We had a great experience working with Jake Melchiorre as our rental agent. From the very beginning, he was professional, responsive, and genuinely helpful. He made the entire process smooth and stres... See more
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We had a great experience working with Jake Melchiorre as our rental agent. From the very beginning, he was professional, responsive, and genuinely helpful. He made the entire process smooth and stres... See more
Company replied
"My communication with Olguimar (Olgi) Delgado who is our manager at Nelson Alexander Commercial has always been positive. Olgi has always been professional and friendly and if she doesn't have an... See more
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Charlie and Angus were absolutely fabulous to work with for the sale of our first apartment - the absolute dream team! Both Charlie and Angus are professional, trustworthy, knowledgeable, kind and r... See more
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I have had Hollie Reeves as my Rental Manager thru Nelson Alexander Niddrie Branch for a few years. I had found Hollie to be very well experienced in her line of work. Hollie ALWAYS acts upon my queri... See more
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Written by the company
Since 1971, Nelson Alexander has been delivering real estate services to homes across the north of Melbourne out of our multi office network and was awarded the REIA 2015 Large Residential Agency of the Year Award. Nelson Alexander is unlike many real estate businesses in Australia and this gives us our competitive edge and ensures we can continue to deliver exceptional levels of service and results to our clients.
We believe that our high-quality service is driven by a commitment to being trustworthy, transparent, and always having a serious and genuine regard for "doing the right thing". Keeping our promises and acting with integrity are obligations we hold steadfast for our staff.
Our core values are based on unity and teamwork, and our unique structure allows us to work together to share ideas, knowledge and experience in order to deliver exceptional results.
Our connection with our local communities runs deep within our company’s culture, and we are proactive in delivering meaningful responses to the needs of worthwhile causes through the Nelson Alexander Charitable Foundation.
Get A Free AppraisalBrunswick St, 3056, Melbourne, Australia
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I had the absolute pleasure of working with Travis to sell my home, and I couldn’t be more thrilled with the results. From the very first meeting, Travis demonstrated professionalism, expertise, and a genuine commitment to ensuring the best outcome. His deep knowledge of the market, strategic approach, and excellent communication made the entire process seamless and stress-free.
Travis went above and beyond to showcase my property in the best possible light, securing a fantastic deal that exceeded my expectations. His dedication, honesty, and personable nature made working with him an enjoyable experience. If you’re looking for a real estate agent who is knowledgeable, reliable, and truly invested in achieving the best results for his clients, I highly recommend Travis!

Reply from Nelson Alexander
I had a great experience working with Travis to sell my apartment. He was professional, knowledgeable and genuinely committed to achieving the best outcome. He had great communication throughout the process. I highly recommend Travis to anyone looking to sell their property.

Reply from Nelson Alexander
Our experience with Nelson Alexander Essendon was exceptional, especially thanks to Mereoni Robbin’s.
House hunting is relentless, but from the moment we walked into our now home we were greeted with a warm welcome from Mereoni, there was a lot of interest in the home however Mereoni’s ability to build a connection and answer all our questions made the process of buying my first home less overwhelming.
Mereonis ability to build a realtionship was second to none, whether it’s your first home or adding to your property portfolio, it was important for us to walk into a home and invision a life and future wherever we ended up. Whilst the home itself was perfect for us, it was the warm welcome and tailored service that made what can be a overwhelming experience in a tough market reassuring and comforting for a young couple.
Mereoni is great at what she does and Nelson Alexander is lucky to have her apart of the team!
Tom & Maddie

Reply from Nelson Alexander
Duncan and Angus were lovely to deal with and got us a great price for the house

Reply from Nelson Alexander
Property Manager Silvia Cavallin is always professional and responses very promptly with any tenancy enquiries, very supportive/caring and provides a professional service for the renter. Silvia goes out of her way to ensure the renter needs is being meet as well with the owner. Keep up the amazing work you do. So happy that you are our well experienced professional Property Manager.

Reply from Nelson Alexander
House hunting is hard. Finding the house that matches the image in your head is hard. My forever home image was firmly set. Finding an agent who could embrace that image not the sale but a genuine enthusiasm to be part of making a dream a reality is like finding gold .Georgia was like a breath of fresh air to my search. Although she was based in the Carlton office she was able to access any Nelson Alexander property thus replacing the need to continuously repeat my criteria or deal with multiple agents.She embraced my dream and motivated me when I was flagging. Not once did she show me a property that didn’t fit my criteria but when we’d look she ‘d look at my face see an expression and say it’s ‘ not quite it’ the feels missing for you. She listened , never judged or became annoyed at what seemed like an impossible task. Even when she went overseas she texted saying look at so and so. I could go on . If you’re in the market I can not recommend Georgia highly enough she’s an exceptional agent and a truly lovely person.

Reply from Nelson Alexander
Great experience throughout the process placing the property on rent.
Special shout out to Silvia and Kassandra for their professional services and advice from Keilor east Nelson Alexander.
Highly recommended.

Reply from Nelson Alexander
Travis was fantastic! We’re were so grateful for his professional and attentive conduct throughout the sale of our home. Travis kept us well informed with frequent messages, which was vital for us while overseas. And, importantly, he secured us an excellent sale price within the first week of listing the house!

Reply from Nelson Alexander

Reply from Nelson Alexander
Outstanding communication from the outset. Effective and efficient processes to facilitate the various stages of property preparation, marketing, sales market comparisons, staging,statistics associated with online views, actual potential purchasers market, and outstanding auction day skills

Reply from Nelson Alexander
Got great tips on getting unit ready for sale. Moved super fast. Knows area and properties well and good understanding of target demo. Pleasure to deal with and got a price we are really happy with

Reply from Nelson Alexander
Kelsey was friendly and always available to chat. She was so efficient and professional when managing our requests. We always felt like we were in good hands when working with Kelsey. Thank you so much.

Reply from Nelson Alexander
Janine and Mark at Nelson Alexander Carlton North provided excellent service, advice and support throughout the sale process. They were responsive and pragmatic in their advice, informed by deep knowledge of the local area and market. They gave us the time and care needed to understand our needs. Their approach was both personal and professional. We were thrilled with the outcome of the sale. We highly recommend them.

Reply from Nelson Alexander
Travis was both professional and reliable, as well as a pleasure to work with.

Reply from Nelson Alexander
Mereoni and the Nelson Alexander team were brilliant at marketing my property and negotiating a great outcome. All of Mereoni’s pre-sale recommendations really paid off.

Reply from Nelson Alexander
Mereoni’s good nature and easy going approach gave us the confidence to utilise her services. We were extremely happy with the ongoing communication and support provided during the process. It was an efficient and quick turnaround and we were very happy with the result. We would highly recommend Mereoni for anybody wanting to buy or sell property.

Reply from Nelson Alexander
We have bought and sold many properties over the years, and our experience with Charlie Barham has been by far the best. Charlie is exceptional and unlike any other real estate agent we've worked with. His impeccable service, deep knowledge and passion for Carlton North, combined with the support of his fantastic team at Nelson Alexander truly set him apart. We couldn't be happier with Charlie’s work (in both purchase and sale) and we highly recommend him to anyone looking to buy or sell a property.

Reply from Nelson Alexander
"My communication with Olguimar (Olgi) Delgado who is our manager at Nelson Alexander Commercial has always been positive. Olgi has always been professional and friendly and if she doesn't have an answer straight away, then she will try to find out and let me know asap. Although Olgi has
a busy role, she always returns my calls or emails. I feel very reassured that Olgi is looking after our property and our best interests. I highly recommend Olgi as a property manager. Thank you Olgi.
Kind regards,
Peter M."

Reply from Nelson Alexander
William Kuzu is a professional agent with gentle demeanour. Very responsive and communicative.

Reply from Nelson Alexander
William kindly assists us to find a new home. Very responsive and helpful. Great service, thank you.

Reply from Nelson Alexander
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