need4feed.co.uk 

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See what reviewers are saying

Rated 1 out of 5 stars

This company is just a joke. They made me wait for two weeks after I placed the order. And when they finally were supposed to ship the product, they tell me they sent the item to the wrong customer!... See more

Rated 1 out of 5 stars

Absolutely shocking service. Food arrived cold and soggy to contacted live chat, was told to email deliverlogic address so I did, never heard back so contacted live chat again, was told his collea... See more

Rated 3 out of 5 stars

Need for feed usually deliver your food very quickly, unfortunately this is at the expense of accuracy as they always seem to miss something from your order. Ignore any 5 star reviews as they are... See more

Company replied

Rated 1 out of 5 stars

Rubbish service again food took over an hour to arrive again! Cold coffee again! Food crushed in the bag. Will not order again from here as my order is either wrong missing something or takes forever... See more

Company details

  1. Take away service

Information provided by various external sources

Need4Feed is an online food delivery service, specialising in the delivery of takeaway food from restaurants that do not traditionally offer a delivery service such as Wimpy, Burger King, Festival Street Kitchen and lots more.


Contact info

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 3 out of 5 stars

Love the delivery aspect

Recently ordered Mcdonalds for delivery .It does take awhile for delivery (1 hour+) and there is the delivery charge + the restaurant adds a service charge too .It does make it an expensive MCdonalds but then I guess if you were to drive ,get a bus it evens out .

30 September 2016
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Thank you for the review Penny, we appreciate the time and effort this takes. We also appreciate that a McDonald's delivery isn't the cheapest when using our delivery service as they are one of a few that have a service fee added to the final cost. Most restaurants on our website do not have this added and you receive dine in prices for your delivery.

We have looked at your claim of over 1 hour for delivery as that seems too long by our standards as the average for the past month is 28 minutes. Your average as a customer in total across all your orders is actually 44 minutes which is just inside our claim of delivery within 45 minutes. We will however pay special attention to your future orders and do our best to provide you with a speedy, accurate service with hot food.

Once again thank you for taking the time to leave a review and we are pleased that you enjoy the service.

Rated 5 out of 5 stars

Basingstoke 's Finest

Can't ask for more than I got. Exactly as expected only with hot food and was really fast. Really fast in fact I was eating within 15 minutes. Well done need 4 feed

23 August 2016
Unprompted review
Rated 3 out of 5 stars

Average

I have ordered a few times from here although a little pricey. Usually a good service but have had a couple orders take longer than stated and unfortunately this time it was 20 min late. The delivery man apologised for delay food was warm not hot hoping this is just a one off

22 May 2016
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Hi Sara, we can only apologise for the delay in delivery time. We will endeavour to improve the service and hope you will give us another try.

Rated 5 out of 5 stars

need4feed is the number one delivery service

Ive used need4feed many times now, & I must say each & every time the delivery has been within the time given upon ordering... Food is always hot & the delivery driver is very polite. I would highly recommend to anyone. Best delivery service Im Basingstoke I'd say :D

1 November 2015
Unprompted review
Rated 4 out of 5 stars

Very good service

Ordered a wimpy for the family, all came in seperate bags and was hot.
the delivery wasnt a bad price, but the expected tip for the driver was. will use again but not often, the tip makes it far to expensive.

I never asked for the money back, I just had my opion

28 October 2015
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Hi Neil,

Thanks for the review it's great to get positive feedback. The driver tip is optional and not an expectation. If you created an account with us we will credit you the amount you tipped your driver. We will endeavour to find your account but an email to feedme@need4feed.co.uk with your email address will speed this process up.

We are glad you enjoyed your meal.

Rated 5 out of 5 stars

Exceptional service

Delivered within timescale given, food hot, delivery driver friendly and will definitely use again as well as recommend. Wish Nando's was an option

25 October 2015
Unprompted review
Rated 4 out of 5 stars

First order for me and this could be dangerous

For ages only 2 to 3 restaurants deliver my way so when I discovered a delivery service for a chippie, 2 fast food restaurants and a Costa, I ordered immediately.
After breathing through a paper bag for 45 mins the food arrived hot, fresh and very satisfying. The fella who delivered it was very polite and genuine.
I will be using this again goddammit my overdraft will suffer so badly

11 October 2015
Unprompted review
Rated 4 out of 5 stars

Wonderful service!

Excellent, friendly and efficient service. Would like more selection like perhaps some Chinese and fish and chips places, but understandably it is just early days! I would highly recommend as the service is excellent.

30 September 2015
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Thanks for the great review Jodi. We are happy you are enjoying our service and completely agree that more choice is required. We are working hard on this for all of our customers and are pleased to let you know that we have just completed negotiations with an amazing Fish & Chip shop that you will be able to order from within the next week. Wimpy are going live in the coming days as well. Our hunt for a suitable Chinese restaurant continues and is a priority.

Rated 5 out of 5 stars

Excellent service

Mine order was dispatched within a 5mins after i placed mine order. So, quick and it took less than 20 mins for arrival at door.EXCELLENT !!!

28 September 2015
Unprompted review
Rated 5 out of 5 stars

Very happy customers :)

Very fast and easy too. All you do choose your food pay and then that is that :) you wait. Very pleasant guy delivered our food and was very appreciative of the tip I gave them too
Brilliant idea for people like me who work long hours and have those days you don't want to cook ;)

31 August 2015
Unprompted review
Rated 5 out of 5 stars

Very quick service

Brilliant sight.
Very quick service, it told me estimated time 1hour and 15 mins. But it was here with in 30mins.
Will defo use again, fed up with pizza lol

27 August 2015
Unprompted review
Rated 5 out of 5 stars

Fine and dandy

Need4Feed not only remind me of an amazing video game i played in my youth, they bring me tastey goods in style with a uniform and some awesome kit to keep my food tastey and may i also say... Somehow they're experienced in the ways of not spilling a mcdonalds drink AT ALL.

29 July 2015
Unprompted review
Rated 5 out of 5 stars

Services

Delivery was great ... Polite people and gd service :) will use again

1 July 2015
Unprompted review
Rated 5 out of 5 stars

A superb service

Now that I know about need4feed, I shall be using them often! Combination of favourite food delivered in quick time and easy to order. Absolutely fantastic.

30 June 2015
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Glad you enjoyed the service and we look forward to seeing you again soon.

Rated 3 out of 5 stars

Good service but pricey

I do enjoy thus service. As a non driver it's really handy to have access to the goods at home I don't usually have. Having said that I find the menu very sparse. Lots of things available in store you can't get from need4feed I also think it's a bit too pricey. Delivery charge is acceptable but the add on prices to the menu with the delivery fee makes it an expensive choice. My honest opinion . . Stop adding to the price of the meal. Stick with the delivery fee. Customers will feel less cheated.

29 June 2015
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Hi Lu, we are glad you enjoy our service and note your dissatisfaction to some of our offerings. We have worked hard on the menu and would be happy to re visit any that you feel are sparse and lacking items. Some restaurants offer a different takeaway menu to their sit down service as not all goods can be transported easily.

In regards to our prices, we have no alternative but to add a levy to some menus in order to be able to provide the service at all. We will constantly review our pricing policy in order to bring you a competitively priced product at a service that is second to none.

Rated 5 out of 5 stars

nandos delivery

Very quick service. Might have to be a Friday evening thing!

27 June 2015
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Why not we say! Cant beat a Nandos on a Friday night.. Glad you are happy with the service Helen. See you on Friday..

Rated 4 out of 5 stars

Fantastic idea!

Very fast, food was hot. Communication was great! Missing my dip but that's ok. Downsides: Felt a little pressured to tip the driver and that the delivery charge is really high. For bigger orders that might be ok I guess.

25 June 2015
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Oh No! We are really sorry to hear that you felt pressured into anything, what in particular made you feel pressured?

The delivery charge is £4.95 of which the majority goes to the driver, we feel this is a fair price in order for us to offer the service.

Rated 5 out of 5 stars

Fantastic and fast service.

We've already used this service twice in the first week since we discovered it. Both times we had our food, still hot, in under an hour. Easy to use website and very simple service. Can't recommend enough.

23 June 2015
Unprompted review
need4feed.co.uk logo

Reply from need4feed.co.uk

Thank Tim! We are extremely glad you had a positive experience with us (twice in a week) and look forward to serving you again.

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