I did not receive what I really wanted: an address for my nephew who has not communicated with me for 10 years. The NeighborWho plan is now only 7 day trial -- not 30 days as stated above. The da... See more
Company replied
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See what reviewers are saying
paid $5.00 for the free trial thinking I could get a list of owners for a historical property in VA built in 1899. The original owners Baker Chocolate family wasn’t t listed. ZERO OWNERS listed. HAHA... See more
Company replied
My mother clicked to look at something in her neighborhood and was initially charged $1.00 on September 13, 2025. She didn't notice that they immediately started charging her $44.86 a month. $315.02... See more
Company replied
Like another reviewer, I did the trial and then noticed I was getting charged $44.86 a month. It was NOT obvious during the signup process that I was going to be auto-enrolled once the trial was ove... See more
Company replied
1.9
Poor
50 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
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See how their reviews and ratings are sourced, scored, and moderated.
I canceled my subscription but keep…
I canceled my subscription but keep getting charged and billed.
1 November 2023
Reply from NeighborWho
Hi there Ginger,
Thank you for reaching out.
We were able to locate your account with the information provided and can confirm that it was cancelled and refunded as requested on 11/21/23.
If you have received additional charges, please reach us at support@NeighborWho.com so we may investigate this further.
This is a great tool to use when you…
This is a great tool to use when you renting, it will give you insight into who you are renting from or if it’s a scam.
I helped my daughter out, checked on a place she was going to put a down payment on, wow was she glad I had the tool, found out the person trying to rent the place was the renter and was moving, trying to get some cash.
4 December 2023
Reply from NeighborWho
Hello Darrel,
Thank you for your review! We are so glad to hear we were able to help!
Easy to find the information that you need
The website is very user friendly and the information that you need is easy to find with this service.
17 December 2023
Reply from NeighborWho
Hello Rex,
Thank you for your review! We are glad to hear you were able to utilize our services with ease!
Information isn’t always accurate
16 December 2023
Reply from NeighborWho
Hello Lisa,
Thank you for your review. Please note that we continuously strive to deliver the most accurate and up to date information possible.
Very Accurate
I have been using this site for about 2 yrs. It’s very accurate and I have never had a problem with the site going down I had to call customer service 2 times and both times my problem was resolved and the customer service people were professional, kind and courteous.
16 December 2023
Reply from NeighborWho
Hello Joanne,
We are ecstatic to hear you received great service! Thank you for your review!
I’m still being charged and I canceled…
I’m still being charged and I canceled before I used this service. I want a refund please. Thanks.
9 October 2023
Reply from NeighborWho
Hello there,
I was able to locate your account and process your cancellation. I do apologize, but we were unable to locate any requests to cancel for this brand prior to this review.
Your report was not accurate
Your report was not accurate. A lot of misleading information. I did a lot of checking in person, just to verify. I was not satisfied. I will not be using this service again. Oh by the way if I could, I would have given you zero stars!
10 July 2023
Reply from NeighborWho
Hi there Rodney,
We are saddened to hear this.
Please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have any additional questions, please feel free to contact us.
I'm impressed .what's it mean when…
I'm impressed .what's it mean when there is no info on a person are they illegal ? Thankyou
6 November 2023
Reply from NeighborWho
Hi Richard,
Neighborwho's database contains information collected from public records and publicly available data, compiled from thousands of different sources. Your ability to locate a specific individual in our database can be dependent on a number of factors, such as the amount of information collected on that individual by various government and private agencies, and the laws regarding public information in the state where the individual resides.
If you are unable to locate a particular individual in our database, please know that we continuously strive to update and expand our databases in order to provide you with the most current and accurate information we possibly can.
If you have any more questions or concerns, please do not hesitate to contact us.
It was fast and easy
It was fast and easy. Found everything I needed to know from birthday, address, & phone number. Thank you!
1 November 2023
Reply from NeighborWho
Hello Tiana,
Thank you for your 5 stars!
NeighborWho Reconnections
NeighborWho helps me reconnect with folks who have lost touch with me. And the service is probably 85 to 90% accurate, which is better than what I had which was nothing, or those very costly services that produced limited results. I like NeighborWho. It's my Go To source for finding folks.
11 December 2023
Reply from NeighborWho
Hello Arelene,
Thank you for your review! We are glad to be of service for your searching needs
Reply from NeighborWho
Hello Marta,
Thank you for your review. We are happy to hear you found value in our product.
Reply from NeighborWho
Hello William,
Thank you for your review!
Slow to load
Slow to load. Never seems to work on the weekend. Too expensive. Most staff uses another service.
We use to find ownership on properties.
10 December 2023
Reply from NeighborWho
Hello Dan, Please contact us at support@neighborwho.com and we would be happy to review this for you!
Best Choice compared to other sites!
I have used Neighborwho for success in my job when needing to find property owners and call them or email them.
The info that is available digs deeper than other sights and many co workers come to me asking me to get info.
It also helps when a home sales, to see who owns it now.
11 December 2023
Reply from NeighborWho
Hello Mary,
Thank you for your review! We are glad to hear we are able to assist you!
very helpful to my business
11 December 2023
Reply from NeighborWho
Hello Lisa,
Thank you for your review!
Charging me every month
Charging me every month. I have never asked for any of your services and I’m highly upset. On top of that Inhave received a $45/month withdrawal from you all for some months now. Please advise.
10 December 2023
Reply from NeighborWho
Hi there Marty,
Based on your review it appears that you may have signed up for our 7 day $1.00 trial.
If the trial is not canceled within the 7 day period the account will automatically enroll in our monthly subscription service as outlined on the signup page.
We were able to locate your account the account is now canceled as requested.
If you have any questions please feel free to contact us at support@NeighborWho.com
It has the searches I need
10 December 2023
Reply from NeighborWho
Hello Marcus,
We are happy to help! Thank you for your review.
I like it it is so fast to get…
I like it it is so fast to get information about any property
10 December 2023
Reply from NeighborWho
Hello Anali,
Thank you for your review! We are happy to hear we were able to help you find the information you were seeking.
no one has followed up
i had a good experience with the agent who took the call.
no follow up
7 December 2023
Reply from NeighborWho
Hello Peter,
Thank you for your review. If you require additional assistance please contact us at support@neighborwho.com and we would be happy to assist you.
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