Never Fully Dressed Reviews 19,737

TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Looking at 1,402 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the products for their uniqueness, vibrant colors, and high quality. Many people appreciate the efficient delivery service, noting how quickly their orders arrive. The customer service is frequently highlighted as helpful, friendly, and excellent, with prompt responses and effective assistance. However, some people were dissatisfied with certain aspects of their order, mentioning issues with sizing, receiving incorrect items, or discrepancies between product images and the actual items. A few other people also felt that the quality of some materials was not up to par, describing them as cheap.

What people talk about most

Product

Reviewers mention positive feedback about product. Many customers praise the beautiful designs, vibrant... See more

Quality

Users describe positive interactions with quality, praising the great colors, designs, and well-made pieces.... See more

Delivery service

Consumers generally express satisfaction with the delivery service, frequently highlighting its speed and... See more

Order

Reviewers highlight ambiguous aspects of order. Many customers praise the easy ordering process, quick... See more

Customer service

Customers had positive experiences with customer service. Many reviewers praised the helpfulness, patience,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I love the uniqueness of the clothing, plus the vibrant colours. The delivery and returns and exchange process is prompt too. The cuff size of the cardigans was too wide however I’ve found a good fix... See more

Rated 4 out of 5 stars

Easy ordering, fast delivery, great packaging and quality product. Would be even better if they offered short and regular length options.

Rated 5 out of 5 stars

Fast shipping, easy return. The products are great quality. I only returned one item because it didn't suit me overall. I've already received tons of compliments on the cardigan. Can't wait to wear th... See more

Rated 5 out of 5 stars

There isn’t a piece from NFD that I don’t feel a million dollars in! Embrace colour, fabrics that flatter, and strut your stuff in style! Fast delivery, easy returns and great social conscience in t... See more


Company details

  1. #331 of 619 best companies in Clothing Shop
  2. #138 of 258 best companies in Ladies' clothes shop

About Never Fully Dressed

Written by the company

The fashion brand that makes you feel as amazing as you are... ✨ Fun colour palette, exclusive prints and impressive quality in sizes (UK 6 - 24) (US 2-20). NFD is the home of multi-wear, check out our famous styling videos on Instagram! SHOP NEWNESS SHOP DRESSES SHOP NFD CLASSICS NFD LOYALTY NFD INSTAGRAM CONTACT NFD

Never Fully Dressed

Written by the company

Fancy earning points while you shop?! Sign up to our loyalty programme to earn points & NFD vouchers!
We reward our lovely customers with our impressive Loyalty scheme! Sign up today and start earning points to spend online & in-store 💞

We ship worldwide 🚀✨

Free UK shipping for orders over £99 & Free International shipping. We ship worldwide! 🌎💙

Free UK shipping for orders over £99 & Free International shipping. We ship worldwide! 🌎💙
NFD prioritise every order and ensures a fast dispatch process. Our customer support is available 6 days a week via Live chat & WhatsApp to support with sizing/styling and more 💕

Contact info

4.4

Excellent

TrustScore 4.5 out of 5

20k reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 73% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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Rated 5 out of 5 stars

Fast shipping

Fast shipping, easy return. The products are great quality. I only returned one item because it didn't suit me overall. I've already received tons of compliments on the cardigan. Can't wait to wear the Sophie dress!!

21 April 2026
Rated 5 out of 5 stars

Love this brand

Love this brand, every time I’ve ordered my package comes quick. Love our versatile all of the styles are! Everything piece is high quality!

18 April 2026
Rated 5 out of 5 stars

There isn’t a piece from NFD that I…

There isn’t a piece from NFD that I don’t feel a million dollars in! Embrace colour, fabrics that flatter, and strut your stuff in style!
Fast delivery, easy returns and great social conscience in their pre loved offering. This company has it all right 👏

21 April 2026
Rated 1 out of 5 stars

Took annual £15 fee without sending a…

Took annual £15 fee without sending a reminder or checking if I still wanted to renew this annual delivery pass. Very poor - tantamount to theft.

21 April 2026
Never Fully Dressed logo

Reply from Never Fully Dressed

Hi Jude,
Thank you for your review.
When you initially sign up to this subscription, you are let know this is a rolling subscription, and this is to be taken every year.
There are several reminders sent out to you regarding this before it is renewed, however some of these emails can sometimes get lost in junk/spam inboxes unfortunately.
Please however note, we can cancel and refund this for you should you no longer wish to have this product, please get in touch with our customer service team and they will be able to action this for you: love@neverfullydressed.com

Kindest Regards,
Team NFD

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