my watch strap  

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Rated 1 out of 5 stars

Update: Order never received (been over a month, all emails ignored yet still sending marketing emails!). Money claimed back via my bank who thankfully were very helpful. *Can everyone who has been... See more

Rated 1 out of 5 stars

Giving 1 star is generous. Avoid this company at all costs. They take your money and do not send your item. They refuse to answer any correspondence. No direct number to speak with anyone. Now requ... See more

Rated 1 out of 5 stars

Update - vendor immediately requested me to provide additional details on seeing negative feedback. I wish they had acted so promptly on responding to the customer queries and resolving their issues... See more

Rated 1 out of 5 stars

Order placed before christmas and advised of delivery within 3-5 days. Nothing arrived and no response to email contact following up. Have tried contacting 4 times now and they do not even get back to... See more

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Scam company. Avoid 🚨

I wish I would have looked at these reviews first. Fortunately my credit card company accepted the dispute and gave credited me back.

20 June 2023
Unprompted review
Rated 1 out of 5 stars

AVOID!

AVOID!! I ordered a strap 7/5/23, 2-3 days expected delivery. Strap didn’t turn up so I emailed 23/5/23 and had the automated response that I would be contacted within 7 days, but no one contacted me. I emailed a second time and received the same automated response, so I followed the link to track your query, which led to a website you can’t access. Scammers.

7 May 2023
Unprompted review
Rated 1 out of 5 stars

Absolutely shocking

Absolutely shocking
First I never received my order after a week I emailed then no reply
Then somehow I received the strap
Absolutely horrible plastic material I got itchy rash all over my wrist
Avoid if you can please!! Strap in the bin already

1 June 2023
Unprompted review
Rated 1 out of 5 stars

Terrible company

Terrible company, ordered a strap, two weeks with no contact from them. Unable to call and they don’t reply to messages via email or Facebook. Had to go though my bank to get my £39 back. Steer clear!!

1 June 2023
Unprompted review
Rated 1 out of 5 stars

I am still awaiting a refund after six…

I am still awaiting a refund after six weeks and 4 emails with only the automated reply. I ordered the wrong size initially so had to send back which I did with signed for delivery. I re ordered the right size and this came quickly and to be honest I’m happy with it but still no sign of my refund on the first order. I have sent proof of posting to no avail. Not good customer service at this company but if you read this my order number is 23569, I won’t hold my breath and this is tantamount to theft tbh.

11 April 2023
Unprompted review
Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID
Cannot believe the audacity of this company. Failed to supply my order so I got my bank involved and obtained a refund. The Company are now contacting me to supply a review for their website……. For goods I never even received! I emailed them back last week and asked if they were joking and to remove my details from their database. Today I get another email asking to do a review! Shocking!

25 May 2023
Unprompted review
Rated 1 out of 5 stars

Avoid. Do not order from this place

Placed an order on the 4th of May. Shipping terms is 2-3 days but 3 weeks later still no updates or estimated delivery.

Sent multiple emails but no response, just automated emails saying email was received.

AVOID AT ALL COSTS!!

4 May 2023
Unprompted review
Rated 1 out of 5 stars

ONE HUGE SCAM

This is a scam, like many others I placed an order, was charged and nothing was received. The contact email is fake they are uncontactable once payment is taken.

29 April 2023
Unprompted review
Rated 1 out of 5 stars

The same awful experience as the rest…

The same awful experience as the rest of people that have been scammed by this company. I’ve ordered two watch straps that never arrived. They do not reply to any type of correspondence and obviously they are just a fraudulent company that will take your money and won’t provide the items.
Do not buy from them

8 April 2023
Unprompted review

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