need4feed.co.uk 

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See what reviewers are saying

Rated 1 out of 5 stars

This company is just a joke. They made me wait for two weeks after I placed the order. And when they finally were supposed to ship the product, they tell me they sent the item to the wrong customer!... See more

Rated 1 out of 5 stars

Absolutely shocking service. Food arrived cold and soggy to contacted live chat, was told to email deliverlogic address so I did, never heard back so contacted live chat again, was told his collea... See more

Rated 3 out of 5 stars

Need for feed usually deliver your food very quickly, unfortunately this is at the expense of accuracy as they always seem to miss something from your order. Ignore any 5 star reviews as they are... See more

Company replied

Rated 1 out of 5 stars

Rubbish service again food took over an hour to arrive again! Cold coffee again! Food crushed in the bag. Will not order again from here as my order is either wrong missing something or takes forever... See more

Company details

  1. Take away service

Information provided by various external sources

Need4Feed is an online food delivery service, specialising in the delivery of takeaway food from restaurants that do not traditionally offer a delivery service such as Wimpy, Burger King, Festival Street Kitchen and lots more.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Good service

Good service and accurate order delivery. Shame about cost of delivery charges.

6 February 2017
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Hi Julie, thank you for your review. We are pleased you are enjoying our service, and agree that orders from some of the quick service restaurants we feature can seem an expensive option. We are always trying to reduce the cost of the delivery from these restaurants but can only do so with continued support from the restaurants themselves. You will be pleased to know that we are working on this and we are hopeful of a reduction to the delivery fee's on quick service restaurants. We also offer free delivery on some restaurants as well as others for as little as £2.00. Again, thank you for your positive review!

Rated 3 out of 5 stars

Quick service but.....

Need for feed usually deliver your food very quickly, unfortunately this is at the expense of accuracy as they always seem to miss something from your order.

Ignore any 5 star reviews as they are currently bribing customers with the chance of winning an iPad in exchange for false 5 star reviews. Speaks for itself really

2 February 2017
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Hi Darren, thanks for taking the time to leave a review. We pride ourselves on speed and accuracy so are confused by your review as we have not had any support request to help you in regards to any of your orders. This leaves us assuming that all your orders are delivered as you ordered. We do however, take exception with your claim of bribing customers. This is total nonsense as all customers are entitiled to leave 1 star to 5 star reviews. We also note that you reference number is not a valid order number.

Rated 5 out of 5 stars

Awesome

Always on time and great that you can track the order!
I'm always ordering from need4feed.

2 February 2017
Unprompted review
Rated 5 out of 5 stars

Abousulty. Amazing

This is the most quickest food delivery. Ever

1 February 2017
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Thank you Daniel for a great review, from the entire team at Need4Feed

Rated 5 out of 5 stars

Wonderful Service

Brilliant service, never had a problem and my food is always hot.

16 January 2017
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Thanks Shaun, that means a lot to all of us.

Rated 5 out of 5 stars

Using it a lot

A big recommendation

18 December 2016
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Thank you Yackoob, our loyal customers are what define us and you are helping towards defining the best delivery service in the UK.

Rated 5 out of 5 stars

Never had a problem

Always quick and still warm. Should do Wagamamas again tho ;)

17 December 2016
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Thank you Lauren. We would love to bring you Wagamama food but they do not appear to be interested at this time. Watch this space!

Rated 4 out of 5 stars

nice

Good but pricey

14 December 2016
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Thanks for the review Cat. We appreciate that some restaurants on the website are levied with a service fee, thereby making them more expensive than if you were to purchase directly.

This is the only way that we are able to bring you delivery from the quick service restaurants. We would like to point out that the majority of restaurants that we feature are delivered at menu prices and some even have free delivery.

Thanks again for the great review!

Rated 5 out of 5 stars

Smooth

Decent service, pretty good website in comparison to competition. Never had an issue.

29 November 2016
Unprompted review
Rated 4 out of 5 stars

Great and fast service with minor bugs...

So the service is fast, reliable and the guys are polite however i don't like the way Mcdonalds has a £10 minimum order as everything is prices at £0.99 or £3.09 not even numbers and so it makes me get extra just because i don't drive, maybe consider a £9 spend? Also i don't like the way there are hidden costs so £10 minimum plus delivery £4.50 plus a "Service charge" which is absolute bullcrap and we all know it.

4 November 2016
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Thanks for the review Kieran, we appreciate your comments and have looked at the minimum spend amounts. We feel that £10 as a minimum spend is the required amount to make a delivery a viable option.

Service charges are applied to a minority of restaurants on the website, typically the quick service restaurants. Without this service charge there would be no delivery from these types of restaurants.

We deliver from lots of restaurants at the dine in menu price with a delivery charge of between £0 and £4.50. This is all based upon the agreement we have in place with the particular restaurants.

Thanks again for taking the time to leave us a great review.

Rated 2 out of 5 stars

Hard Work

Have had many problems with there web site trying to order & pay for food on one occasion i gave up and called the food provider myself as it was easier!

23 October 2016
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Thank you for taking the time to submit a review Steven. We receive hundreds and thousands of orders and inevitably websites cannot be made to please everyone. We are sorry to hear that you have experienced issues ordering from us however we believe that when you asked live support for assistance you were able to complete an order within a minute or two. Always reach out to us if you are experiencing technical issues and we will do our best to help you. Once again thanks for the review.

Rated 5 out of 5 stars

Very good service I love Need4Feed

Ok so finally I have decided to leave a review, I am always offered the chance but never done it before. I can't imagine my life without Need4feed in it. That sounds like a big statement but its really true, i am disabled and unable to travel to collect any food and I dont want to cook every day so I order from need4feed and I have never had any problems, quite the opposite actually the service is fantastic, the drivers are amazing and the choice of restaurant is brilliant. My food arrives hot and other than no straws on 1 ocassion for a drink I have never had anything missing. If the AA are the 4th emergency service then Need4feed must be the 1st.

14 October 2016
Unprompted review
Rated 5 out of 5 stars

Exceptional Service

I was so excited when I was told about Need4Feed by my daughter! It was a sceptical feeling as well as I have used a delivery service in Basinsgtoke and they were pretty poor on a bog standard Indian meal, I can't remember their name now thats how much of an impression they left. Anyway, I took a leap of faith and ordered online from Need4Feed, I chose a Burger King and sat and waited with sweaty palms for it to arrive. The website said around 1 hour but after a few minutes I had a notification that my driver had arrived at Burger King to collect my order, and within 20 minutes there was a knock on the door. A smart, friendly guy in a Need4Feed uniform and a delivery bag. I paid online by card so just took the food and went in to examine it. Everything I ordered was present and to my surprise the food was hotter than I ever remember a Burger King being previously. I was so impressed that I followed this order up with a another 2 the next day. My bank account and waist line will suffer but this is one seriously professional outfit that have been reliable, fast and always available. I have found my favorite place to order food in Basingstoke. Try them, its a must do.

9 October 2016
Unprompted review

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