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Nemlig Reviews 

46,419
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

I've ordered multiple times from Nemlig, and it has been mostly smooth going. Occasionally they will get something wrong, or it is damaged in packing or transit, but it's been easy to claim during tho... See more

Company replied

Rated 5 out of 5 stars

I had a hick-up on the delivery and complained. I was honestly surprised of the attention I got on the matter. They even called me! So now I am back at being the happy steady customer with Nemlig. Gre... See more

Company replied

Rated 5 out of 5 stars

It's very convenient to shop with Nemlig! There are many windows for delivery options and it's easy to track the delivery of your order. I usually am able to find all the items that I need and often t... See more

Company replied

Rated 5 out of 5 stars

Nemlig is a game changer for our family saving us time! We don’t have to leave our house while the weather is cold nor carry heavy groceries. They provide so many free delivery windows making it affor... See more

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Company details

  1. Supermarket
  2. Grocery delivery service

About Nemlig

Written by the company

Køb dagligvarer på nettet hos Danmarks største online supermarked. nemlig.com tilbyder Danmarks største vareudvalg på nettet - Med et prisniveau som i de landsdækkende supermarkeder samt spændende tilbud hver uge! Køb nemt ind i kategorierne Frugt & Grønt, Kød & Fisk, Køl, Frost, Kolonial, Drikke, Kiosk, Pleje og Husholdning. nemlig.com leverer også lækre delikatesser fra et bredt udvalg af delikatessebutikker.
Gå på opdagelse i specialbutikkerne.

Nemlig A/S

Written by the company

Danmarks mest fleksible levering
Vi leverer dine vare, den time på dagen det passer dig - alle ugens 7 dage.
Returpant
Vi tager dine pantflasker med retur, så du slipper for køen ved flaskeautomaten.
Kundeservice er åben
Chat: Alle dage fra kl. 6 til 22 / Telefon: Mandag 10-16, øvrige dage 10 til 16/ Kontakt os på tlf. 7033 7233 / E-mail: kontakt@nemlig.com

Contact info

Promotion box for Nemlig

Nemlig

Dagligvarer, måltidskasser og masser af inspiration til madlavningen.

4.7

Excellent

TrustScore 4.5 out of 5

46k reviews

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4.7

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(46,419)

8,463 reviews in the last 12 months

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Rated 5 out of 5 stars

Er så glad for Nemlig

Er så glad for Nemlig

21 April 2024
Nemlig logo

Reply from Nemlig

Kære Inge

Tusind tak for din anmeldelse

Vi er rigtigt glade for, at du har haft en tilfredsstillende oplevelse. Vi håber at kunne assistere med dine indkøb langt ind i fremtiden.

Skulle du have nogle idéer eller forslag til, hvordan vi kan gøre det endnu bedre i fremtiden, må du endelig kontakte os på kontakt@nemlig.com eller på 7033 7233.

Du ønskes en god aften
De bedste hilsner
Mathias

Rated 4 out of 5 stars

fin lervering

8 April 2024
Nemlig logo

Reply from Nemlig

Kære Connie

Tusind tak for din anmeldelse

Vi er rigtigt glade for, at du har haft en tilfredsstillende oplevelse. Vi håber at kunne assistere med dine indkøb langt ind i fremtiden.

Vi vil meget gerne gøre os fortjent til den sidste stjerne, og tager glædeligt imod feedback fra vores kunder. Jeg håber derfor, at du vil kontakte os på 7033 7233 eller via mail: kontakt@nemlig.com, hvis du kommer i tanke om noget vi kan gøre bedre.

Du ønskes en god dag
De bedste hilsner
Mathias

Rated 5 out of 5 stars

God oplevels

God leverne

4 April 2024
Nemlig logo

Reply from Nemlig

Kære Hubertz

Tusind tak for din flotte anmeldelse.

Vi er rigtigt glade for, at du har haft en tilfredsstillende oplevelse. Vi håber at kunne assistere med dine indkøb langt ind i fremtiden.

Kommer du en dag på idéer eller forslag til, hvordan vi kan toppe den oplevelse, er du til hver en tid velkommen til at kontakte os på 7033 7233 eller via mail: kontakt@nemlig.com.

Du ønskes en god dag.
De bedste hilsner
Patrick

Rated 5 out of 5 stars

Great costumer service

Great costumer service. We didn't receive a couple of items, and after contacting costumer service, the replied immediately with the corresponding refund

4 April 2024
Unprompted review
Nemlig logo

Reply from Nemlig

Dear Esteban

Thanks alot for your kind review and the 5 stars.

We're thrilled to hear that you had a positive interaction with our customer service team. Ensuring our customers receive the items they ordered is a top priority for us, and we're glad we could swiftly resolve the issue for you by providing a refund for the missing items.

Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com

I wish you a good day.
Best Regards
Andreas

Rated 5 out of 5 stars

I love to order from them.

I love to order from them.
Very correct when something happen with order.
refund money and respect customers.
Definitely i stick to nemlig and im gonna order again.
It will be nice as well that app is on english for people like me who dont speak or write danish.

2 April 2024
Nemlig logo

Reply from Nemlig

Dear Marijana

Thank you so much for the 5-star review.

We're thrilled to hear that you've had a great experience ordering from us. Ensuring accuracy and prompt resolution when issues arise with orders is a top priority for us, and we're glad to hear that you found our approach satisfactory.

Regarding your suggestion about having the app available in English, we appreciate your feedback. It's something we'll definitely take into consideration as we strive to make our platform more accessible to all customers, regardless of language preferences.

Should you have other suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through e-mail at kontakt@nemlig.com

I wish you a great evening
Best regards
Mohammad

Rated 4 out of 5 stars

SUPER SØRVIS

27 March 2024
Nemlig logo

Reply from Nemlig

Kære Susanne

Tak skal du have, for din rigtige fine firstjernede anmeldelse.

Også tak for, at du lige havde et øjeblik til at tale med mig i telefonen. Jeg er glad for at høre, at du oplevede god service, da du var i kontakt med en af vores medarbejdere i kundeservice. Den søde ros sørger jeg for at give videre til medarbejderen.

Vi vil gøre, hvad vi kan, for at du skal få en femstjernet indkøbsoplevelse, næste gang du handler hos os, og skulle der nogensinde være det mindste, er du altid meget velkommen til at kontakte os på 7033 7233 eller på kontakt@nemlig.com.

Jeg ønsker dig en rigtig dejlig påske.

De bedste hilsener
Laura

Rated 5 out of 5 stars

Excellent.

Excellent.
We had a slight problem which we reported by email , at the weekend within minutes we had a reply with a problem solving attitude to solve it .
I alway say it is the way a company deals with problems and Nemlig dealt with it quickly efficiently and politely

I would like to suggest you stock Änglamark products

Thank you Nemlig

14 March 2024
Unprompted review
Nemlig logo

Reply from Nemlig

Dear Cara

Thank you so much for your review.

We greatly appreciate your feedback and are thrilled to hear about your positive experience with our customer service team.

Ensuring that our customers receive prompt and effective assistance, especially when issues arise, is a top priority for us. We're glad to know that our team was able to address your concern swiftly and with a problem-solving attitude.

Your suggestion regarding stocking Änglamark products is duly noted. We are always looking to better cater to the preferences of our customers, so your input is incredibly valuable to us.

Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com

I wish you a good day.
Best Regards
Lærke

Rated 5 out of 5 stars

Super service

17 March 2024
Nemlig logo

Reply from Nemlig

Kære Jens

Af hjertet tak for din fine anmeldelse og de 5 flotte stjerner.

Det varmer enormt meget at vide, at du oplever en virkelig god service hos os. Vi bestræber os nemlig hver dag på, at give vores kunder den absolut bedste service lige fra bestilling til levering.

Har du ellers idéer eller forslag til områder, hvor vi kan gøre det lettere for dig, håber jeg, at du vil kontakte os på 7033 7233 eller via mail: kontakt@nemlig.com.

Du ønskes en rigtig god dag.
De bedste hilsner
Nicklas

Rated 5 out of 5 stars

Super super super

15 March 2024
Nemlig logo

Reply from Nemlig

Kære Vivian

Tusind tak for din flotte anmeldelse - den sætter vi stor pris på.

Vi går højt op i, at det skal være en god oplevelse at gøre sine indkøb hos nemlig.com, og glæder os derfor meget over at høre at det har været en super oplevelse.

Skulle der være det mindste, eller har du nogle gode forslag til os, skal du endelig ikke tøve med at kontakte os på 7033 7233 eller kontakt@nemlig.com. Vi tager altid glædeligt imod ris og ros.

Du ønskes en dejlig dag.
De bedste hilsner
Nicklas

Rated 5 out of 5 stars

Fin service.

Fin service.

13 March 2024
Nemlig logo

Reply from Nemlig

Kære Gitte

Tusinde mange tak for din anmeldelse og de 5 stjerner.

Det er utrolig dejligt at høre, at du er tilfreds med den service, vi tilbyder. Vi sætter en ære i at levere varer af den allerbedste kvalitet samt levering lige til hoveddøren.

Afslutningsvis vil jeg blot understrege, at du altid er velkommen til at kontakte os igen, hvis du skulle sidde tilbage med forslag eller ideer, til hvordan det kan blive endnu bedre for dig som kunde. Vi er til at træffe på telefon: 7033 7233 samt e-mail kontakt@nemlig.com.

Du ønskes en god dag.
De bedste hilsner
Patrick

Rated 1 out of 5 stars

The worst customer service possible.

The worst customer service possible.

11 March 2024
Unprompted review
Nemlig logo

Reply from Nemlig

Dear Anastacia

Thank you for our time and conversation, and I am happy that we find a solution. I will ofcourse send your feedback to the correct department, so we make sure this misunderstanding do not happen again.

If you have any questions please dont hesitate to contact me or my collegues and we will do our best to find a solution.

I wish you a great day.
Bedst regards
Nicklas
_________________

Dear Anastacia

Thank you for the review.

I just tried to contact you by phone so that we could talk about your experiences. Unfortunately, I could not get in touch with you. We are of course still interested in a dialogue with you, which is why we will try again later. You are also very welcome to contact us on 7033 7233, where you can simply ask for me or another supervisor.

I wish you a very good day.
Best regards
Lærke

Rated 5 out of 5 stars

Enjoy shopping at Nemlig

On time and everything as expected. Smooth ordering process.

2 March 2024
Nemlig logo

Reply from Nemlig

Dear N Laul

Thanks alot for your kind review and the 5 stars.

I'm happy to hear that the delivery went well. We strive to deliver the best experiences to our customers, and it makes our day to hear we have accomplished that.

Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com

I wish you a good day.
Best Regards
Lærke

Rated 5 out of 5 stars

No bad surprises any of the orders so far

Timing of the delivery with very good product variety and quality. No surprises from what you are ordering

27 February 2024
Nemlig logo

Reply from Nemlig

Dear Dml

Thanks alot for your kind review and the 5 stars.

I’m so happy to hear you are pleased with our service and concept. We strive to deliver the best experiences to our customers, and it makes our day to hear we have accomplished that.

I wish you a good day.
Best Regards
Sayana

Rated 5 out of 5 stars

I’m satisfied with nemlig

I’m satisfied with nemlig. My foods came well packed.

18 February 2024
Nemlig logo

Reply from Nemlig

Dear Glorieme

Thanks alot for your kind review and the 5 stars.

I'm happy to hear that the delivery went well, and the items were delivered with great care and were in good quality.

Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com

I wish you a good day.
Best Regards
Patrick

Rated 5 out of 5 stars

God service

14 February 2024
Nemlig logo

Reply from Nemlig

Kære Birgit

Tak for flotte fem stjerner.

Vi bestræber os på at yde en ekstraordinær service lige fra bestilling til levering af dine dagligvarer, og det er jeg meget glad for, at du har oplevet.

Vi sørger gerne for mange flere femstjernede indkøbsoplevelser i fremtiden, og har du i den forbindelse nogle gode forslag til, hvordan vi kan forbedre vores koncept, er du altid velkommen til at kontakte os på 7033 7233 eller på kontakt@nemlig.com, hvor vi gerne tager imod både ris og ros.

Jeg ønsker dig en god aften.

De bedste hilsener
Laura

Rated 5 out of 5 stars

No damages during transport

No damages during transport, punctual delivery, order matching 100%

7 February 2024
Nemlig logo

Reply from Nemlig

Dear Stefania

Thank you very much for a wonderful five-star review.

I'm pleased to read that none of the ordered items were damaged during transportation, that your delivery arrived on time, and contained everything you had ordered. This is exactly how we want it to be for our customers when they entrust us with their grocery shopping.

If you have any good ideas on how we can make your shopping experience even better in the future, please feel free to contact us at 7033 7233 or at kontakt@nemlig.com.

Wishing you a good Friday.

Best regards
Laura

Rated 5 out of 5 stars

All around solution for shopping

This is our second time using nemlig, which we love from the first day. It is a very great alternative way of shopping for those who don't want to carry bags and trying to find better prices. All around solution, thanks!

5 February 2024
Nemlig logo

Reply from Nemlig

Dear Ayman

Thank you so much for your wonderful review!

We are thrilled to hear that you've had a positive experience with Nemlig for the second time around.

It's fantastic to know that our service has provided you with a convenient alternative for shopping, especially for those who prefer to avoid the hassle of carrying bags and hunting for better prices. Your satisfaction is our top priority, and we're delighted that Nemlig has been an all-around solution for your needs.

Should you ever need any assistance or have any feedback, please don't hesitate to reach out to us at 7033 7233 or send us an e-mail on: kontakt@nemlig.com

Have a nice day
Best wishes
Mathias

Rated 5 out of 5 stars

Levering

God kommunikation ved levering

31 January 2024
Nemlig logo

Reply from Nemlig

Kære Henry

Tusind tak for din flotte anmeldelse.

Vi bestræber os på at imødekomme alle vores kunders ønsker og behov. Derfor varmer det utroligt meget at læse om dine positive oplevelser med vores levering.

Skulle dette give anledning til yderligere spørgsmål, er du mere end velkommen til at kontakte os. Vi kan kontaktes på telefon: 7033 7233, samt e-mail: kontakt@nemlig.com eller vores livechat som tilgås fra vores hjemmeside.

Du ønskes en rigtig god dag.
De bedste hilsner
Sayana

Rated 5 out of 5 stars

Fin levering

29 January 2024
Nemlig logo

Reply from Nemlig

Kære Olsson.Anna

Tusind tak for din flotte henvendelse.

Vi er glade for at høre, at du har haft en god oplevelse med vores leveringsservice. Det betyder meget for os at vide, at vores bestræbelser på at levere en pålidelig og effektiv service bliver værdsat.

Skulle der være andet, du vil tilføje, eller har du nogle gode forslag, så kontakt os endelig på 7033 7233 eller på kontakt@nemlig.com.

Du ønskes en rigtig god aften.
De bedste hilsner
Andreas

Rated 4 out of 5 stars
Nemlig logo

Reply from Nemlig

Kære Heidi

Tusind tak for din anmeldelse.

Det varmer rigtig meget at læse om din tilfredshed med vores leverance. Det er præcis den tilfredshed, du sidder tilbage med, vi ønsker for alle vores kunder.

Ud fra dine stjerner ser det ud til, at vi kan gøre noget anderledes. Vi tager glædeligt imod feedback fra vores kunder, og jeg håber derfor, at du vil kontakte os på 7033 7233 eller via mail: kontakt@nemlig.com, hvis du kommer i tanke om noget vi kan gøre bedre.

Du ønskes en god dag.
De bedste hilsner
Lærke

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