I love the uniqueness of the clothing, plus the vibrant colours. The delivery and returns and exchange process is prompt too. The cuff size of the cardigans was too wide however I’ve found a good fix... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
- #330 of 618 best companies in Clothing Shop
- #138 of 258 best companies in Ladies' clothes shop
About Never Fully Dressed
Written by the company
Never Fully Dressed
Written by the company

- Fancy earning points while you shop?! Sign up to our loyalty programme to earn points & NFD vouchers!
- We reward our lovely customers with our impressive Loyalty scheme! Sign up today and start earning points to spend online & in-store 💞
We ship worldwide 🚀✨
Free UK shipping for orders over £99 & Free International shipping. We ship worldwide! 🌎💙

Contact info
Unit E Grangewood House, IG10 3TZ, Loughton, United Kingdom
- 0203 861 5959
- love@neverfullydressed.com
- www.neverfullydressed.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 73% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Took annual £15 fee without sending a…
Took annual £15 fee without sending a reminder or checking if I still wanted to renew this annual delivery pass. Very poor - tantamount to theft.

Reply from Never Fully Dressed
Beautiful dress
Easy to order and arrived very quickly. I tend to dress closer to a 10 however having tried on NFD before I found they ran a little small. I ordered the 12 and this fit perfectly.
Overpriced dress
The dress was overpriced for the quality of the fabric, I returned it the same day I received the dress, the refund process is painfully slow I cant understand why it takes almost 2 weeks to process a refund for an item.
Poor quality
Lovely dress and felt confident in it however, within 5 minutes of wearing it the thread where the neck tie attaches came loose and unravelled. Not very secure and expected it to be better made for the price.
The top and wrap around skirt looked…
The top and wrap around skirt looked really nice online, when they arrived I was disappointed how cheaply made they looked for the price I had paid for them. Your clothes are usually far better than this.
New preloved platform is awful
I love NFD and most of my wardrobe is from here, I was also a big fan of the preloved platform they had and was one of their top customers (according to them as they reached out).
However they have now changed the platform and it’s impossible to use. I have tried all the items I have to sell and none appear on the list. I contacted customer service and currently no way to do this. They said it would be resolved by end of the week but that’s not happened. Bizarrely they are selling the same item online by someone else but I can’t search or select it.
It’s really frustrating that they have changed their platform to one much less user friendly. You lose your place and have to relog in every time, it sends you an email to verify every time which is hassle. Overall really un user friendly and defeats the purpose of trying to be sustainable.
Love Love my dress !!!!
5* all the way for me
5* all the way for me! This brand is by far superior to others I use. Great service, the site is easy to navigate. Delivery and returns process is very efficient!
Thanks very much. One very happy customer 👌
I found the cardigan very poor quality
I found the cardigan very poor quality, it bobbled within a couple of hours of wearing
Love NFD and their service x
Poor quality hsndbag
I bought abstract beaded fringe handbag to match dress. Pink tassels were of poor quality,some threads were hanging off. Made bag look cheap. Will definitely remove before wearing.
Greek goddess dress
Beautiful dress for a Greek wedding..fits beautifully, pretty pattern and I feel lovely in it
The ultimate in glamorous and special clothing !!!
The way you feel when you wear an item from
Never fully dressed is just phenomenal the colours the materials and the designs are just second to none ! It’s unique and so inspirational dressing and ultimately uplifting glamorous and so happy and epitomises style and glamour in a way no other brand could match even their packaging is truly unique and special !!! You want to feel good ? Wear an item from
Never fully dressed 🤩
I absolutely love my dress
I absolutely love my dress. I wore it for my mum’s 84th birthday. So beautiful love the colours everything about it. I got so many comments.
Excellent company
The customer service from this company is second to none!
Clothes are outstanding and very good quality. Definitely recommend
the dress feels cheap like a alixpress
the dress feels cheap like a alixpress dress with a £100 price tag. The colours were nice though.
Top Tier Dress
This dress is incredible. The fit, the sleeves, the length. I sized up 2 sizes. Typically a 16 and got the 20. Glad I did as it just changes the fit of it. I could have just sized up 1 size but glad I went the 2 especially for the length - I'm tall. I think sizing up is the way to go, I feel like despite the fact the dress would fit, it would change the look of it and possibly distort the print.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







