my watch strap  

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Rated 1 out of 5 stars

Update: Order never received (been over a month, all emails ignored yet still sending marketing emails!). Money claimed back via my bank who thankfully were very helpful. *Can everyone who has been... See more

Rated 1 out of 5 stars

Giving 1 star is generous. Avoid this company at all costs. They take your money and do not send your item. They refuse to answer any correspondence. No direct number to speak with anyone. Now requ... See more

Rated 1 out of 5 stars

Update - vendor immediately requested me to provide additional details on seeing negative feedback. I wish they had acted so promptly on responding to the customer queries and resolving their issues... See more

Rated 1 out of 5 stars

Order placed before christmas and advised of delivery within 3-5 days. Nothing arrived and no response to email contact following up. Have tried contacting 4 times now and they do not even get back to... See more

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Rated 1 out of 5 stars

If I could rate it zero stars I would

If I could rate it zero stars I would. Ordered a watch strap on 27th November, payment was taken the same day. Advised delivery within 48 hours. It hadn’t been received 2 weeks later, I sent a message via their webpage and had a response saying the ticket had been logged and a representative would be in contact within 7 days. No contact received. No email address or telephone contact details available. I have since sent a further 8 messages and had no response but receive weekly marketing emails from them! Absolute scam. Wish I’d read the reviews first. Do not buy from here. Currently awaiting refund from the bank and advised they are a scam Website.

16 February 2024
Unprompted review
Rated 1 out of 5 stars

Avoid avoid avoid

Avoid this company ordered 3 watch straps only got 1 no way of contacting them regarding this so just prewarning anyone who’s thinking of ordering DONT!!!

1 February 2024
Unprompted review
Rated 1 out of 5 stars

Avoid like the plague

Ordered a watch strap at Christmas. Just like the other review, I was expected it to take some time because of the holiday period. And it's been nearly 3 months now. No communication. Nothing. I'm making one last attempt to contact them and then I'm reporting them to Trading Standards and Shopify (Their site is a Shopify store)

26 December 2023
Unprompted review
Rated 1 out of 5 stars

Please avoid this company

I ordered a strap in November, which hadn’t arrived before Christmas, it still hasn’t arrived. I contacted the company and I received an acknowledgment to my email with a link to a portal that I was unable to access. I received no reply to my next email informing them of this and as yet no refund. They still have the front to be sending me marketing emails though. I only wish I had checked the reviews prior to shopping with them. Lesson learnt. Please don’t waste your money.

23 November 2023
Unprompted review
Rated 1 out of 5 stars

Would NOT recommend.

Purchased a strap which arrived damaged. Sent 2 emails about this and the company has not responded.

Would not recommend or use!

17 December 2023
Unprompted review
Rated 1 out of 5 stars

Worst possible experience of online…

Worst possible experience of online shopping I have ever had. Months without delivery, one contact from support after many emails which resulted in nothing but a promise to send it out right way. That was Nov. 13. today is Jan 26th. These are as close to thieves as I have ever encountered online.

10 August 2023
Unprompted review
Rated 1 out of 5 stars

Worse company ever dealt with

Been chasing non delivery of order placed 4/12 /23 mailed and had no response 5 times.
Worse company I have ever had dealings with. DO NOT USE. Take your money promise you quick service then you can’t get in touch with them

4 December 2023
Unprompted review
Rated 1 out of 5 stars

PLEASE DO NOT USE THIS COMPANY !!!

PLEASE DO NOT USE THIS COMPANY !!!

They take your order collect your money, and then don't deliver the goods. Chased several times, but no response. No phone number to call and all the support email address does is log a ticket which doesn't get answers.

Please save your time and most of all money and buy from another more reputable company.

10 January 2024
Unprompted review
Rated 1 out of 5 stars

Awful company

Ordered on 24 December, delivery shows 2-4 days but nothing has been received. I’ve tried to contact them via email a number of time and no response. I would avoid this company.

24 December 2023
Unprompted review
Rated 1 out of 5 stars

Awful company

Awful company. Faulty goods received and company ignore all correspondence. Bizarrely I have left reviews when they have requested feedback but these never appear on their website. They hand pick the five star reviews to publish and ignore the rest. Wouldn't purchase anything from these again. Still not replaced my faulty goods.

3 January 2024
Unprompted review
Rated 1 out of 5 stars

SCAM COMPANY

Clearly a scam, as I can see from other reviews. Multiple times trying to make contact and nothing! I ordered 16th of December and nothing. I will be reporting and contacting the bank to get my money back.

16 December 2023
Unprompted review
Rated 1 out of 5 stars

Order never arrived - no response to contact

Order placed before christmas and advised of delivery within 3-5 days. Nothing arrived and no response to email contact following up. Have tried contacting 4 times now and they do not even get back to you. Online chat also doesn't work. However they are still peppering me with marketing emails. This business is a scam. Do not use.

12 January 2024
Unprompted review
Rated 1 out of 5 stars

Avoid

Avoid! Ordered a watch strap on 9th December, payment made and product never arrived. Contacted multiple times with no response and even received an email from them asking me to rate my product!!

12 January 2024
Unprompted review
Rated 1 out of 5 stars

Missing product

I had 1 watch strap from these people. It was ok except that it was for a smaller watch. I thought I would get another one for my Ultra but although I payed for it in November and I have opened 2 support tickets the last one 3 weeks ago I have had NOTHING from them.

17 November 2023
Unprompted review
Rated 1 out of 5 stars

Orders not delivered

Ordered a watch strap in November and it has not arrived. After numerous contact made with the company still no response.
DON’T ORDER FROM THEM. they take the money and do not deliver the goods

15 November 2023
Unprompted review

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