Still waiting for my friends 25th anniversary box from November 2019. Have tried to called hundreds of times and emailed multiple times. Absolutely do not use this website as there is some scamming of... See more
Nerdmerch
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See what reviewers are saying
I loved everything about this idea, and I usually hate surprises! But this box exceeded my expectations x5. It was a great assortment, delivery was just as quick as promised, and when I opened it, it... See more
Got 2 bundles of 4 tees for £19 ( Star Wars and Marvel) & expected a few naff ones but they were all excellent designs. Sizing is true and the quality of the material is excellent. Also got a Dare Dev... See more
Worst case senario, instead of getting any of the t-shirts shown in advertisements (doubt anyone does - false advertising), received t-shirts with disappointing designs not a good deal at all then as... See more
Company details
Information provided by various external sources
Airwave Apparel is pleased to offer great Official Licensed TV, Film, Sci-Fi and Superhero Merchandise to customers worldwide. Please feel free to leave us some feedback on your order experiences with us this year!
Contact info
Unit 5 Horseshoe Close, NW2 7JJ, London, United Kingdom
- 0203 290935
- help@airwaveapparel.com
- www.nerdmerch.net
Glorious
This product was definitely worth the wait. Great quality and good material.
Completed a full Pre order and final order for a Zelda cosplay Hoodie and recieved nothing.
After Six months or longer of waiting for a Zelda Cosplay Hoodie from Pre order I have received nothing and was just told that there will not ever be any more to be shipped out. Not sure how that happens when I had to give money just to be on the pre order list. So If I pay money to be on a pre order list and then get told I wasn't ordered one, Is that not fraud? Do I have a lawsuit on my hands? Be warned... I am not dealing with this
un-establishment ever again.
Great customer service
Great customer service after I purchased. Really happy with the product too.
Harley Quinn/Joker Icon Official Varsity Jacket
Bought these jackets for my girlfriend and I so we could match, thought they were going to have leather sleeves instead of just being a sweater jackets, but they still it look great, just like the pictures and we love them. True to size, fits like a glove.
Absolutely awesome!
Great value products, good discounts, and fantastic customer service! Got sent a duplicate tee and when I contacted them they said they'll send out a replacement one!
Awesome jacket
Got the jacket a little later than expected, however an email to check where it was and I got a very apologetic reply in the same day.
The jacket is awesome and the graphics on the back look great.
Very pleased and will order again through nerd merch
Surprising the one who doesn't get surprised!
Thanks for this loaded mystery box! My dude is kinda hard to get a good response out of, but he was thoroughly impressed with the goodies! Thanks for keeping us on our toes and having merch that we geeks can be proud of!
Took a month to receive duplicate merch and have been blown off ever since!!!
I ordered the suicide squad 1 & 2 mystery boxes at completely different times. So when I received the exact same items in the second box I sent an email.
Lee H, 11 Aug 14:01
For order XXXXX the suicide squad 2.0 box I received the same mouse pad and coasters as I did in a previous order, which was the “first” suicide squad mystery box you had. The web site claimed it was ALL new stuff. How can you make this right?
Caroline, 15 Aug 20:03
Good evening Lee,
May i first apologise for this mistake.
We would like to send you some different products from the range as way of an apology. Please keep the other items as do as you wish with them. Apologies again.
Caroline
Lee H, 15 Aug 20:54
Wonderful! Thank you so much for taking care of this issue! And I really look forward from ordering from you guys again!
Lee H, 29 Aug 19:03
Am I ever going to get the replacement items as promised? I have received no notification of anything being shipped.
Lee H, 01 Sep 14:49
This is my third time emailing you guys. Next I shall just start leaving bad reviews. This is bad business on your part.
Caroline, 05 Sep 11:44
Hi Lee, sorry i will chase up with the warehouse and get this resent, we did request it two weeks ago for you, best regards Caroline
Lee H, 19 Sep 11:05
It’s been ANOTHER two weeks and I still have not heard anything from the warehouse OR received anything in the post….
Good service
Had trouble with the tracking but apart from thet happy
My experience with ordering
It took about two to three weeks just to get my email about my order being ready to ship out, & on top of that I still haven't received my order so I can say much more but just I've waited for weeks already & still nothing
Amazing comany
The merchandise is brilliant and great quality, will be purchasing again very soon. Would reccomend to everyone
Late package
Still waiting for my package from 2-3 days ago and it hasn't came yet it's a bit slow
Good service, arrived swiftly and was exactly as described.
Ordered a Marvel sweatshirt, got a Marvel sweatshirt, in less than 2 days!
Daredevil Mystery Box 2.0
I was expecting some Netflix Marvel's Daredevil shirts because the photo that was presented in the listing had the Marvel's Daredevil character on there. So I was a little disappointed, but classic Daredevil was good. The box was plain and white, I was hoping for a little something something like Nerd Block or Loot Crate. It was just a box of apparel and coasters, I was hoping for a trinket here and there but to be honest, I was a little underwhelmed by my unboxing.
Matt P. Employee who cares for his consumers.
He was a fast responder who wanted the best for me as well as the company. He understands my point of view and which was best to get that. He made sure I knew what was happening. Top man and employee.
Terrible Customer Service
Delivery is signed for and comes quick no problem.
Trying to get in touch to return items seems impossible, I used the on-site 'Contact Us' and then an email direct to their help email address. Had no reply since sending them on 10th September, almost a week ago.
Not received stuff and no reply
I ordered on this website as it said 2 days till dispatch then another 2 for delivery, this was 6 days ago and my parcel still hasn't even been dispatched, I have tried to contact them, no one answers the phone and have sent about 30 emails with no reply, I brought up a PayPal dispute however they have put the wrong email for a completely different company so you can't even dispute the case, complete scam
My order
I still have not received one of my orders, they said 4-5 business days and it's been 2 weeks. But what they have is cool, and they have alot of great products. I got a shirt from them it was awesome. That arrived on time.
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