I have ordered DOMO Tri-Fold Tablet Case for latest debuts Redmi Pad SE 8.7 is full protection my new Xiaomi Redmi 8.7 pad with magnet during standing, it’s very good quality. I also very satisfied... See more
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Everything is good, fast shipping and genuine product quality, but you have to read the description of each item very well before buying.
I am trying to contact support in relation to delivery of an incorrect product. I have tried email, phone, chat all to no avail. No one answers chat or email and phone does not connect. Portrays i... See more
Company replied
Perfect to get Google Auto support in Tesla. Works flawlessly. The delivery from MyTrendPhone was great and the price was very competitive
Company details
Information provided by various external sources
MyTrendyphone.se säljer kvalitets tillbehör till mobiltelefoner, iPod, iPhone, minneskort, spelkonsoler och foto & video tillbehör till marknadens lägsta priser. Vi erbjudar mer än 90.000 olika produkter. Vår målsättning är att ha nöjda och glada kunder genom att ge våra kunder en prisgaranti och fullständigt nöjd garanti när du handlar i vår onlinebutik.
Contact info
4.0
Great
14k reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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God behandling och mycket få …
God behandling och mycket få irritationsmoment.
21 June 2017
Unprompted review
Terrible Experience !!
Sharing my HORRIBLE First and last buying experience with MyTrendyphone website and advise to be careful and double sure before placing your order.
I had ordered Iphone 6s plus 128 GB rose gold (Order#8410837) on 3rd june 2017 and it was supposed to be delivered in next 3-5 days BUT it was never been delivered and finally I had to cancel the order on 15th June.
I presume that when a product is listed on MyTrendyphone website for said price that means it is available for shipping. No where during the buying procedure it says that this product is subject to availability and order will be processed only after checking the stock availability. However money was debited from the Bank
I spoke to support guy many times regarding the delay and date of delivery but no one had definite answer. In fact after a week of order, I received automated email that order has been canceled but upon speaking to support person they said that it is available in Remote store and will be delivered by 21st June. Finally on 13th June I got another email that Phone is out of stock hence cancelling the order.
It looks like there is neither coordination in between stock availability and Website listing nor the support guys are updated with the latest status. In either way, how come when a product is listed on website can be SOLD OUT??
I regretted my decision to place an order on MyTrendyphone and wasted almost 2 weeks time trusting them. The same Iphone was available on other competitor website with little more price and I wished I could have ordered from there. Now the sale is over and I need to shell out more money :(
19 June 2017
Unprompted review
Reply from MyTrendyPhone.se
Hello Binay and thank you for your review on TrustPilot.
I really appreciate that you took your time to bring this case to our attention!
I understand how annoying the situation must be for you and it is completely unacceptable.
Phone was expected in stock within 5-7 days. Then there was delay from supplier. In the end we got confirmation that our supplier was not able to deliver the phone any longer. That is the reason why you got wrong information from us.
You are not supposed to be affected by this mishap.
It is completely our fault and I sincerely apologize for the inconvenience.
I spoke to all representatives involved in your case and we are going to make sure not to have similar situations occur again.
I am going to contact you personally and offer suitable compensation.
Thank you in advance for your understanding and have a pleasant evening.
Sincerely,
Irina Bjern, Customer Service Manager
I would love to give them one star
I would love to give them one star, but they haven't been rude. But how how could they, so far i only got automated messages. But one thing after the other.
on 12th of April I sent my iPad for repair since the glass shattered. Postnord told me it was delivered on the 17th of April. On the 24th of April MTP messaged me that they have received the item. On the 26th the correct department messaged me that they have received the iPad. Today on the 12th of May they answer my mail, saying that it's also damaged on the corner, and they cannot give any guarantees for repair. So it took them, only after i asked for it, over two weeks to contact me to ask me if they should continue with the repair?
Don't get me wrong, I cannot judge their repair, but so far it's been a disastrous experience, but I guess what you pay for. No matter how successful the repair was, it will be my first and last business with them. 2-5 business days they said it will take.... NOT. Within 24 hours they claim they are going to answer emails, NOT.
So take your repairs elsewhere, it might be more expensive but it could be worth it.
12 May 2017
Unprompted review
Reply from MyTrendyPhone.se
Hello Matthias.
Thank you for taking the time and giving us a review on TrustPilot. Every feedback is important to us, and gives us a chance to improve.
We are sad to hear that you are not satisfied with our repair service which has taken a long time.
The repair itself does not take long time, but it is shipping to our workshop and back to you that takes a couple of days. You have received an email notification that we have received your device in Solna. All devices are shipped from Solna to our repair department where we have our own workshop and do repairs. Therefore, you have received two emails about the receiving.
On the website it is written that we repair within 2-5 business days after receiving the device at our technical department. This means after receiving the device at the repair department.
I apologize for longer waiting time than expected and i will do my best to make sure that you receive your ipad ASAP and that you are pleased with the new screen.
I have contacted our repair department to check status of repair and refunded the shipping cost as a small compassion for the waiting time.
I will contact you as soon as possible.
Do not hesitate to contact us earlier if you need something more or have further questions about the matter:
Phone: 0771-10 30 30
Email: support@mytrendyphone.se
Live chat: www.mytrendyphone.se
We are available for you weekdays: 08:00 - 22:00 and weekends: 10:00 - 18:00.
Sincerely,
Irina Bjern, Customer Service Manager
Bra support!
2 April 2017
Unprompted review
Great choice and easy to find your Mobil
Great choice and easy to find just for your Mobil.
Very helpful chat service too.
Quick delivery and well packed.
If only all on-line shopping went this smoothly.
I had to return two items, yet that not the shops fault.
31 March 2017
Unprompted review
Unsatisfaction
I bought a glass protector for my Moto G4 PLUS, as I read on the product description. Some days later I received the product, but it was for Moto G4. Obviously, did not fited on my cellphone but I just noticed after already opened the pack, so I could not request the change.
In the end, I paid for the product and delivery tax for nothing and I put the glass protector out.
The phone case that I bought is good, but I can not recommend this website after my experience..
25 March 2017
Unprompted review
Reply from MyTrendyPhone.se
Dear Camila,
I am sorry for the inconvenience, and thank you for your review here on TrustPilot.
You order contains 2 products, which are:
Glass protector: http://www.mytrendyphone.se/shop/motorola-moto-g4-199359p.html
Cover: http://www.mytrendyphone.se/shop/motorola-moto-g4-200147p.html
As you can see, the ordered glass protector is for: MOTOROLA MOTO G4 (4SMARTS SECOND GLASS SKÄRMSKYDD)
Denna produkt är kompatibel med: Motorola Moto G4
I am very sorry, but it seems there was some misunderstanding when you ordered the glass protector, as it is for the correct model and we sent you this product.
Of course, we can do something about this, as it does not fit your telephone. We will contact you as soon as possible, and give you information about maybe returning this product.
I wish you a nice day!
Best regards,
Irina Bjern, Customer service director
Great site. User friendly. Very fast delivery
Easy to navigate site. Fast shipping. Good prices. Highly recommend this to others
4 March 2017
Unprompted review
Super Service
The Delivery was really fast, very happy with the purchase
25 September 2016
Unprompted review
Simple, but just right
Honestly, the site itself isn't the best. I'd like to see a lot smarter filtering and search functions since there's just so many products to browse... but when push comes to shove they have an amazing product range (just about anything for a phone really), great prices and fast shipment.
2 August 2016
Unprompted review
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