Dear All, I am so disappointed I could not get any support. I typed my query in the message box but it did not get sent through. The expected chat with the support team never started for some st... See more
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By using the chatroom, I got quickly contact & got the answer for mig question in no time. Perfect for me!!!
This useless piece of garbage so-called "Nem ID" keeps forcing me to using it, whenever I am about to order something such as buying some games on Steam, whenever I wanted to some games, or order so... See more
Not helpful - living abroad, requesting a NemID online, doesn’t go through, being told to travel to Denmark to fix the problem. Really ?!!? No!! Issue solved at MitID.dk, scanning the passport and voi... See more
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I got super fast help to my problem.
One star is too many
One star is too many. When sending a message, there is no way to see what happens. After long time waiting a useless answer appears. Then I type another question, and before a question can be completed, the conversation is closed.
Just stop this meaningless waste of timeand admit there is no help.
Quick and competent
Quick and very competent service. I am extremely satisfied :-)

Reply from NemID
Please, God, no
Living in Copenhagen as a foreigner is impossible thanks to you guys. I appreciate your service but please, have some love and understanding for us immigrants. I just want to set up a bank account so I can finally get paid for this job I've had for months. Nem-ID is the worst thing that ever happened to me, and I've been divorced six times.

Reply from NemID
Okay, but also not okay
I got my problem solved, but the dialog was very sluggish, it seemed like the supporter was busy with a lot of other customers at the same time. There was not really a dialog, I just wrote about my problem, and got a reply - and goodbye. But it worked for me. Luckily I am not an older person, it must be impossible for them to follow that pace and limit instruction.
No phone service - but good chat service
Try to call NemID - this is impossible since you get an answering machine with bla bla bla bla ... very bad help.
I got through to the chat service and I got a very fine support.
Just revíewing the helpdesk - great
Just revíewing the helpdesk . "Anne Marie" was extremely helpful and efficient today.
Nice and quick response on chat
Nice and quick response on chat, problem solved in no time
Very bad phone service
Very bad phone service - you get redirected from "push this number or else push this number" and at no point do you actually get to talk to a real person.
Chat service was OK, but very unappealing - no "hello" or "have a nice day", she just logged off in the middle of the conversation.
Smart system. Great service.
Smart system. Has always worked well for me. Also quick and easy support function. Very service minded and helpful.
Very fast and precise
Very fast and precise, thank you, issue quickly solved!
Forgotten password
There must be an easyer way to get a new password, when you have forgotten yours. Waiting days is not a good option
Knowledgeable and Concise
Henrik and Mark were very knowledgeable and answered all my questions quickly and diligently.
Excellenet Service
Terrible handling
Terrible handling
The support was nice, simple, exactly what I wanted. On the other hand, I had to press send message button like 50 times in order to send a message. Overall the interface is strange and for some reason its opened in another window (could be done as a chat head or just chat, like other sites do)
A very non-helpful support system which…
A very non-helpful support system which in 0 degree will help solve your issues with NETS.

Reply from NemID
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