NemID Reviews 

I was very satisfaid with your answares and it cut not be better

My old key-card was closed, I hadn't received a new one, I got help to find out, how to order a new one, so now I just wait for receiving a new card.

Cannot get access to response from a corona test because nemID decided that I needed to use a card from more than a year ago, rather than the card I have been using the last 2 years. They proceed to block my account and tell me that I can either get new credentials through mail that will arrive next week, at which point the issue would be moot. Alternatively, I can go to the municipal office in person and pick up credentials, which is a bad idea for obvious reasons. No digital options, even though I would have been able to provide any identification necessary (passport, drivers license, health insurance card, birth certificate etc.) as well as confirmation from my cohabitants. Seems like a bad policy for a pandemic.

So overall not very helpful.

+1 because the person I talked to was polite and quick to respond.

Isabella seemed nice and did her job very well!

Did a support chat and the person came online quickly and was very helpful.

Great experience with your operator Cecilie. My issue was that NemID public signature expired. Cecilie gave prompt indication of steps and patiently waited for me to log in and confirm if I succeeded.
Thank you!

well. I wanted to apply for a new NemID digital signature while living abroad. This is pretty much essential in order to gain health insurance on equal footing with others as well as many other things like doing bank transfers etc... This is something you must have access to, but now they claim that I need to go into a local public service office in order to get this ID... which is very problematic.
After a chat, I just got told there was no other option so that wasn't helpful at all.

I have a really good experience. I needed help asap and it was super easy and fast to get the answer.

Good to get a real person!
A little slow to respond, but otherwise helpful and able to advise on how to solve the fact that I am running out of keys. I have signed into the keyapp and hopefully that will enable me to update my new address and order a new key card. Thanks

Worst experience ever. Not able to help. Waste of time and no result. They have an administrator issue in their system but are unable to help with a quick fix or even an answer. Especially for companies unacceptable.

Signe helped me in a very quick and efficient way because I was concerned about a potential security brief. She could identify the problem within a few minutes and explain the situation. Big relief and very nice to get it out of the way so swiftly. Thanks!

As I left Denmark to live abroad, being able to use NemID has been of great help. The customer support helped me immediately when I had an error.

Really good attention and great service, they solved everything I needed through the chat in just a few minutes.

Good, quick response.

Good, fast and understandable answers.

I can't log in my netbank nor e-Boks, but i can log in my nemId.

quick, friendly and reassuring assistance!