have any further questions or queries, as we would be more than happy to assist.

Kind regards,

Sam

Rated 5 out of 5 stars

Amazing quality

14 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

High quality

High quality, frequent sales, great customer service and short shipping time

14 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this kind of feedback from our loyal customers.

Your comments help us maintain and improve our services, and the team will be delighted to read your kind words.

If you have any questions or requests, please don’t hesitate to contact us — we will be happy to assist you.

Take care and have a wonderful day.

Kind regards,
Natalia

Rated 5 out of 5 stars

I satisfied about my order experience…

I satisfied about my order experience via Myprotein webshop. As a user I found the site simple an clear. All of my packages I have ordered arrived correctly.

6 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

all product is ok

all product is ok. i hope all stuff what they put to the mix are safe and clean.

9 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

Good quality and fair price if you use…

Good quality and fair price if you use the coupons.

7 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,
Natalia

Rated 5 out of 5 stars

The products have very high quality

The products have very high quality, they are very comfortable to wear.
The order was easy to proceed.

5 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

Rated 5 out of 5 stars

Straight forward

Easy, straight forward, option to subscribe to products and even change the subscription frequency easily. I use the vegan protein and I love it.

5 May 2026
Myprotein logo

Reply from Myprotein

Hello,

Thank you for leaving your review!

It is always a pleasure to receive this feedback from our loyal Customers.

Your feedback always helps us to maintain and improve our services, and the team will be so pleased to hear your kind comments.

Should you happen to have any questions or queries, please don't hesitate to contact us and we will be happy to assist.

Take care and have a lovely day.

Kind Regards,Natalia

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