I found your sales team very helpful and they provided technical advice and support on buying and fitting a new adblue tank. The correct tank arrived next day and my van was back on the road within... See more
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Company details
- #44 of 92 best companies in Auto parts shop
Written by the company
Neo Brothers Ltd - OE Car & Van Parts Specialist for Citroen, DS, Ford, Mini, Peugeot, Saab, Vauxhall
Contact info
Unit 23 Monro Ind Est, Station Approach, EN8 7LX, Waltham Cross, United Kingdom
- 01992 719280
- customerservices@neobrothers.co.uk
- www.neobrothers.co.uk
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Fantastic customer service and it was…
Fantastic customer service and it was delivered the following day so around 24 hours from paying to delivery, it was over a hundred pounds cheaper than buying from Peugeot with the same warranty and the guy I spoke to on the phone couldn’t have been more helpful five star treatment, just need to get the garage to fit it later today.
Top sellers first call for anything…
Top sellers first call for anything Saab very fast postage
Quality service when you need parts fast
I needed a replacement wheel to pass MOT.
Neo Bros. sent it next day delivery, well packed.
Many thanks for great value service. 5*
Excellent as ever
Excellent as ever ! Needed a turbo for my Saab 9.3 Aero - have a new equivalent at very competitive price compared to new one ? Person I spoke to was very knowledgable concerning using new oil and water lines and after fitting changing oil and filter and again after 1k miles - delivered next day as well / excellent
Be careful!!
Be careful!!! Order didn't receive, they said that after fail post office attempts to deliver parcels didn't come back to them! No parcel and no money!!! Order from trusted supplier better!!!
very very help full ask if it would fit…
very very help full ask if it would fit my car text straight back said yes orded it fri came sat which was great as need very quick delivery thank you
Always professional service
Top notch every item ive brought from…
Top notch every item ive brought from neo bros. Can't go wrong with them.
Excellent Service.
Speedy delivery and updates on my order. Will 100% use neo brothers again.
Faultless
Good service, prompt shipment/receipt of goods, dealt with by professionals in the know.
No Returns After 14 days
Part on ordered in good faith from website based on year, make and model of vechile did not fit despite listing saying it would. In fairness there was another listing for the same but both listings said they would fit based on year, make and model. As I tried to return outside of the 14 day period no refund was offered
Great customer care
Always quick efficient and great prices.
Rang to check compatibility before ordering, reassuring and super fast service.
Smooth transaction and prompt delivery
Great response and delivery time
Delightful service
I ordered it Monday, and it came Tuesday morning, excellent service
Do not recommend
I purchased a NOx sensor on 08/07 for my Vauxhall Insignia, which was fitted by a Vauxhall main dealership. Within three months (around 2,000–2,500 miles), the sensor has failed. The car was taken back to the Vauxhall main dealership, where their GDS system displayed the following faults: NOx Oxygen Signal Circuit 1 and 2 (Open and Shorted) Malfunction. Vauxhall have checked the AdBlue system and probe, and confirmed everything appears normal.
When I spoke to Demos on the phone, he seemed very quick to dismiss this as a fitting issue, despite the fact it was fitted by a Vauxhall main dealership. Additionally, your website does not state anywhere that the warranty is invalidated due to incorrect fitting, whether for a NOx sensor or any other part.
I am extremely unhappy with the service I have received so far. I have had to pay an additional £224.90 for another sensor to be sent out while the original is returned to the manufacturer for testing. I am not holding out much hope on this process and will be very interested to see the manufacturer’s report from France.
Good prompt communication
Reasonably Priced+ International Shipping
I'm just very grateful that you guys deliver to the Philippines. Our Peugeot makes it hard to find parts locally and when we do it's at ridiculous prices by individual resellers. So the fact that you guys were able to deliver within a week at that price was a relief.
I also have to add that the DPF fluid didn't show immediate results. Just a tip for people who may be in the same predicament as us: Our coolant was getting eaten up like crazy (no leaks) and the car warned us about the lack of dpf fluid. So when we did fill it up with both dpf and coolant, in it's first drive, the car ate the coolant again. That was concerning but when we filled it up with coolant a second time and took it for a longer drive, the coolant stayed pat. So ultimately the DPF fluid works, it might just take time and a couple of trips to the grocery.
Part shipped on time and arrived…
Part shipped on time and arrived quickly, good quality parts. Highly recommended.
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