Dear All, I am so disappointed I could not get any support. I typed my query in the message box but it did not get sent through. The expected chat with the support team never started for some st... See more
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By using the chatroom, I got quickly contact & got the answer for mig question in no time. Perfect for me!!!
This useless piece of garbage so-called "Nem ID" keeps forcing me to using it, whenever I am about to order something such as buying some games on Steam, whenever I wanted to some games, or order so... See more
Not helpful - living abroad, requesting a NemID online, doesn’t go through, being told to travel to Denmark to fix the problem. Really ?!!? No!! Issue solved at MitID.dk, scanning the passport and voi... See more
2.2
Poor
2k reviews
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Hasn’t replied to negative reviews
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Use the Chat room.
By using the chatroom, I got quickly contact & got the answer for mig question in no time. Perfect for me!!!
3 June 2023
Unprompted review
Quick help
Had an expired certificate that was renewed within a few seconds. Wait time was less than a minute as well.
8 May 2023
Unprompted review
It is a pain to deal with their system…
It is a pain to deal with their system after one leaves the country, the whole system is nonsense and too complicated for no reason. Glad I am not living there anymore
4 April 2023
Unprompted review
easy and fast communication
31 March 2023
Unprompted review
Great service and fast response time
8 March 2023
Unprompted review
Mads was very kind and very attentive…
Mads was very kind and very attentive in answering my questions. Always in the same way every time I have had to talk to any of them
11 January 2023
Unprompted review
Quick and effective instant solution
4 December 2022
Unprompted review
Not helpful
Not helpful - living abroad, requesting a NemID online, doesn’t go through, being told to travel to Denmark to fix the problem. Really ?!!? No!! Issue solved at MitID.dk, scanning the passport and voilà, so thank you very much…. for nothing!!!!
19 September 2022
Unprompted review
Good and fast support.
Good and fast support.
Solved my problem i 1 min - thanks
16 September 2022
Unprompted review
Great help and quick action
30 August 2022
Unprompted review
Laura has been super helpful and I…
Laura has been super helpful and I didn't have to wait long for the chat queue. Really appreciate the help and answers.
9 August 2022
Unprompted review
Mads has been very helpful and guided…
Mads has been very helpful and guided me to the right solution.
21 July 2022
Unprompted review
Smart service
I just had a chat with an employee of NemID and that was a good experience. I would say thank you for your smart service.
19 July 2022
Unprompted review
Answer and help in few minutes, BUT ...
Answer and help in few minutes.
BUT there was a failure in the homepage for 'Vilkår for chat' ....kundeservice/support/chat_med_support/vilkaar/ which run out of time......
8 July 2022
Unprompted review
This was a very nice and informative…
This was a very nice and informative conversation. Thank you to Mads (NemID)
26 June 2022
Unprompted review
The support was ok 3/5
The person working in the support team was quite helpful. However the person twice left the conversation was too fast and without asking if I'd need further support or have further questions. It seemed quite unprofessional to me
26 June 2022
Unprompted review
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