my watch strap  

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Rated 1 out of 5 stars

Update: Order never received (been over a month, all emails ignored yet still sending marketing emails!). Money claimed back via my bank who thankfully were very helpful. *Can everyone who has been... See more

Rated 1 out of 5 stars

Giving 1 star is generous. Avoid this company at all costs. They take your money and do not send your item. They refuse to answer any correspondence. No direct number to speak with anyone. Now requ... See more

Rated 1 out of 5 stars

Update - vendor immediately requested me to provide additional details on seeing negative feedback. I wish they had acted so promptly on responding to the customer queries and resolving their issues... See more

Rated 1 out of 5 stars

Order placed before christmas and advised of delivery within 3-5 days. Nothing arrived and no response to email contact following up. Have tried contacting 4 times now and they do not even get back to... See more

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Rated 1 out of 5 stars

Avoid purchasing from this company

Avoid purchasing from this company, you never receive your order! I placed an order in June, I have sent two emails and I have received no order and no response! Highly disappointed as you can’t even get into contact with them for a refund!! 100% Avoid

19 August 2023
Unprompted review
Rated 1 out of 5 stars

They are fraudsters and crooks

They are fraudsters and crooks. Purchased a watch strap in January. The strap never arrived. Have written to them numerous times, with no response. The only response I ever got, was when I demanded a refund, and they said they can only authorise a refund when I return the strap (that never arrived!!!). Do not touch them with a barge pole. A complete scam.

17 January 2023
Unprompted review
Rated 1 out of 5 stars

Awful

Ordered straps previously from them with no issues. But made an order on 16.07.2023 and nothing.. no response on emails, instagram or anything. It’s disgusting

6 August 2023
Unprompted review
Rated 1 out of 5 stars

Over 10 months and no response

Has now been 10 months since order - no item - no refund despite requests - no morals - but somehow seem to keep trading.

I Will keep posting reviews on regular basis and hope the numerous other customers who are in the same boat will do the same - please all affected complain to trading standards otherwise nothing will be done about this

23 October 2022
Unprompted review
Rated 1 out of 5 stars

This company is not a genuine company

If I could I would not give this company ANY stars. I have been waiting over five weeks for a strap that has never turned up.
I want my money back but more importantly I cannot understand how Trust Pilot can verify them as a genuine company when they are obviously frsudsters who take your money and never deliver the goods ordered.
Despite chafing them for my order all I got was a ticket investigating my complaint which has no genuine tracking number and the company cannot be contacted direct.
Mrs Valerie Stewart Howsrd

3 July 2023
Unprompted review
Rated 1 out of 5 stars

Purchased a leather strap for my Apple…

Purchased a leather strap for my Apple Watch 7 but it started to disintegrate after just 3 months. When I contacted them for a full refund, they asked me to send it to them for inspection but I had to pay the postage!! ( I think this is the ploy they use )They sent a replacement strap but from the very beginning, I have been requesting for a full refund as the item was sold as a premium quality leather strap & did not last as long as it intended for. In their recent email they said there is a wear and tear of the strap but the strap is meant to use daily and expected to last at least 1-2 years. They will not enter in to any further correspondance as per their latest email. So I am stuck with a poor quality leather strap for which I paid £44.10 + postage of £5.30 for INSPECTION !!!. Very poor quality product, poor customer service. Think twice or thrice before anyone consider purchasing any product from this company.

25 July 2023
Unprompted review
Rated 1 out of 5 stars

Order placed in December 2022

Order placed in December 2022. Chased multiple times with no reply. Gave up on this and purchased a strap elsewhere. This order was then received out of the blue in July 2023.

Cheap quality and very expensive compared to same products on Amazon.

Avoid this company.

9 December 2022
Unprompted review
Rated 1 out of 5 stars

The watch strap broke within the first…

The watch strap broke within the first day of me using it. It was a Milanese band for iWatch.

The magnet fell out completely rendering it useless.

No response from the company in a week, so not only is their product poor, their services are too.

Avoid this company.

6 July 2023
Unprompted review
Rated 1 out of 5 stars

Zero Customer Service

Purchased a watch strap for my apple watch, order received and with in a matter of weeks, the strap broke. I was unable to get any response via the online chat and after sending emails to the support email, I never received any rersponse. Would not recomend as the after sales supprt is zero

12 June 2023
Unprompted review
Rated 1 out of 5 stars

I should have read the reviews

I should have read the reviews! Order on the 26th of May and got a confirmation email & have had no response back. I have emailed multiple times & contacted via Instagram with no luck. Just AVOID.

26 May 2023
Unprompted review
Rated 1 out of 5 stars

Do not order from here

Do not order from here!

Never received my order and it’s been over a month now and have contacted them via email and text and had no response.
SCAM!

28 June 2023
Unprompted review

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