National Tyres and Autocare - Ormskirk Reviews 18

TrustScore 4.5 out of 5

4.3

Moorgate, L39 4RT Ormskirk, GB


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Rated 3 out of 5 stars

Not sure why, but the online cost was cheaper than your garage could offer. Not complaining, always happy to receive discount. Also, why do you have two web sites? National tyres & tyre shopper... See more

Company replied

Rated 3 out of 5 stars

i am most resentful having to use the on-line tool to order two (2) new Avon tyres for my car. This especially so as I visited my local branch prior to ordering the tyres to find they have the ones... See more

Company replied

Rated 3 out of 5 stars

Had a £10 off voucher but couldn't use it on online purchase

Company replied


Company details

  1. Tyre shop
  2. Brake shop
  3. MOT Centre
  4. Vehicle Repair
  5. Car service
  6. Oil change service

About National Tyres and Autocare - Ormskirk

Written by the company

National Tyres and Autocare are fast fit specialists and part of the Halfords family. Our highly trained technicians are specialists in vehicle parts repair including tyres, exhausts, brakes, batteries, MOT testing, and vehicle safety inspections, including our 5-point car check. .

As well as offering a professional and friendly service, we’re committed to never being beaten on price, so when you choose us, you know you’re getting fantastic value. .

Our highly trained technicians carry out MOTs, car servicing and repairs, so you can rest assured we have the expertise to take care of your vehicle. We can deliver dealership quality work on any car make or model at affordable prices and offer a minimum guarantee of 2 years or 24,000 miles on work carried out. (See website for terms and conditions). We also offer mobile fitting including tyres and car batteries, available to fit tyres at your home or work. We have a range of flexible finance options so you can spread the cost to suit you. Head over to our website for further details.

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

18 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Placed order because I visited branch…

Placed order because I visited branch and the staff were really helpful and sorted my problem. Order was easy to make, price was good and appointment Booking convenient. Oh, spreading the payment was a great help.

26 October 2022
National Tyres and Autocare - Ormskirk logo

Reply from National Tyres and Autocare - Ormskirk

Dear Customer

Thank you for your review.

Kind regards

Robert

Rated 5 out of 5 stars

Excellent service

Ormskirk branch - I needed a new battery quickly so booked online a new battery to be fitted. Called centre to confirm booking and they asked if I could come straight away as I said it was urgent. 2 guys at centre were professional and helpful and had my new battery installed and working in 15 mins and I was in my way again. Fantastic service guys thank you so much as I had an appointment within the hour of getting there . Would definitely recommend this centre and will certainly use them again, cheers

1 October 2022
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Reply from National Tyres and Autocare - Ormskirk

Dear Very Customer,

Thank you for your review.
We’re pleased to hear you have found our services to be excellent.

Kind Regards,
April

Rated 5 out of 5 stars

Easy peasy

Easy to understand and order tyres

27 July 2022
National Tyres and Autocare - Ormskirk logo

Reply from National Tyres and Autocare - Ormskirk

Dear Mike

Thank you for your review.

Kind Regards

Robert

Rated 5 out of 5 stars

Local National Tyres Ormskirk

Local National Tyres Ormskirk - Brilliant

Booked in to get a tyre fitted this morning, two blokes where friendly, started to sort it straight away for me. The other fella in the shop sorted all the online booking stuff, and helped sort the tyre swiftly. Had a cracking chat too. Fast, Friendly and good prices. Cheers

25 June 2022
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Reply from National Tyres and Autocare - Ormskirk

Dear Scott

Thank you for your review.

We are pleased with your comments about our Ormskirk Branch.

Kind Regards

Robert

Rated 5 out of 5 stars

Quick and easy way to order tyres…

Quick and easy way to order tyres online.

23 June 2022
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Reply from National Tyres and Autocare - Ormskirk

Dear Valerie Smith,

Thank you for your review.

We are happy you found our service quick and easy to use.

Kind Regards

Robert

Rated 5 out of 5 stars

Value for money and good service when…

Value for money and good service when it matters,on line is best because you get offers from time to time couldn't fault it.

1 June 2022
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Reply from National Tyres and Autocare - Ormskirk

Hi Peter,

Thank you for taking the time to leave a review! I am glad the offers we send have been of use to you. I will let our colleagues in Ormskirk know that you appreciated their service.

Rated 5 out of 5 stars

Easy to use and good choice of tyres

Easy to use and good choice of tyres. Discount code was applied OK.

21 May 2022
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Reply from National Tyres and Autocare - Ormskirk

Dear Stephen Williams,

Thank you for your review.

We are pleased with your comments about our prices and choice of Tyre's.

Kind Regards

Robert

Rated 5 out of 5 stars

Great experience

Very easy to order our tyres, great price and speedy appointments to fit them.

18 May 2022
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Reply from National Tyres and Autocare - Ormskirk

Dear Diane Jennings,

Thank you for your review.

We are are happy you find the website easy to use and a quick way of getting them fitted.

Kind Regards

Robert

Rated 3 out of 5 stars

Resentful having to order online

i am most resentful having to use the on-line tool to order two (2) new Avon tyres for my car. This especially so as I visited my local branch prior to ordering the tyres to find they have the ones I want in stock, but could not sell them to me at the same price as that offer online.

I would much prefer to use my local branch and deal with real people rather than rely on the vagaries of the internet. As such this also makes me wonder why this is so and to whose benefit it is not to allow my local branch to sell tyres at the same price as those offered online. As far as I'm concerned it certainly isn't in my best interest and is for the benefit of the company only!

5 May 2022
National Tyres and Autocare - Ormskirk logo

Reply from National Tyres and Autocare - Ormskirk

Dear Culleybugs,

Thank you for your feedback.

At National Tyres and Autocare, every branch stocks an extensive range of premium, mid-range and economy tyres to suit all vehicles and budgets. No appointment necessary, while-u-wait fitting service.

Order in advance online however and you can make significant savings. Giving us time to order direct from the manufacturers means they can deliver your order straight to the branch in time for your fitting appointment. So, with no storage and logistics costs incurred by National, we can pass the savings straight to you.

Kind Regards,
April

Rated 3 out of 5 stars

Cheaper online

Not sure why, but the online cost was cheaper than your garage could offer. Not complaining, always happy to receive discount.

Also, why do you have two web sites?
National tyres & tyre shopper, surely it makes sense to have one or keep the prices the same. I was annoyed to find out that I could have saved an additional £7 by using the second website after I had ordered the tyres.

Garage was great & staff were friendly & professional.

2 April 2022
National Tyres and Autocare - Ormskirk logo

Reply from National Tyres and Autocare - Ormskirk

Dear Allan,

Thank you for your feedback.

As stated on our website our prices advertised online do not reflect the in branch prices.

At National Tyres and Autocare, every branch stocks an extensive range of premium, mid-range and economy tyres to suit all vehicles and budgets. No appointment necessary, while-u-wait fitting service.

Order in advance online however and you can make significant savings. Giving us time to order direct from the manufacturers means they can deliver your order straight to the branch in time for your fitting appointment. So, with no storage and logistics costs incurred by National, we can pass the savings straight to you.

Kind Regards,
April

Rated 5 out of 5 stars

Excellent all round product and service

Easy to find correct tyres and order on website. Tyres fitted to my preferred timescale. Friendly and helpful staff at fitting bay. Product and service well up to expectations. Excellent all round.

19 March 2022
National Tyres and Autocare - Ormskirk logo

Reply from National Tyres and Autocare - Ormskirk

Dear Corrie,

Thank you for your review.
We're pleased to hear you have found our services to be excellent and we would like to thank you for choosing National Tyres.

Kind Regards,
April

Rated 3 out of 5 stars

Had a £10 off voucher but couldn't use…

Had a £10 off voucher but couldn't use it on online purchase

1 February 2022
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Reply from National Tyres and Autocare - Ormskirk

Dear Mr Ennis,

Unfortunately, that particular voucher is only redeemable on in branch purchases, we apologise that you were unable to use it on this occasion.

Kind Regards
Emma

Rated 5 out of 5 stars

New Tyres

The 2 guy's at National today were fast efficient very courteous thank you could not recommend them enough.

28 January 2022
National Tyres and Autocare - Ormskirk logo

Reply from National Tyres and Autocare - Ormskirk

Dear John,

Thank you for your review.
We're pleased to hear of your recent experience when attending one of our branches and we would like to thank you for choosing National Tyres.

Kind Regards,
April

Rated 5 out of 5 stars

No complaints.

14 December 2021
National Tyres and Autocare - Ormskirk logo

Reply from National Tyres and Autocare - Ormskirk

Dear Mr Lloyd,

Thank you for your review.
We're pleased to hear that you have no complaints about our services and would like to thank you for choosing National Tyres.

Kind Regards,
April

Rated 5 out of 5 stars

Tyre order

Good ordering system easy to negotiate would recommend

28 November 2021
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Reply from National Tyres and Autocare - Ormskirk

Dear Mike

Thank you.

Glad you found our online system easy to navigate.

Regards
Rhiannon

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