The dress is beautiful however I have found the last few dresses I have ordered have arrived very creased. They are layered with the paper but are extremely creased all over which is not what I’d expe... See more
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Company details
- #332 of 621 best companies in Clothing Shop
- #139 of 258 best companies in Ladies' clothes shop
About Never Fully Dressed
Written by the company
Never Fully Dressed
Written by the company

- Fancy earning points while you shop?! Sign up to our loyalty programme to earn points & NFD vouchers!
- We reward our lovely customers with our impressive Loyalty scheme! Sign up today and start earning points to spend online & in-store 💞
We ship worldwide 🚀✨
Free UK shipping for orders over £99 & Free International shipping. We ship worldwide! 🌎💙

Contact info
Unit E Grangewood House, IG10 3TZ, Loughton, United Kingdom
- 0203 861 5959
- love@neverfullydressed.com
- www.neverfullydressed.co.uk
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Replied to 74% of negative reviews
Typically replies within 1 week
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Colorful dress for black clothing wearer
I wore this for my sister in laws wedding in Portugal. She wanted colorful wedding guests and I struggled to find a dress I liked that was not black. lol This dress arrived quickly, very important because I didn’t find this one until just before the trip. It fit very well and was flattering. The fabric is heavy in way that lets the dress hang nicely and it did not wrinkle in my suitcase. Excellent quality. I usually wear dresses sized 10, ordered this in 10 and it fit perfectly. I am 5’3” and 160 lbs
I love the quality of the dress and…
I love the quality of the dress and fits perfectly. Delivery was very prompt.
Poor quality for price point…
The pattern is cute but quality very poor. Stitching on the garment was awful and fabric thin with only an elastic waist band on the skirt.
received dress today so disappointed 😢…
received dress today so disappointed 😢 as for a special occasion. The mesh overlay is dull not the vibrant colour advertised. The cream slip is brightly coloured with the dress pattern but poor quality material has what appears as water marks.
Are ignoring me after failing to send dresses
I give them 1 for nice colour dresses. I give them 0 for customer service. Here’s why. I ordered 4 dresses costing over £450! I pay £13 to have them delivered overnight so I can take them on holiday. I get two dresses in an envelope. No more . The Engels not tampered with. The package could not have fit 4 dresses. But it says 1 of 1 meaning no more packages are coming.
I call customer service. The line beeps three times and goes off. I text. Nothing. I email. Nothing. I keep trying. Finally some text back and says we’ll get on it. Then nothing for a whole day. They are ignoring me and I don’t know why. I email again and again. Finally I get a message. For good measure the person gives me the delivery charge refund. Says it will take 24-48 hours for their end to figure out what the delivery company has done wrong. It’s clearly not the DPS. The package was sealed. Since May 5th NFD have ignored me again. I don’t know what else to do but report them and get my credit card company to deal with it. I’m out over £250! And…..the other dresses were far too big so they have to go back but……..what will that take to get a refund.
Such a shame and a shame because the fabric are lovely. I have no idea why their customer service is the worst I’ve ever dealt with online. Very sad.
Great service
Lovely clothes that really look fabulous on. I had to return one item and the customer service team really helped with all my questions.
Most feminine and flattering dress i,ve…
Most feminine and flattering dress i,ve purchased 😍 and delivered to Riyadh in 5 days 👏🏼
Great store with beautiful clothes
Great store with beautiful clothes. Orders arrive quickly and refunds and returns are dealt with quickly.
Such a lovely website
Such a lovely website, I purchased my first cardigan and absolutely love it. The quality, colour and design is beautiful. Already placed another order!
From online to going to a shop to…
From online to going to a shop to customer service via WhatsApp they have been amazing . Clothes are lovely . I’ve been shopping here for around a year or so and have bought a few pieces during this time and each time I have needed to ask anything , they have been right there . Highly recommended
Ordered a dress that was $155
Ordered a dress that was $155. It was terrible quality and pattern of the fabric was completely different than what was pictured. They charge $14 for return shipping. Will not be purchasing from them again.
Dress just wasn’t what I expected
Dress just wasn’t what I expected, stitching was bad etc wasn’t worth 185 euro , disappointed
Very upset an empty envelope has turned…
Very upset an empty envelope has turned up. I will have to contact customer services and see what they say
I’m new to this brand
I’m new to this brand but was blown away by the beautiful designs and colours. Found the most fabulous dress for a summer wedding. Delighted by the quality of the product and the packaging was equally above average. Will recommend to friends and family
My dress was exactly as described
My dress was exactly as described, a lovely thick cotton and finished to perfection. The delivery was really quick and I am very pleased with the whole experience and will shop with Never Fully Dressed again.
Lovely item
In love with my order
All well from beginning to end and I am in love with my order. Thank you
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