Update: Order never received (been over a month, all emails ignored yet still sending marketing emails!). Money claimed back via my bank who thankfully were very helpful. *Can everyone who has been... See more
my watch strap
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See what reviewers are saying
Giving 1 star is generous. Avoid this company at all costs. They take your money and do not send your item. They refuse to answer any correspondence. No direct number to speak with anyone. Now requ... See more
Update - vendor immediately requested me to provide additional details on seeing negative feedback. I wish they had acted so promptly on responding to the customer queries and resolving their issues... See more
Order placed before christmas and advised of delivery within 3-5 days. Nothing arrived and no response to email contact following up. Have tried contacting 4 times now and they do not even get back to... See more
You should know
Scam company. Avoid 🚨
I wish I would have looked at these reviews first. Fortunately my credit card company accepted the dispute and gave credited me back.
Do Not Buy From Them- Never sent purchase
My order has never been sent out for delivery and it is impossible to get any response from the website!
Terrible customer service- they just take your money and don’t send products.
Have not received order it has been…
Have not received order it has been 6weeks! Have left several messages but no one has been in touch.
Scammers.
AVOID!
AVOID!! I ordered a strap 7/5/23, 2-3 days expected delivery. Strap didn’t turn up so I emailed 23/5/23 and had the automated response that I would be contacted within 7 days, but no one contacted me. I emailed a second time and received the same automated response, so I followed the link to track your query, which led to a website you can’t access. Scammers.
Absolutely shocking
Absolutely shocking
First I never received my order after a week I emailed then no reply
Then somehow I received the strap
Absolutely horrible plastic material I got itchy rash all over my wrist
Avoid if you can please!! Strap in the bin already
Terrible company
Terrible company, ordered a strap, two weeks with no contact from them. Unable to call and they don’t reply to messages via email or Facebook. Had to go though my bank to get my £39 back. Steer clear!!
I am still awaiting a refund after six…
I am still awaiting a refund after six weeks and 4 emails with only the automated reply. I ordered the wrong size initially so had to send back which I did with signed for delivery. I re ordered the right size and this came quickly and to be honest I’m happy with it but still no sign of my refund on the first order. I have sent proof of posting to no avail. Not good customer service at this company but if you read this my order number is 23569, I won’t hold my breath and this is tantamount to theft tbh.
DO NO ORDER FROM THIS COMPANY
DO NO ORDER FROM THIS COMPANY! 3 WEEKS STILL NOT RECEIVED. PAID FOR 1-2 DAY DELIVERY.
AVOID AVOID AVOID
AVOID AVOID AVOID
Cannot believe the audacity of this company. Failed to supply my order so I got my bank involved and obtained a refund. The Company are now contacting me to supply a review for their website……. For goods I never even received! I emailed them back last week and asked if they were joking and to remove my details from their database. Today I get another email asking to do a review! Shocking!
Do not order from this company/website
Do not order from this company/website. It’s a complete scam. Bought a watch strap and nothing was delivered.
Avoid. Do not order from this place
Placed an order on the 4th of May. Shipping terms is 2-3 days but 3 weeks later still no updates or estimated delivery.
Sent multiple emails but no response, just automated emails saying email was received.
AVOID AT ALL COSTS!!
Never received my order
Never received my order, ignoring my emails
Ordered a month ago
Do not order from this website, absolute scam
DO NOT USE - Have never received my order
Never received my order. Never received an email back from them. Disgusting
Keep your returned faulty goods and…
Keep your returned faulty goods and keep your money don’t respond to complaints STAY AWAY FROM THIS COMPANY!!!!!!!!
I ordered a strap which I have never…
I ordered a strap which I have never received, you email and receive no response. Total scam . No phone number either
Never received my order
Never received my order, ignoring my emails
Ordered a month ago
Do not order from this website, absolute scam
This is a scam
This is a scam. Goods never received, no communication from the sellers.
Order didn't arrive
Order didn't arrive. Tried to contact several times but no response. Lost money
ONE HUGE SCAM
This is a scam, like many others I placed an order, was charged and nothing was received. The contact email is fake they are uncontactable once payment is taken.
The same awful experience as the rest…
The same awful experience as the rest of people that have been scammed by this company. I’ve ordered two watch straps that never arrived. They do not reply to any type of correspondence and obviously they are just a fraudulent company that will take your money and won’t provide the items.
Do not buy from them
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