Neo Brothers Ltd Reviews 

1,292
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Evaluating 87 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the exceptionally fast delivery times, noting that replacement parts often arrive the very next day and are securely packaged. Many people also appreciate the highly competitive prices and friendly, knowledgeable support team when looking for specific vehicle components online. Furthermore, shoppers often emphasize how easy it is to find the exact items they need for their vehicles. Some reviewers were not happy with product durability, reporting that certain specialized car parts failed or malfunctioned shortly after being installed. A few other consumers also experienced occasional delivery delays, higher return charges, or difficulties successfully receiving their ordered items.

What people talk about most

Delivery service

Reviewers express great satisfaction with the delivery service, frequently highlighting super fast shipping... See more

Product

Customers had positive experiences with product quality, highlighting that items fit well and work perfectly.... See more

Service

Clients share positive opinions on service, highlighting helpful sales teams, fast delivery, and competitive... See more

Price

People report positive experiences with price, consistently praising the competitive rates compared to main... See more

Quality

Consumers find quality to be positive, frequently highlighting OEM standards, fantastic fits, and competitive... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I found your sales team very helpful and they provided technical advice and support on buying and fitting a new adblue tank. The correct tank arrived next day and my van was back on the road within... See more

Rated 5 out of 5 stars

Excellent as ever ! Needed a turbo for my Saab 9.3 Aero - have a new equivalent at very competitive price compared to new one ? Person I spoke to was very knowledgable concerning using new oil and wat... See more

Rated 5 out of 5 stars

Ordered a gp2 rear diffuser on a Thursday and had it delivered to Ireland by the next Monday. Demi was very helpful and super quick getting back to me sorting an issue on my end with wrong address... See more

Rated 5 out of 5 stars

Brilliant. I ordered all my Saab service parts yesterday, apart from oil and they arrived this morning, barely 18 hours later. Better still, they beat my local motor factors on price, even with deli... See more


Company details

  1. #44 of 92 best companies in Auto parts shop

Written by the company

Neo Brothers Ltd - OE Car & Van Parts Specialist for Citroen, DS, Ford, Mini, Peugeot, Saab, Vauxhall


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

1k reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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4.7

All reviews

(1,292)

86 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic customer service and it was…

Fantastic customer service and it was delivered the following day so around 24 hours from paying to delivery, it was over a hundred pounds cheaper than buying from Peugeot with the same warranty and the guy I spoke to on the phone couldn’t have been more helpful five star treatment, just need to get the garage to fit it later today.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

Excellent as ever

Excellent as ever ! Needed a turbo for my Saab 9.3 Aero - have a new equivalent at very competitive price compared to new one ? Person I spoke to was very knowledgable concerning using new oil and water lines and after fitting changing oil and filter and again after 1k miles - delivered next day as well / excellent

8 November 2025
Unprompted review
Rated 1 out of 5 stars

Be careful!!

Be careful!!! Order didn't receive, they said that after fail post office attempts to deliver parcels didn't come back to them! No parcel and no money!!! Order from trusted supplier better!!!

5 November 2025
Unprompted review
Rated 1 out of 5 stars

No Returns After 14 days

Part on ordered in good faith from website based on year, make and model of vechile did not fit despite listing saying it would. In fairness there was another listing for the same but both listings said they would fit based on year, make and model. As I tried to return outside of the 14 day period no refund was offered

7 October 2025
Unprompted review
Rated 1 out of 5 stars

Do not recommend

I purchased a NOx sensor on 08/07 for my Vauxhall Insignia, which was fitted by a Vauxhall main dealership. Within three months (around 2,000–2,500 miles), the sensor has failed. The car was taken back to the Vauxhall main dealership, where their GDS system displayed the following faults: NOx Oxygen Signal Circuit 1 and 2 (Open and Shorted) Malfunction. Vauxhall have checked the AdBlue system and probe, and confirmed everything appears normal.

When I spoke to Demos on the phone, he seemed very quick to dismiss this as a fitting issue, despite the fact it was fitted by a Vauxhall main dealership. Additionally, your website does not state anywhere that the warranty is invalidated due to incorrect fitting, whether for a NOx sensor or any other part.

I am extremely unhappy with the service I have received so far. I have had to pay an additional £224.90 for another sensor to be sent out while the original is returned to the manufacturer for testing. I am not holding out much hope on this process and will be very interested to see the manufacturer’s report from France.

29 September 2025
Unprompted review
Rated 5 out of 5 stars

Reasonably Priced+ International Shipping

I'm just very grateful that you guys deliver to the Philippines. Our Peugeot makes it hard to find parts locally and when we do it's at ridiculous prices by individual resellers. So the fact that you guys were able to deliver within a week at that price was a relief.

I also have to add that the DPF fluid didn't show immediate results. Just a tip for people who may be in the same predicament as us: Our coolant was getting eaten up like crazy (no leaks) and the car warned us about the lack of dpf fluid. So when we did fill it up with both dpf and coolant, in it's first drive, the car ate the coolant again. That was concerning but when we filled it up with coolant a second time and took it for a longer drive, the coolant stayed pat. So ultimately the DPF fluid works, it might just take time and a couple of trips to the grocery.

29 August 2025

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