I've ordered multiple times from Nemlig, and it has been mostly smooth going. Occasionally they will get something wrong, or it is damaged in packing or transit, but it's been easy to claim during tho... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I had a hick-up on the delivery and complained. I was honestly surprised of the attention I got on the matter. They even called me! So now I am back at being the happy steady customer with Nemlig. Gre... See more
Company replied
It's very convenient to shop with Nemlig! There are many windows for delivery options and it's easy to track the delivery of your order. I usually am able to find all the items that I need and often t... See more
Company replied
Nemlig is a game changer for our family saving us time! We don’t have to leave our house while the weather is cold nor carry heavy groceries. They provide so many free delivery windows making it affor... See more
Company replied
Company details
About Nemlig
Written by the company
Køb dagligvarer på nettet hos Danmarks største online supermarked.
nemlig.com tilbyder Danmarks største vareudvalg på nettet - Med et prisniveau som i de landsdækkende supermarkeder samt spændende tilbud hver uge! Køb nemt ind i kategorierne
Frugt & Grønt,
Kød & Fisk,
Køl,
Frost,
Kolonial,
Drikke,
Kiosk,
Pleje og
Husholdning.
nemlig.com leverer også lækre delikatesser fra et bredt udvalg af delikatessebutikker.
Gå på opdagelse i specialbutikkerne.
Gå på opdagelse i specialbutikkerne.
Nemlig A/S
Written by the company
- Danmarks mest fleksible levering
- Vi leverer dine vare, den time på dagen det passer dig - alle ugens 7 dage.
- Returpant
- Vi tager dine pantflasker med retur, så du slipper for køen ved flaskeautomaten.
- Kundeservice er åben
- Chat: Alle dage fra kl. 6 til 22 / Telefon: Mandag 10-16, øvrige dage 10 til 16/ Kontakt os på tlf. 7033 7233 / E-mail: kontakt@nemlig.com
Contact info
Banemarksvej 58, 2605, Brøndby, Denmark
- 7033 7233
- kontakt@nemlig.com
- www.nemlig.com
Nemlig
4.7
Excellent
46k reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
God kvalitet og levering til tiden
16 July 2024
Reply from Nemlig
Kære kunde
Tusind tak for din anmeldelse
Det glæder mig utrolig meget, at leveringen og varerne levede op til din forventning. Vi stræber efter at give vores kunder de bedst mulige oplevelser, og samtidig sikre, at varerne er af højeste kvalitet. Derfor varmer det enormt meget at vide, at du oplevede netop dette.
Har du ellers idéer eller forslag til områder, hvor vi kan gøre det lettere for dig, håber jeg, at du vil kontakte os på 7033 7233 eller via mail: kontakt@nemlig.com.
Du ønskes en god dag
De bedste hilsner
Mathias
Quick and reliable
9 July 2024
Reply from Nemlig
Dear Richard
Thank you so much for the 5-star review.
We are pleased to hear that you find our service quick and reliable. At nemlig.com, we work hard to ensure our customers have a simple and convenient shopping experience every time.
Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com
I wish you a good day.
Best Regards
Andreas
Reply from Nemlig
Kære Britta
Tusinde mange tak for din anmeldelse.
Vi bestræber os på at imødekomme alle vores kunders ønsker og behov. Derfor varmer det utroligt meget at læse om dine positive oplevelser med vores levering.
Afslutningsvis vil jeg blot understrege, at du altid er velkommen til at kontakte os igen, hvis du skulle sidde tilbage med forslag eller ideer, til hvordan det kan blive endnu bedre for dig som kunde. Vi er til at træffe på telefon: 7033 7233 samt e-mail kontakt@nemlig.com.
Du ønskes en dejlig dag.
De bedste hilsner
Patrick
Alt var bare ok
1 July 2024
Reply from Nemlig
Kære Mogens
Tusind tak for din flotte anmeldelse.
Vi er glade for at høre, at alt var i orden med din oplevelse. Vi ser frem til at betjene dig igen og sikre, at du fortsat har gode oplevelser med nemlig.com.
Skulle der være det mindste, eller har du nogle gode forslag til os, skal du endelig ikke tøve med at kontakte os på 7033 7233 eller kontakt@nemlig.com.
Du ønskes en rigtig god dag.
De bedste hilsner
Andreas
Reply from Nemlig
Kære Halina
Tusind tak for din flotte anmeldelse.
Vi er rigtigt glade for, at din oplevelse med os har været god, og lever op til dine forventninger.
Skulle der være det mindste, eller har du nogle gode forslag til os, skal du endelig ikke tøve med at kontakte os på 7033 7233 eller kontakt@nemlig.com. Vi tager altid glædeligt imod ris og ros.
Du ønskes en god aften.
De bedste hilsner
Mohammad
Reply from Nemlig
Kære Hossam
Tusind tak for din flotte anmeldelse.
Vi går højt op i, at det skal være en god oplevelse at gøre sine indkøb hos nemlig.com, og glæder os derfor meget over at høre, at du anser vores service som værende god.
Skulle du alligevel sidde med idéer eller forslag til, hvordan vi kan blive endnu bedre i fremtiden, må du endelig kontakte os på kontakt@nemlig.com eller 7033 7233.
Du ønskes en god aften.
De bedste hilsner
Mohammad
Fin service
26 June 2024
Reply from Nemlig
Kære Jane
Tusind tak for din anmeldelse
Vi er glade for at høre, at du har en positiv oplevelse med vores service, og jeg sørger for at rosen kommer videre til rette afdeling.
Vi vil meget gerne gøre os fortjent til den sidste stjerne, og tager glædeligt imod feedback fra vores kunder. Jeg håber derfor, at du vil kontakte os på 7033 7233 eller via mail: kontakt@nemlig.com, hvis du kommer i tanke om noget vi kan gøre bedre.
Du ønskes en god dag
De bedste hilsner
Mathias
God og rettidig levering.
23 June 2024
Reply from Nemlig
Kære Susanne
Tusind tak for din flotte anmeldelse.
Vi er glade for at høre, at du er tilfreds med vores levering og timing. Det er vigtigt for os at levere en pålidelig og effektiv service til vores kunder.
Skulle der være andet, du vil tilføje, eller har du nogle gode forslag, så kontakt os endelig på 7033 7233 eller på kontakt@nemlig.com.
Du ønskes en rigtig god aften.
De bedste hilsner
Andreas
Reply from Nemlig
Kære Eva
Tusind tak for fem stjerner.
Det glæder mig at læse, at du oplever super service, når du handler hos nemlig.com.
Vi sørger meget gerne for mere super service, og flere femstjernede indkøbsoplevelser i fremtiden, og skulle der nogensinde være det mindste, er du altid meget velkommen til at kontakte os på 7033 7233, eller på kontakt@nemlig.com.
Jeg ønsker dig en god eftermiddag.
De bedste hilsener
Laura
god og høflig levering
15 June 2024
Reply from Nemlig
Kære Preben
Tusind tak for fem stjerner.
Det er lige som det skal være, at du oplever god og høflig levering, når du lader os stå for dagligvareindkøbene.
Vi håber på at få lov til at assistere med mange flere femstjernede indkøbsoplevelser i fremtiden, og skulle der nogensinde være det mindste, må du endelig ikke tøve med at kontakte os på 7033 7233, eller på kontakt@nemlig.com.
En dejlig eftermiddag til dig.
De bedste hilsener
Laura
First class!
6 June 2024
Reply from Nemlig
Kære Jens
Tusind tak for dejlige anmeldelse.
Vi er utrolig glade for at høre, at du oplever vores service som "First class". Det betyder meget for os!
Har du idéer eller forslag til områder, hvor vi kan gøre det lettere for dig, håber jeg, at du vil kontakte os på 7033 7233 eller via mail: kontakt@nemlig.com.
Du ønskes en rigtig god dag.
De bedste hilsner
Andreas
Really impressed with the service level
We have moved to a new address and forgot to change the address in the app and it came up only when the driver was at the door of the old address. But the coordinator Nikoline and the driver were really helpful and cooperative and delivered the order to the new address later on. Really impressed with the service level! And big thanks to Nikoline and the driver once again!
2 June 2024
Reply from Nemlig
Dear Anna
Thank you so much for your wonderful review!
We're thrilled to hear that you were impressed with our service.
It's great to know that Nikoline and our driver were able to assist you effectively and ensure your order was delivered to your new address despite the initial mix-up. We strive to provide exceptional service to all our customers, and your kind words are a testament to the hard work and dedication of our team.
We'll be sure to pass along your thanks to Nikoline and the driver. We look forward to serving you again in the future!
Should you have suggestions about new items on our website or have any feedback to us, feel free to call us at 7033 7233 or sending us an e-mail on: kontakt@nemlig.com
I wish you a good day.
Best Regards
Mathias
Reply from Nemlig
Dear Filis
Thank you very much for your five-star review - we greatly appreciate it.
I am glad that you had a good experience buying your groceries from nemlig.com and received good service from our friendly staff.
We would be happy to handle your shopping again another time, and if there is anything at all, you are always more than welcome to contact us at 7033 7233, or by sending us an email at kontakt@nemlig.com.
I wish you a good day.
Best regards
Laura
I ordered groceries from nemlig.com and…
I ordered groceries from nemlig.com and had a fantastic experience. The delivery was prompt, the items were fresh, and the packaging was excellent. Thank you for providing such a convenient and reliable service.
Regards
Sheela Thapa
26 May 2024
Reply from Nemlig
Dear Sheela
Thanks alot for your wonder review and the 5 stars.
We are thrilled to hear that you had a fantastic experience with your grocery order from nemlig.com. It's great to know that our prompt delivery, fresh items, and excellent packaging met your expectations.
Your feedback means a lot to us, and we are grateful for your kind words. We strive to provide a convenient and reliable service for all our customers, and we are delighted to have achieved that for you.
Should you have suggestions about new items on our website or have any feedback to us, feel free to call us at 7033 7233 or sending us an e-mail on: kontakt@nemlig.com
I wish you a good day.
Best Regards
Mohammad
Always good
On time delivery, good quality food etc and good value. If ever we have a problem then it’s dealt with quickly.
24 May 2024
Reply from Nemlig
Dear AJ
Thanks alot for your kind review and the 5 stars.
We're delighted to hear that you appreciate our on-time delivery, good quality food, and the value we offer. It's also great to know that any issues you’ve encountered have been resolved quickly.
Your satisfaction is our top priority, and we look forward to continuing to serve you.
hould you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com
I wish you a good day.
Best Regards
Andreas
Super god service
11 May 2024
Reply from Nemlig
Kære King Karin
Tak for fem stjerner.
Det er intet mindre end forrygende, at du oplever super god service, når du handler hos nemlig.com.
Vi bidrager gerne med både god service og femstjernede dagligvareleveringer igen en anden gang, og skulle du have nogle gode ideer til, hvordan vi kan gøre din oplevelse endnu bedre, er du meget velkommen til at kontakte os på 7033 7233, eller på kontakt@nemlig.com.
Jeg ønsker dig en dejlig søndag.
De bedste hilsener
Laura
Super service
7 May 2024
Reply from Nemlig
Kære Kunde
Tusind tak for din anmeldelse.
Vi er glade for at høre, at du var tilfreds med vores service.
Vi bestræber os altid på at give vores kunder den bedst mulige oplevelse, og det glæder os at vide, at vores indsats blev bemærket af dig.
Vi sætter stor pris på din støtte og tillid til os.
Har du ellers idéer eller forslag til områder, hvor vi kan gøre det lettere for dig, håber jeg, at du vil kontakte os på 7033 7233 eller via mail: kontakt@nemlig.com.
Du ønskes en god dag.
De bedste hilsner
Lærke
God service
7 May 2024
Reply from Nemlig
Kære Fie
Tusind tak for din anmeldelse
Vi er rigtigt glade for, at du har haft en tilfredsstillende oplevelse. Vi håber at kunne assistere med dine indkøb langt ind i fremtiden.
Vi vil meget gerne gøre os fortjent til den sidste stjerne, og tager glædeligt imod feedback fra vores kunder. Jeg håber derfor, at du vil kontakte os på 7033 7233 eller via mail: kontakt@nemlig.com, hvis du kommer i tanke om noget vi kan gøre bedre.
Du ønskes en god dag
De bedste hilsner
Mathias
Very convenient
30 April 2024
Unprompted review
Reply from Nemlig
Dear Jha
Thanks alot for your kind review and the 5 stars.
I am so happy to hear you find our service and concept very convenient. We strive to deliver the best experiences to our customers, and it makes our day to hear we have accomplished that.
Should you have any suggestions how we can make your experience even better you are very welcome to contact us on 70 33 72 33 or through email at kontakt@nemlig.com
I wish you a good day.
Best Regards
Lærke
Dear Nemlig
Dear Nemlig
The products are for the most part good and delivered fine. However we have stopped ordering the berries as they recently have not been fresh. And the flowers ( Lilly) normally are fine but last time ( order) they came broken and crushed from
The packaging and delivery I supposed.
So I don’t really want to order these again, but I realize I do like them the other times they were delivered just fine.
Best
Christina P
23 April 2024
Reply from Nemlig
Dear Christina,
Thank you very much for the four stars and your review.
It's lovely to read that the items you receive from nemlig.com are mostly very good. However, I'm sorry to hear that you've experienced receiving berries and flowers from us that didn't meet your expectations in terms of quality. This is certainly not the experience we want to leave our customers with.
As a follow-up to your feedback, I've taken the initiative to first send your feedback to the quality manager at our warehouse, who will address the challenges we face here to ensure that the quality of your items is top-notch the next time you shop with us. I've also sent you an email presenting a solution that I hope you'll be satisfied with.
If there's anything else, please feel free to contact us at 7033 7233 or email us at kontakt@nemlig.com.
Wishing you a very good evening.
Best regards,
Laura
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.